Scam on Etsy.com

Solved

Shane68100 Posted messages 9 Status Membre -
girofedelyon Posted messages 79 Registration date Status Membre Last intervention - 29 Jun 2023 at 12:18

Hello,

I ordered customized Timberland shoes a month ago from the following seller http://www.etsy.com/fr/people/pinkpumpspaparazzi?ref=pr_profile

I later realized that this person is a scammer, as they stopped responding as soon as I paid.. Unfortunately, I paid with my credit card and not via PayPal. Is there anything I can do to recover my money? I should mention that the seller resides in the USA and I am in France.

Their email address is as follows: pinkpumpsandpaparazzi@yahoo.com

Please be careful and thank you in advance for your responses.

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15 réponses

Réponse 1 / 15

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Mister_DoD Posted messages 21 Status Membre 37

Ouch, I regularly order from this site, and I've never (thankfully) come across such a scammer.
I think the best thing to do is to contact Etsy as soon as possible and inform them of this scam. The site can respond in French at this address: aide@etsy.com
They will certainly direct you to one of their security sections.

Explain in the email that this seller is a scammer, that he is unreachable, and that he has removed his items.
You can also attach screenshots that prove your purchase (via the site or Paypal).

In any case, I hope you receive a positive response from them.
People like this have no place on sites like these...

Good luck

Dorian

Anonymous user

And what happened then?

Shane68100 Posted messages 9 Status Membre 3 > Anonymous user

I contacted my bank who told me that they were unable to do anything (payment abroad). I then directly contacted the site which opened a dispute apologizing for this issue. One month later, Etsy refunded me on behalf of the seller...

Réponse 2 / 15

sheila

I am in the same situation. I ordered an outfit on April 6, 2018, and for the past three weeks, the woman named Fanta has not responded to my messages, and her contact information has become untraceable. The site Etsy tells me that this Fanta no longer exists. I had already paid; I used my credit card for an outfit that was over 100 euros. I have all the invoices, and I am looking for how to report this scam site. I am terrified to see that people are dishonest in this way. I advise you to always use your credit card to avoid having your accounts hacked. The Etsy site is a site of thieves.

Maya

Etsy is a platform with various sellers. Among the thousands of sellers on Etsy, there are surely scammers because Etsy does not control everything.

Réponse 3 / 15

Pengjelli

I'm giving you a foolproof tip here:

I've been selling on Etsy for seven years now.
Know that it's the best platform for scamming a craftsman; I've just fallen victim to this after all these years without any issues and with happy customers.
Order an item that comes from far away, and after receiving it, pretend that it does not match the description. Add a small scratch in a photo, which you will have obviously made, and open a dispute on Etsy with a well-phrased and somewhat syrupy message.
Even better, you can also claim that you didn't receive the package at all.
In any case, Etsy will rule in your favor, even if your exchanges with the seller prove that you yourself degraded your item or that good delivery could be proven, with official documents to back it up.
You will be politely invited, if you only want to, to return your order, and the seller will be obliged to accept despite the degradation of the item.
And that's where it gets interesting; refuse to return the order because the cost of shipping it back is too expensive for you, Etsy will immediately accept your request, and you will get refunded while keeping your item!!!
The seller will see their account drained or their shop suspended.
You will always come out on top and always get refunded.
It's the paradise for deceitful consumers!!!!
Personally, I've chosen my side. No more business on Etsy. I now know what I need to do to truly get rich.

dyrouloune

It is shameful to publish this, especially if there is a craftsman who starts and struggles to make a living from it.

Réponse 4 / 15

angelSSignS

Unfortunately, there are scammers posing as Timberland. I had the same issue, but not through Etsy; it was on a Facebook ad without checking the website address in the bar, which is essential because it was just a cloned site. What I did was warn Timberland and contacted the seller (the scammer) that I had informed Timberland about, and I wasn't going to let them off the hook, and they refunded me. As for Timberland, they told me that for them it was a genuine headache and that despite their request (to Facebook), they were doing nothing, and indeed I saw the ad (paid for by the scammer) everywhere, again and again...
I am a craftsperson and sell on Etsy, and to leave a review you must have made a purchase. You must absolutely tell them that you will leave a terrible review, and they cannot remove it because as a seller I know that a review is a review on Etsy ;) but especially, you need to contact the bank even if you validated your purchase and for them you are in the wrong, and also provide the references of the scammers to Timberland, who will take the necessary steps because scammers have no right to sell in their name... so they are subject to prosecution, and Timberland can do them a lot of harm...

When I personally detected scammers using my photos, my business name, and my descriptions (everything!) I also alerted the French Internet Fraud Repression department where you can file a complaint and leave the address of the site that is selling wrongfully (yes, because I only make unique or almost unique products, so the intention of the scammers was clearly to cash in and not send anything in my name on top of that!!!! on unique and various sites that are only there to sell hot air by siphoning serious sellers who work hard. Unlike them, these sites are based abroad, but they are taken down (even if they spring back up like mushrooms because the government can't do anything against them directly). In short, there are solutions, but you must absolutely not give up by doing everything possible; otherwise, they continue to harm both the customer and the seller... and the selling platform must be alerted too, and if they don't seem to react, saying that you will leave negative reviews and alert everyone (bank and brand, etc.) will compel them to react because for online sellers, nothing is worse than negative reviews. ;)

Réponse 5 / 15

beatrice_7244 Posted messages 5 Status Membre 1

Hello
I ordered an embroidery machine from griztdiscount over a month ago
I spoke with the saleswoman and she told me that my device was shipped on May 13 with the carriers Atlantiqueroutelogs
They tell me on the sheet that it was shipped on May 20 and until the 1st they provided updates
Since yesterday, the site has been inaccessible
Apparently the tracking numbers are the same for everyone
I requested a refund within the legal timeframe, but it was denied
I was told that I could only get it back once I return the machine at my own expense
The day before yesterday, I was given a tracking number
Untraceable
I asked when the machine will arrive and I'm told not yet
Has anyone else had this problem?
What should I do?

Réponse 6 / 15

Tramaziflan

It's common at Etsy, whenever there's a problem, there's no one to solve it.
Therefore, logically, there are more and more scams, since there is no customer service worth mentioning.

Réponse 7 / 15

Dominique

Etsy never responds, they give all the freedom to scammers.
I got taken advantage of.
A customer orders, then says he never received the package and asks for a refund.
Impossible to contest.
They will never see me on their site again.

Réponse 8 / 15

Wondergal

Just one question today: I noticed the site is unavailable. What's going on? I'm scared because I haven't received my armor yet. Am I at risk of losing it?

Réponse 9 / 15

Hello everyone, I ordered from the Etsy site recently. I did receive a confirmation email for my order. But since then, I haven't heard anything. The seller's page where I ordered on Etsy no longer exists, and Etsy's customer service is unreachable. I really don't know what to do.

duhkka

Hello... I placed an order and without any explanation they deleted my order and suspended my account... I can't order anything anymore... the seller is not to blame and is actually quite nice... I can't contact Etsy's customer service... there are only canned responses.

Réponse 10 / 15

junedallasister

Hello, I placed an order over a month ago (it comes from Ukraine... average trust but I took the plunge). However, the seller has removed their products from the site, but replied to me via messaging. I also received an email indicating that my order had been shipped over a month ago... what should I do? It's been a long time and I'm afraid I've been scammed...

Réponse 11 / 15

lin

Hello,

I placed an order and I have received my order confirmation email, but to this day I still haven't received my package.

Do you have the method to contact this site?

Thank you in advance, otherwise I will have to escalate the issue.

Thank you for your responses.

Best regards.

Réponse 12 / 15

Marie

January order on Etsy never received. Indicated as shipped but no tracking information available. Address provided correctly. Several follow-ups made to the seller and Etsy in vain, and no reshipment or refund.

Réponse 13 / 15

Josy

Hello,
I also ordered and received nothing! However, I paid with PayPal to avoid this kind of scam.

Réponse 14 / 15

er57175

Hello,
You go to the site
click on your account
your orders
you go to help regarding the order.
you write to the seller to resolve an issue
he has 48 hours to respond to you
and you have 100 days from the estimated delivery to open a dispute.

Réponse 15 / 15

girofedelyon Posted messages 79 Registration date Status Membre Last intervention 7

No, for me everything went very well, I am very happy. Sorry for you.

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