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momo-56 Posted messages 1 Status Member -
Kristian - 5 Dec 2014 at 09:44

Hello, I had an internet debit on June 10 of 59 euros named "Miaexpressfr Douglas" for a purchase that I never made, and when I search online, no link leads me to a site of this name. I have no idea where this debit comes from, and it worries me a lot. Can you help me find out where this debit is from and possibly get a refund? Thank you.

17 answers

Answer 1 / 17

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bertin130 Posted messages 1 Status Member 10

Hello, on June 1, 2014, I was charged 59 euros by miaexpress.fr London. After some research, it turns out that I had ordered a non-pledge certificate online, which is issued for free by government services. This site www.services-prefecture.com/b/certificat-de-non-gage?utm looks like a public service site, I didn’t read the terms and conditions which charge 1 euro plus 58 euros, totaling 59 euros for processing the file when it is supposed to be free. They have a site, see Google http://mia-express.info.php and a phone number 0970449100. This number does not answer. Only once did I get a voicemail in English. I was able to file a complaint online, and I’m waiting for a response.
There is another site that charges 69.90 euros for the same service, which is www.certificatdenongage.com How can such scams be tolerated??
10
1. mimi1603 Posted messages 4 Status Member 1 > isa60
  
  Hello,
  
  you received an email regarding the withdrawal from your credit card, and there is an email address if you disagree with the withdrawal.
  Fill in all your details and they will refund you, that’s what I did and 4 days later I received the transfer of €59 into my account.
  
  1
2. valie66
  
  Good evening, I had the same issue with an abusive charge of 59 euros. You need to report it to the bank by email and say that you are blocking the transaction due to fraud. The bank is supposed to refund the debited amount. Article L133-18 and article L133-24 see www.legifrance.gouv.fr
  
  1
Answer 2 / 17
sebast12

Damn, that's it, I also requested a certificate of no lien.
4
1. mimi1603 Posted messages 4 Status Member 1
  
  Hello,
  
  I too have been a victim of this scam for a non-pledge certificate costing €59.
  
  If anyone knows how to get reimbursed, I would appreciate it.
  
  Thank you.
  
  0
  1. valie66 > mimi1603 Posted messages 4 Status Member
    
    Report the issue to the bank by sending a letter to them to oppose fraud. The bank must refund the amount. There are laws against abuses. See in particular Legifrance.gouv.fr article 133-18 and 133/24.
    
    0
2. Bbkay1
  
  But actually, you receive an email in which you can request a refund. I'm going to block it on Monday and we'll see if I get refunded.
  
  0
  1. zibbello > Bbkay1
    
    Make a call to block it immediately, don't wait, then file a complaint and send the complaint to the bank for a refund.
    
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Answer 3 / 17
Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention Ambassadeur 14 520

Hello

It's hard to say where it comes from... But surely the bank could indicate the country of origin of this mysterious 'payment'.. (USA??)

If you're certain that the transaction didn't come from you, you can use this:

C.M.F: L133-18

https://www.legifrance.gouv.fr/codes/id/LEGISCTA000020861595/2013-03-12/

Your bank cannot require you to file a complaint and must issue a refund immediately..

Change your card because its information seems 'compromised' and may be reused..

See you+
2
Answer 4 / 17
sebast12

I have the same thing on my credit card named "MiaExpress 829," it seems to be a company for online payment withdrawals for purchases made on the internet, whereas I haven't made any. Mine is dated 06/17 and the amount is 59 euros.
I am blocking the card and requesting a refund from the bank.
0
Answer 5 / 17
sebast12

I have the same charge on my credit card named "MiaExpress 829"; it seems to be an online payment company for purchases made online, but I haven't made any. Mine is dated 06/17 and the amount is 59 euros.
I am blocking the card and requesting a refund from the bank.
0
Answer 6 / 17
sebast12

I had the same issue with 829 instead of Douglas, on 06/17/14 on my card for the same amount. It would be an online payment company, but I haven't bought anything online for a while.
0
Answer 7 / 17
nicoleb37 Posted messages 3 Status Member

Hello; I also just got charged €59...not cool!
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Answer 8 / 17
Stella06

I too was charged by the same site, an amount of €59 on June 23.
As a matter of information, did you make any payments on easyJet or Booking shortly before this scam?
0
Answer 9 / 17
Cendrillon

Hello, my response probably won't help, it's just to say that I also had a withdrawal on 23/06/2014 named miaexpressfr for ... 59€
Scam??
In any case, I'm checking with my bank starting today.
0
Answer 10 / 17
djemson42 Posted messages 1 Status Member

Hello everyone, I experienced the same issue as you with the unfortunate charge named miaexpress.fr of 59 euros. Everyone go to the MIA EXPRESS website Customer service mia-express.info/contact.php I hope I helped you, friends!!!!
0
1. marie92320 Posted messages 8 Status Member
  
  except that the page does not exist, so what should we do?
  
  0
Answer 11 / 17
marie92320 Posted messages 8 Status Member

ME TOO ON JUNE 18, 2014 FOLLOWING THE REQUEST FOR A NON-ENCUMBRANCE CERTIFICATE
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Answer 12 / 17
Andrea

Hello, I had the same problem.
Actually, I requested a certificate of non-pledge, I supposedly paid 1 euro and they charged me 59 euros.
I sent them an email. If I don't get a response tomorrow, I'm going to my bank.
Good luck.
0
1. ticoline
  
  To which email address, please?
  
  0
Answer 13 / 17
Andrea

Hello, I had the same problem.
Actually, I requested a certificate of non-encumbrance, I supposedly paid 1 euro and they charged me 59 euros.
I sent them an email. If I don't get a response tomorrow, I'll head to my bank.
Good luck.
0
Answer 14 / 17
FrancoisR162

Hello, I had exactly the same withdrawal of €59 after paying €1 for obtaining a certificate of non-pledge.
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Answer 15 / 17
Nounours17 Posted messages 1 Status Member

Charged 59 euros just the same!!!
I requested a refund on the site http://mia-express.info.php/ but it no longer opens!!!
However, I was refunded the 59 euros 3 days later!!!! Nice surprise because I had called them all sorts of names!!
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Answer 16 / 17
reglisse27120 Posted messages 1 Status Member

It happened to me on 07/05. I couldn't get my certificate on impot gouv so I came across this site www.service prefecture-com. I thought that for €1 I could give it a try. Today I saw that they charged me €59. So I sent a complaint message http://mia-express.info/, and I received a reply very quickly, see below:
Nathalie Customer Service (SERVICE PREFECTURE)
July 8, 11:33 AM
Hello,
Access to our assistance services is charged at €1, each certificate request delivered is charged at €58.
Our assistance staff carries out the procedures on your behalf to save you time and ensure the issuance of your administrative documents; we are available 7 days a week to advise you on the administrative processes of selling your vehicle.
Our rates are very clearly indicated repeatedly and specifically recalled in a paragraph at the time of the final subscription to the service.
From reading your message, it seems you did not read these indications. We do not wish to create doubt among our clients, which is why I am processing the refund of the amount of €59 to your account right now. Visible on your bank account within 3-4 business days depending on your bank.
Best regards
Indeed, I went back to the site and it is well mentioned, but frankly, I don't understand how they have the right to do this.
In any case, I contacted my bank to change my Visa card; you never know, I don't want this kind of site to have my bank details.
0
1. alain
  
  I also couldn't access the tax website and ended up on this site for €1, while they charged me €59... I discovered here that I wasn't the only one and where this charge came from!! I sent them an email and now I'm waiting for a response..
  Alain
  
  0
Answer 17 / 17
Certificacher

Hello, I was also pleasantly surprised by a charge of €59 for a certificate of non-encumbrance, which was supposed to cost me €1. I'm trying to get a refund through Mia Express. I will keep you updated on the outcome for those in the same situation or who will be.
0
1. olivier
  
  Hello, I had the same debit on my account for a non-pledge that is normally charged at €1.
  
  0

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