USB Hub

RyhuZaki Posted messages 5 Status Member -  
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   -
Hello / Good evening

I recently bought an Urban Factory hub "Hub 4 USB 2.0 ports". But it doesn't work. My computer detects it, but says: "The drivers for this device are not installed. (Code 28)"

Could you help me?

Thank you.

7 answers

kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 678
 
Hello,

Go to Start
In the search bar
Type: devmgmt.msc and OK.

See if there are question marks and which ones?
If yes, right-click the device
Properties
Details tab
Give the hardware ID number.

To find the ID number, look --> here <<--

What is the brand and model of the PC?

Under which operating system and in 32 or 64 bits?

--
Humanity thrives when things are at their worst
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RyhuZaki Posted messages 5 Status Member
 
There is indeed a point, but with an exclamation mark on my HUB.
The identification number is:
USB\VID_1A40&PID_0101 or USB\VID_1A40&PID_0101&REV_0111
which is just one line above.

My computer is a Toshiba Satellite L755-1GE.
0
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 678
 
Download and install --> 7Zip 64 bits

Download this driver --> Renesas USB
and put it in your documents.

Right-click on --> sp54511.exe
Choose --> 7Zip
Choose --> extract to sp54511

Go to Device Manager
Right-click on the device in question
Update driver
Search for driver on my computer
Browse
Go to your documents
Go to the unzipped driver folder --> sp54511
Select the folder --> Files
Next, etc...
Restart

--
Humanity is at its best when things are at their worst
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RyhuZaki Posted messages 5 Status Member
 
He can't find any driver.
0
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 678
 
Did you install it manually after unzipping it? manually
Is Windows 7 64-bit?

--
Humanity is at its best when things are at their worst
0
RyhuZaki Posted messages 5 Status Member
 
I must have done something wrong but he keeps saying he can’t find a driver.
0
kaneagle Posted messages 86273 Registration date   Status Moderator Last intervention   14 678
 
During manual installation, is it the folder -> Files
that you selected?

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The human being is at his best when things are at their worst
0