PHILIPS TV FAILURE 42PFL6007H/12
laetcroft
Posted messages
4
Registration date
Status
Member
Last intervention
-
Olivier -
Olivier -
Hello everyone,
Since last night, my Philips 42PFL6007H/12 TV won't turn on at all. The screen is completely black, and the red LED in front of the screen blinks three times, stops for a few seconds, and then blinks again. I've unplugged and replugged it, I've looked on Google to see if others are experiencing this problem and if they found a solution, but I only find topics without answers or solutions. Would any of you have a solution? If some of you had to take it for repair, I would like to know the price, how long the customer service keeps the TV, and if the shipping costs for sending the TV were at your expense. I bought it on CDISCOUNT almost 2 years ago, but apparently I need to send the TV to PHILIPS customer service.
Thank you in advance for your answers :)
Since last night, my Philips 42PFL6007H/12 TV won't turn on at all. The screen is completely black, and the red LED in front of the screen blinks three times, stops for a few seconds, and then blinks again. I've unplugged and replugged it, I've looked on Google to see if others are experiencing this problem and if they found a solution, but I only find topics without answers or solutions. Would any of you have a solution? If some of you had to take it for repair, I would like to know the price, how long the customer service keeps the TV, and if the shipping costs for sending the TV were at your expense. I bought it on CDISCOUNT almost 2 years ago, but apparently I need to send the TV to PHILIPS customer service.
Thank you in advance for your answers :)
1 answer
-
Hello Laetcroft,
We regret the difficulties you have encountered with your Philips LED TV 42PFL6007H.
To assist you further, we invite you to contact our customer service at 0157324050 from Monday to Friday between 8 a.m. and 8 p.m. and on Saturday from 9 a.m. to 6 p.m. You can also reach them by email: www.philips.fr/contact. We will be able to assist you with this technical issue.
Sincerely,
AB
TV Advisor - Philips France
@PhilipsCare_FR
