File a complaint against COSMO SPACE

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sara -  
Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   -
Hello
I would like to know how to file a complaint against COSMO SPACE
They are demanding money from me even though I haven't had any other consultations and I have told them several times that I was canceling or addressing those who dealt with them and had to defend themselves and how did you do it.
Thank you for your responses.

5 réponses

Julian_Assange Posted messages 516 Status Membre 177
 
Any police station should do the trick, a consumer support association would be welcome.
7
4laure
 
I am also a victim of Cosmospace.
Get in touch with INAD.
5
lolo
 
Call for a boycott!!!! Cosmospace
A true scam encouraging consumption, exploiting the weakness of vulnerable individuals
Secretaries vary, formatted to respond a real scam.. non-cancellable package even if you state that you no longer wish to continue the psychic readings.. yet you still have minutes valid for 1 year.. and still you have to pay
Thieves, pure scams
13
Sonia > lolo
 
Yes, it's true I left 12,000 euros and they keep telling me to make an appointment in a week, etc... while I told them I don’t work and I receive a pension of 600 euros per month.
What should I do?? Can I get a refund or is it just a scam?
0
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   14 517 > Sonia
 
Hello

If you have voluntarily sought their 'excellent' predictions (and for a LONG TIME..), you are not entitled to request a refund. You can do it, but you won't get anything..

What to do?

It's simple: Stop believing in Online Fortune Telling. It's worth NOTHING. It's just a pitiful exploitation of naive pigeons struggling to get by.. LEGAL SCAM.. A THERAPIST would be cheaper and probably more effective!

Nothing obliges you to make an appointment. Send those idiots who only see your money packing!

See you later

P.S.: Not another dime for the Nickel Feet of the crazy ball..
1
LoBernin Posted messages 40 Status Membre 104
 
Hello,
Contact me via the email box on this site by clicking on my profile.
0
LoBernin Posted messages 40 Status Membre 104
 
Hello everyone..

I am a former medium from COSMOSPACE under the pseudonym Mathéa
I am taking them to the labor court and other employee complaints are coming in.
I am expected in court on April 7, 2020, at the tribunal in Grasse.
A collective complaint from clients is underway; you need to get in touch with Master Panon, who is handling the defense of the cases. I would appreciate your testimony regarding your experience, as it will be helpful to me.. Thank you all
And if anyone needs my testimony, I would be happy to share behind-the-scenes stories with you.

Master Panon Stanislas
lawyers
63 av Franklin D Roosevelt, 75008 PARIS
Add to favorites
01 84 25 44 66
01 42 56 54 00
5
Missis-A
 
Hello,
I am a customer at Cosmospace and I need your testimonial, please...
Thank you in advance.
Best regards
2
LoBernin > Missis-A
 
yes, with pleasure
0
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   Ambassadeur 14 517
 
Hello

Filing a Complaint:

https://www.service-public.fr/particuliers/vosdroits/F1435

What offense will be invoked? An 'offense' is characterized by the violation of a law article.. So which Article and which Code?

But before filing a complaint make sure you have complied with the T&Cs of that infamous site.. Mainly the Chapter 'trial offer' as well as 'Termination'..

A complaint filed in bad faith can backfire on the complainant!

See you later!
2
Anthony63 Posted messages 3250 Status Membre 1 218
 
The website is legal even if its practices are shady, so you will not be able to file a complaint. Excerpts from the terms of use:

8.2. For packages or consultations that have not been started or fully consumed within fourteen (14) clear days, the client is clearly informed that they have a period of fourteen (14) days to exercise their right of withdrawal without having to justify reasons or pay penalties. The mentioned period starts from the subscription of the package and the SMS confirmation of subscription. If the right of withdrawal is exercised in accordance with the provisions of the Consumer Code and the present General Terms and Conditions, COSMOSPACE will refund the client the amounts due, as soon as possible and at the latest within fourteen (14) days following the date on which this right was exercised.

You have exceeded the 14 days and therefore you have to pay for your subscription, otherwise the virtual Madame Irma will call on debt collection companies.

Collection / contentious procedure / penalty clause:

It is clearly stated to the client that in case of incident and/or late payment, all necessary costs for the collection of the amounts due will be entirely charged to them, including the costs of registered mail, bailiff fees for notification and possible seizure, legal fees, and attorney fees. The amounts due will accrue interest at the legal rate in effect from the first reminder for payment incident. MOREOVER, THE CLIENT IS CLEARLY INFORMED THAT THE ABSENCE OF FULL PAYMENT WITHIN THE SPECIFIED TIME WILL AUTOMATICALLY RESULT IN THE BILLING OF A PENALTY CLAUSE EQUAL TO 20 (TWENTY) % OF THE UNPAID AMOUNT, WITH A MINIMUM OF 20 EUROS.

Ubuntu 13.10
Firefox 26
0
LoBernin Posted messages 40 Status Membre 104
 
Hello
Yes, with pleasure,
Ask me anything you want to know
Have a nice day
0
Blackmore
 
Hello, they are asking me for €55, which I do not agree with because a fortune teller charged me for an abusive session. My question is, if I do not pay, will they bother me for this amount?
0
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   14 517 > Blackmore
 
Re:

For 55 Zorros, you will only be entitled to the burps of a poorly cut Officine..

Cool.. Don't reply..

See you!
0