"Out of range" screen issue at startup
Nast79
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Member
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cathy -
cathy -
Hello,
Earlier, when I turned on my PC, everything was fine right before reaching the screen to choose a session. My screen went black with a message: "out of range 74.8 KHz / 60 Hz." I think I know it's about the screen resolution, but I'm not sure. Anyway, I turned off my PC and turned it back on, and I'm offered safe mode, safe mode with commands, another option that displays settings (but I'm not into computers, plus I can't see the desktop with that one), and finally the normal boot mode (which gives me the message "out of range..."). So, I find this strange, especially since it's a gaming PC and it was working perfectly at the highest resolution yesterday. I hope you can help me.
Thanks
PS: My PC runs Windows 7, and I have an LG screen (let me know if you want more info).
Configuration: Windows / Chrome 39.0.2171.95
Earlier, when I turned on my PC, everything was fine right before reaching the screen to choose a session. My screen went black with a message: "out of range 74.8 KHz / 60 Hz." I think I know it's about the screen resolution, but I'm not sure. Anyway, I turned off my PC and turned it back on, and I'm offered safe mode, safe mode with commands, another option that displays settings (but I'm not into computers, plus I can't see the desktop with that one), and finally the normal boot mode (which gives me the message "out of range..."). So, I find this strange, especially since it's a gaming PC and it was working perfectly at the highest resolution yesterday. I hope you can help me.
Thanks
PS: My PC runs Windows 7, and I have an LG screen (let me know if you want more info).
Configuration: Windows / Chrome 39.0.2171.95
2 answers
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- When you turn on your computer, try to spam the F8 key, which should give you access to different startup options.
- Go into "enable vga mode" or "low-resolution video" mode as shown in this image by using the arrow keys and your enter key (safe mode if you don't have this option)
- Then, right-click on your desktop -> Screen Resolution and select a higher resolution.
- Then go back to the lowest resolution and go to the Advanced Settings tab
- Go to the Monitor tab and reselect the refresh rate you should normally have (probably 60hz)
- You can click OK and close the various open windows and restart your computer normally.
/!\ Follow all these steps carefully even if, by default, the refresh rate is set to 60hz. Make sure to reselect everything. /!\
If everything goes well, you just need to change your screen resolution again so that it is back to the scale of your screen.-
When I press F8, there is indeed an advanced startup options menu but in French, and I don't see the letters VGA anywhere. Looking at your screenshot and my screen, I see that instead of VGA mode, there is "basse résolution vidéo." Is that it? If not, can you tell me what that corresponds to?
Thank you. -
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