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Installation issues with a GTX750 Ti OC 2GDD5

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xylandermike Posted messages 14 Status Member -  
 romain -
Hello,

For the past 2 days I've been trying to change my graphics card but it’s causing me a problem,
I will try to explain my issue as much as possible.
On Friday I uninstalled my GeForce 620 and then installed my GeForce GTX 750 Ti OC 2GDD5, so far so good, I turn on the PC and the first image displays correctly (with the computer brand, and a phrase at the bottom saying press DEL for the BIOS and press F12 for the BOOT menu). This image disappears and then, a black screen with a white blinking cursor appears in the top left corner of the screen and it can last for hours. When I try to access the BIOS or the boot menu, I get a completely black screen without the little cursor and nothing happens.

I had a 300-watt power supply that I replaced with an ANTEC 620-watt but the problem persists. However, when I reinstall my GT620, my PC starts up directly without any issues... I thought it might be my BIOS since I can’t access it with my GTX750, so I updated my BIOS and still have the same problem.

I need your help and expertise.

Thank you in advance for your responses.

Here is my current configuration:

Operating System
Windows 7 Home Premium Edition (X64) Service Pack 1

Processor
Intel Core i5 3450 Clocked at 3.10 GHz
Number of cores: 4 physical, 4 logical
Socket: Socket 1155 LGA

Motherboard
Acer Aspire M3985
BIOS version: P01-A2

Chipset
North Bridge: Intel Ivy Bridge
Revision ID: 09
South Bridge: Intel P75/B75
Revision ID: 04

Memory
8 GB of total DDR3 memory
Memory timings: 9.0 clocks-9 clocks-9 clocks-24 clocks-1 TT
4 GB stick
Maximum frequency: 667 MHz
Bandwidth: PC3-10700
4 GB stick
Maximum frequency: 667 MHz
Bandwidth: PC3-10700

Graphics Card
NVIDIA GeForce GT 620
Installed DirectX version: 11.0
GPU frequency: 270 MHz
GPU shader frequency: 540 MHz
GPU memory frequency: 405 MHz
EZ Display

8 answers

  1.
    le_vilain Posted messages 4446 Status Member 607
     
    Are you sure you don't have to connect 2 6-pin connectors for the power supply to your board?

    Is this the right board or not?


    I5 3570K OC at 4.3GHz / MSI GTX 770 Twin Frozr Gaming 2GB
    16GB RAM / Corsair Hydro H60
    1
    1. xylandermike Posted messages 14 Status Member 4
       
      Yes, this card is good and it has no additional power connections since it's a Maxwell architecture, so low power consumption, and it is limited to the power from the PCI port!
      0
  2. Flogger Posted messages 1695 Status Member 238
     
    Hi

    She might need a direct connection to the power supply via a cable with a 6-pin connector, is it properly plugged in?
    Have you tried all the video outputs for the screen? (DVI, VGA, etc.??)
    0
  3. le_vilain Posted messages 4446 Status Member 607
     
    Hi

    So how did you proceed in detail?

    To change the graphics card: turn off the PC, unplug your card, turn on the PC with the screen connected to the motherboard, remove the drivers, use Ccleaner to completely clean up the remnants of the drivers, turn off the PC, connect your card without plugging the screen into it, install the driver through "all-drivers.com" (only install certified drivers, no beta).
    Turn off the PC, connect your screen to your card, and start the PC.

    --
    I5 3570K OC at 4.3GHz / MSI GTX 770 Twin frozr gaming 2GB
    16GB RAM / Corsair Hydro H60
    0
    1. Flogger Posted messages 1695 Status Member 238
       
      use Ccleaner to completely clean up the remnants of the drivers

      Dangerous and unnecessary when it comes to an Nvidia to Nvidia (there's not even a need to uninstall the old driver, the installation of the new one takes care of it automatically)
      0
    2. le_vilain Posted messages 4446 Status Member 607
       
      not useless.
      I switched from a GTX 670 to a GTX 770 and without removing all traces of the previous driver my PC was glitching because it recognized the 770 but kept looking for a 670.

      Once I removed the drivers and ran CCleaner, no more issues.
      0
    3. Flogger Posted messages 1695 Status Member 238
       
      In this specific case, yes, there was an anomaly, that's true.
      But otherwise, it works very well in 99% of cases, the use of driver uninstallation software often leads to corruption of the registry.
      0
  4. chenlong Posted messages 6764 Status Member 817
     
    If the card doesn't display the BIOS correctly, it's no longer a software issue but a hardware one, because no drivers come into play when the BIOS loads or at the very beginning of the boot process. I advise you to test your new card on another PC to see if it's the same issue. If it is, return it and get another one.

    --
    The gods will not do for us what we do not do for ourselves!!!
    0
  6. xylandermike Posted messages 14 Status Member 4
     
    Hello,

    I just went to replace my graphics card thinking it was more of an issue with the card itself, so I tried to install my new card and it's still the same problem. Could it be that there's an incompatibility between my graphics card and my motherboard?? Knowing that I shouldn't have any issues, especially after updating my BIOS.

    @Flogger

    It's a card equipped with Maxwell architecture, so it is very energy-efficient and is powered only by the PCI slot.

    @Le_vilain

    I proceeded as you described, with a proper installation...
    0
    1. Flogger Posted messages 1695 Status Member 238
       
      Could it be a compatibility issue between my graphics card and my motherboard?

      It's very rare, but possible with OEM motherboards from brands like Acer or Dell, etc.
      In fact, this seems to be the case here..........

      It may also be related to the motherboard's BIOS if it is UEFI; sometimes the secure boot feature prevents startup when changing the graphics card.
      This is explained in this HP note (which I have on hand, but it's the same issue with other manufacturers).
      So you should try disabling it to see if that's simply the problem (whether it's Windows 8 or 7, it’s the same in this specific case).
      http://h10025.www1.hp.com/ewfrf/wc/document?cc=fr&lc=fr&dlc=fr&docname=c03665917
      0
    2. xylandermike Posted messages 14 Status Member 4
       
      I haven't tried this option yet. You just taught me something I didn't know. I'm going to try it out tonight when I get home from work, and I'll keep you updated.

      Thank you very much for your advice; it's really helpful to me :)
      0
    3. le_vilain Posted messages 4446 Status Member 607
       
      Is your card an Nvidia or another brand? The OC range is often modified by other manufacturers like ASUS, MSI, and so on.

      The exact model would be a good indication.
      0
  7. xylandermike Posted messages 14 Status Member 4
     
    @Flogger

    I just tried your solution, I looked through my BIOS but there's no blocking security in my BIOS... I really believed it :'(

    @Le_Vilain

    It's an ASUS Geforce GTX750 Ti
    0
  8. le_vilain Posted messages 4446 Status Member 607
     
    The architecture doesn't mean that it doesn't have an additional power connector; it's just that it isn't optimized like an MSI GTX 750 Ti.


    --
    I5 3570K OC at 4.3GHz / MSI GTX 770 Twin Frozr Gaming 2GB
    16GB RAM / Corsair Hydro H60
    0
    1. xylandermike Posted messages 14 Status Member 4
       
      The GTX 750 does not have an external PCIe power connector on the card. It relies solely on the power provided by its PCIe slot…
      0
  9. xylandermike Posted messages 14 Status Member 4
     
    UP !

    I did a lot of research regarding "secure boot" that could block my new graphics card. I found the method to disable it on Windows 8, but I am using Windows 7, and I haven't found how to disable "secure boot" in my BIOS. I searched my BIOS thoroughly and found nothing.

    Any solution ??
    0
    1. le_vilain Posted messages 4446 Status Member 607
       
      your pc is from a manufacturer brand, isn't it!!!
      if that's the case, your bios is locked and you won't have access to certain settings.
      0
    2. xylandermike Posted messages 14 Status Member 4
       
      I found a solution, I configured my BIOS to "QUIET BOOT" off and I managed to start my PC with my new graphics card, but at startup, my PC gets confused and takes longer to boot up, but it still starts :)

      Thanks to everyone for your help!!!!!!
      0
    3. Flogger Posted messages 1695 Status Member 238
       
      It was the second point to check in the UEFI.
      Unfortunately, I didn't have the time to develop my analysis properly, too much external interference.
      But the UEFI is indeed the problem, on branded PCs it's becoming increasingly frequent; thanks to these options, they control hardware changes, making it difficult if not impossible for average users to change internal peripherals.
      0
    4. Wawek Posted messages 5 Status Member
       
      I have exactly the same problem... I just bought an Asus GTX 750 TI OC graphics card and the only result I get when I start up after installing it properly is a beep and the "HP" boot image; Windows refuses to launch...

      Anyway... I would simply like to know how you changed your Quiet Boot... I've searched for hours and can't find a way...

      (Otherwise, maybe I should update my BIOS, but from what I saw, there is no update available...)
      0
    5. romain
       
      Nothing is resolved yet as far as I can see. I can't install my drivers for this same card. What should I do?
      0