How to return equipment after canceling a subscription

tajerouina Posted messages 2 Status Member -  
sophiedupuis Posted messages 36 Status Member -
Hello, I cancelled my Canal Sat and Canal Plus subscription and I'd like to know how to return the decoder and the remote control. I took my subscription at Auchan; do I have to return the equipment there? Thank you for your answers.

3 answers

  1. sophiedupuis Posted messages 36 Status Member 21
     
    According to this site https://www.lettre-resiliation.com/guides/internet-mobile-tv/resiliation-canalsat.html, you have several options for returning your equipment:

    - you can return the equipment to a Canal+ / CanalSat distributor with the return number provided, along with a list of stores near you; otherwise, go here: http://espaceclient.couple.canal-plus.com/secure/0/accueil/pid3206-nos-distributeurs.html

    - alternatively, you can send everything back by Colissimo to Canal's "equipment return" service.
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