Suspicious Withdrawal

Solved
Hello, I had an internet debit on June 10 of 59 euros named "Miaexpressfr Douglas" for a purchase that I never made, and when I search online, no link leads me to a site of this name. I have no idea where this debit comes from, and it worries me a lot. Can you help me find out where this debit is from and possibly get a refund? Thank you.

17 answers

  1. Hello, on June 1, 2014, I was charged 59 euros by miaexpress.fr London. After some research, it turns out that I had ordered a non-pledge certificate online, which is issued for free by government services. This site www.services-prefecture.com/b/certificat-de-non-gage?utm looks like a public service site, I didn’t read the terms and conditions which charge 1 euro plus 58 euros, totaling 59 euros for processing the file when it is supposed to be free. They have a site, see Google http://mia-express.info.php and a phone number 0970449100. This number does not answer. Only once did I get a voicemail in English. I was able to file a complaint online, and I’m waiting for a response.
    There is another site that charges 69.90 euros for the same service, which is www.certificatdenongage.com How can such scams be tolerated??
    1. Yes, that's exactly what happened to me... It's just unacceptable!
      Fortunately, I managed to get a refund on request for the 69€, I called directly, and for the 59€, you need to send them an email.
      I checked my account and I was refunded in full within 3-4 days.
    2. @momo-56It happened to me as well, what email address should I send it to?
    3. Hello, I had the same issue on June 18th. What address should we send the complaint to? Thank you in advance!
    4. Serait-il possible d'avoir leurs numéros ?