View original (French)

Acer PC stuck on startup screen

lextrooper Posted messages 3 Status Member -  
lextrooper Posted messages 3 Status Member -
Hello,

My Acer Aspire V3-571G laptop won't start anymore. It gets stuck on the startup screen (black background with Acer logo "explore beyond limits").



After several attempts and long minutes of waiting (plus, I don't have a recovery CD), I decided to tap F2 to open the boot menu (sorry, I'm not quite sure what it's called). In the BOOT section, I noticed that nothing was displayed next to the HDD:



Is this why my PC refuses to start? Does it mean my hard drive is dead?
Is there a solution or a way to repair it? Because I'm really bummed out right now. :(

Thank you very much for your help

Configuration: Windows Vista / Chrome 38.0.2125.101

2 answers

  1.
    YannCarlosPhilipe Posted messages 37 Status Member 2
     
    I think your hard drive is dead, so you'll need to replace it and reinstall Windows. I had the same issue, feel free to provide more details ;)

    P.S.: Acer is not a good reference, they have a lot of technical and security problems.
    1
    1. lextrooper Posted messages 3 Status Member
       
      Thank you for your response. So, to change it, I have to take it to a repair shop? I don't know much about it, but it's going to cost me a lot, isn't it?
      0