My TV can't find any channels. Solved

Question

Hello,

I installed my TV (recent Philips) in my new place and it can't find any channels. I installed an amplifier on the antenna cable and still no channels.

Can anyone help me?

Configuration: Windows 7 / Chrome 34.0.1847.137

romfox · Accepted Answer

I believe the previous tenant had an amplifier and it worked
there might be a setting to adjust with the one I plugged in?

Here is the amp:
ONE FOR ALL SV 9610
TV/FM antenna amplifier
Adjustable gain of 20 dB
4G filter against interference

Gil · Answer

collective antenna, cable, or individual????  https://forums.commentcamarche.net/forum/affich-30036505-je-ne-recois-plus-certaines-chaines-de-la-tnt

romfox · Answer

individual antenna on house

HOMBOURGEOIS · Answer

Do you do the research in DIGITAL (not analog) and in UHF (not VHF)???  Is the cable between the wall socket and the TV good??

romfox · Answer

Yes, everything is fine, I had all the channels in my previous residence.

Support Philips · Answer

Dear Customer,

We apologize for the inconvenience you have encountered.

Could you please provide us with the model number of your television?

We look forward to hearing from you,

Sincerely,

AB
Philips France Advisor
@PhilipsCare_FR

romfox · Answer

philips 5000 series LCD TV with pixel plus HD 81 cm

Support Philips · Answer

Dear Customer,Could you please tell us if your television received all the channels in your previous residence?Could you try installing the channels on another television?If your television received the channels in your previous residence and another television does not receive those channels, then the problem likely originates from your antenna.We advise you to contact your retailer.Best regards,ABPhilips Advisor France@PhilipsCare_FR

romfox · Answer

My TV received all the channels in the old apartment, tomorrow I will have another TV to try.

My TV can't find any channels.

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