Canon MG7150 printer error 5011

JMJ3618 Posted messages 1 Status Member -  
vax4 Posted messages 2 Status Member -
Hello,

I have a Canon MG7150 printer for one month. After working fine, I’m now stuck with error code 5011. After following the on-screen instructions several times:

- Cancel print
- Turn the printer off and on

===> Nothing helps!

I have completely reinstalled the provided software (drivers, etc.). Same thing.

Appears there’s nothing I can see that would cause a physical jam/block in the printer.

Thank you for your help

JMJ3618

3 answers