No sound with canalsat remote control

I don't think a new peritel will change anything
when you press the decoder's remote control's volume button, what is displayed on the decoder's screen
can you push the indicated value up to 23?
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In SCART connection, the audio menu is indeed more limited, I just tried it on the cube
Did you perhaps accidentally press the "tv" button on the cube remote?
Can you change the channel on the decoder with the remote?
Have you tried new batteries?
Maybe try another SCART cable if you have one handy (don't buy one just for that)
Also check if the SCART connections on the decoder and TV are properly secured (they might have shifted)
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Hello,

Thank you for your feedback, but I actually don't have those options. In the audio settings, the only choices are Default Volume (with a slider) and Enable Audio Dimming (Yes/No). For your information, it's an old TV, connected via SCART, no HDMI.

Hello,

yes, I tried new batteries, reconnected the SCARTs on both sides, and we can change the channels with the remote without any issues. I will check with a new SCART cable.
Could it be a mystery??.........
Never mind, we’ll manage the sound with the TV sound in the meantime.
Thank you for taking the time to respond to me.