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Unsupported SIM

Pharasse -  
 Oui -
Hello, I have an iPhone 7. When I insert a new SIM card, it says "SIM not supported." I don't understand; can you help me solve this problem?

3 answers

  1.
    Pierr10 Posted messages 13820 Registration date   Status Moderator Last intervention   5 835
     
    Hello
    It is probably a locked phone. It only accepts SIM cards from one operator. You need to check with that operator to unlock it.
    4
    1. Pharasse
       
      But I don't know this operator, what should I do?
      0
      1. Pierr10 Posted messages 13820 Registration date   Status Moderator Last intervention   5 835 > Pharasse
         
        I have no solution.

        I still advise you to insert the SIM card into another smartphone to ensure that it is not a problem related to the SIM card. If it works in the other smartphone, then it will indeed be an issue with the iPhone.
        0
    2. Pharasse
       
      Alright, thank you.
      0