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Bluestork hard drive not recognized by my PC

Margot976 Posted messages 4 Status Member -  
Margot976 Posted messages 4 Status Member -
Hello,

I have a problem with my Bluestork external enclosure containing the internal hard drive of my old PC. It always worked very well, was quickly recognized, and once connected the LED blinked red/green (which is normal). I tried to connect it today and it is no longer recognized; when I plug the USB port nothing appears and the LED stays solid green.

Thank you for your help, I have a lot of important data on it.

1 answer

  1.
    bst31 Posted messages 2807 Status Contributor 276
     
    Hello ,

    in a first step :

    you must check that the USB cord is not damaged , then test on another USB port

    --
    life is short !
    but the hours are long !
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    1. Margot976 Posted messages 4 Status Member
       
      I don’t think the cord is damaged (no visible external marks) and if that were the case I think the indicator light would be completely off… I’ve tested on different USB ports and on two different computers, but nothing helps.
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    2. bst31 Posted messages 2807 Status Contributor 276
       
      If your enclosure is a 2.5", it is self-powered (so indeed the LED would not light, although if one of the internal USB pins is damaged, it remains possible), but if it is a 3.5", the power supply is external, so the LED only indicates that power is reaching the drive; the cable could be at fault, and a micro-break inside the cable is not externally visible.

      Also try gently moving the USB cable on the enclosure side (a slightly bent “pin” can prevent good contact).

      Check that no impurity has lodged in the USB “hole” of the cable.

      Do you have the possibility to open the enclosure to verify that the drive’s connection hasn’t shifted?
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      1. Margot976 Posted messages 4 Status Member > bst31 Posted messages 2807 Status Contributor
         
        When I move the cord it doesn't change anything, I blew to remove if there was a little dirt but nothing at all. And I already opened it and it seemed fine to me..
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