Accessory may not be supported Solved/Closed

Question

Hello,

I have been very annoyed for several months by the same issue. Let me explain: I often get this error message: Accessory may not be supported, when I plug my phone in to charge. Therefore, I no longer see the charging sign. However, I leave it charging and I see that the percentage has increased but after several hours, it's weird. I have changed the charger numerous times. Both original and non-original, it's the same :(
Also when I connect it to my computer, it never works. I'm fed up. Can someone help me please? There is no Apple Store in Morocco. There are only incompetent people at mobile retail points. Each one has a different explanation. Anyway, please help me!

Best regards.

fred.ml · Accepted Answer

Hi, I read your post, it's not the charger that's the problem, I think it’s more likely to be the cable you’re using, it’s the cable you need to change, not the charger. If you’re using an original Apple cable and you’ve also tried with another original Apple cable and you’re still getting the same message, it’s probably the iPhone that has a problem. Check that the device’s connector is clean; sometimes fibers from clothes or dust get stuck in the device’s connector.

nonooo431 · Answer

I had the same problem with a cable that was indeed defective... I bought another one in a store (not necessarily an Apple brand) and everything is working again :D

Mongole gros · Answer

Try cleaning the USB port, and if that doesn't change anything, change the cable (the USB wire), and as others have said, it doesn't have to be an original Apple Inc. product.

Mongole gros · Answer

Try cleaning the USB port, and if that doesn't change anything, replace the cable (the USB wire). And as others say, it doesn't have to be original Apple.inc.

smmjallfwl1579 · Answer

Maybe it's because the iPhone isn't recent. I saw one day on Apple's website that the iPhone 4 could be charged up to 400 times. I didn't focus on that detail, so I don't know more... Also, I read somewhere else that Apple intentionally makes something on the iPhone break after a while of ownership. There are ways (that I don't know) to fix it, but it's to encourage the user to buy another one... That's all I know.

Accessory may not be supported

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