View original (French)

Help restoring since the quarantine impossible Comodo!

equinox88 Posted messages 2 Status Member -  
kingk06 Posted messages 10790 Status Member -
Hello

I need your help

I have Comodo antivirus on my computer (Windows 7 PC)

I just plugged in my USB drive and ALL my files (photos of my whole life :( CV and other documents) have been quarantined.
I open the quarantine, right-click and select RESTORE, and Comodo responds: Failed to restore file - denied.

How can I recover my files????

Thanks

2 answers

  1.
    kingk06 Posted messages 10790 Status Member 536
     
    Hi,

    for sure your USB key is infected!

    Set up Comodo Internet Security as indicated in the tutorial
    Comodo Internet Security Tutorial

    and here => https://www.malekal.com/tutorial-comodo-firewall/
    _______________________________________________________________

    then: disable "comodo"

    and run usbfix =>

    Download UsbFix (created by El Desaparecido) to your Desktop.

    If your antivirus displays an alert, ignore it and temporarily disable the antivirus.

    Plug in all your external data sources to your PC (USB key, external hard drive, etc...) without opening them.

    Double click on "UsbFix.exe".

    Click on [Search].

    Let the tool work.
    The scan will then begin and a report will be displayed at the end of the scan Copy/paste here or link to https://www.cjoint.com/

    To help you http://www.pc-infopratique.com/forum-informatique/tutoriel-heberger-rapport-vt-67934.html
    Don’t forget to mark your topic as resolved, thanks.
    0
  2. equinox88 Posted messages 2 Status Member
     
    Thank you very much.
    0
    1. kingk06 Posted messages 10790 Status Member 536
       
      ok keep me posted ;)
      0