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Epson XP-405 Printer Unable to Scan to PC

PopyVar Posted messages 136 Status Member -  
Froulik Posted messages 4292 Status Member -
I just bought an Epson XP-405 printer. The installation went smoothly. I can print any document, but I have a problem when I want to digitize a document to my PC. When I run the command "Scan to PC (WSD)" I get a message saying "no computer found." Yet I can print from the computer to the printer in the opposite direction. Could an experienced user tell me how to solve this problem? Thanks in advance.

9 answers

  2.
    Froulik Posted messages 4292 Status Member 954
     
    The "configuration" function is certainly "Epson Scan Settings".
    Well, I’ve read a few things about this printer and apparently you’re not the only one having this problem.
    go have a look here for example:
    http://forum.telecharger.01net.com/forum/high-tech/PRODUITS/Peripheriques/imprimante-probleme-resolu-sujet_119351_1.htm
    I don’t know (I skimmed) if the issue has been resolved...

    Those who know nothing still know as much as those who don’t know more than them. (Pierre Dac)
    1
  3. PopyVar Posted messages 136 Status Member 26
     
    Thank you for replying so quickly to my message.
    I have exactly the same problem if I want to scan only to my PC
    If I understood correctly from the link you sent me, I would need to enter the IP address of my computer in "Epson Scan Settings" but I can't find
    where this program is located.
    Could you tell me about this
    See you soon
    0
  4. PopyVar Posted messages 136 Status Member 26
     
    I admit that I am lost.
    In the printer settings when I connect to the network,
    I get a message saying "network connection successful"
    So what is wrong ????
    In the verification of the network settings, still on the printer, I have an IP address that ends with 46
    and the IP identification by CMD gives for the last two digits 86.
    Why?
    What do you think?
    0
  6. Froulik Posted messages 4292 Status Member 954
     
    You will not provide any vital information in response to these questions (these are internal IP addresses to your network):
    the IP address that ends with 46, isn’t that the printer’s one?

    If your computer’s IP is 192.168.1.86 for example, you need to put this IP in "Epson Scan Settings". is that what you do?

    --
    Those who know nothing always know as much as those who know less than them. (Pierre Dac)
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  7. PopyVar Posted messages 136 Status Member 26
     
    I don’t quite understand the terminology “IP addresses internal to your network.” I think these are personal IPs. Does that answer your question? On my computer, the IP ends with 86. On the printer, the IP ends with 46. However, I don’t know where the application "Epson Scan Settings" is located. The printer’s “Configuration” function provides indications on the different parameters but does not allow them to be modified.
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  8. PopyVar Posted messages 136 Status Member 26
     
    Okay, I’m going to address Epson directly.
    Thanks again for your help
    I haven’t solved my problem but you were nice to respond
    Have a good evening.
    0
  9. Froulik Posted messages 4292 Status Member 954
     
    yeah, I think that's the best thing you can do.
    it's surely not the first time they'll be called for this issue.
    Good luck :o)

    --
    Those who know nothing always know as much as those who don't know more than them. (Pierre Dac)
    0
  10. Froulik Posted messages 4292 Status Member 954
     
    You can know your IP in several ways. The simplest:
    Start
    you type "cmd" to open a command window
    in the window, you type ipconfig /all followed by Enter
    and you get your machine's IP: 192.168 followed by 2 groups of 3 digits.
    I’ve included a screenshot:
    http://img14.imageshack.us/img14/5258/qtqm.jpg

    --
    Those who know nothing always know as much as those who don’t know more than them. (Pierre Dac)
    -2