Macbook startup issue question mark folder
Solved/Closed
goodiz
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ALG -
ALG -
Hello,
my MacBook, which is now over 4 years old, is starting to fail:
A few days ago, it wouldn't start and got stuck on the Apple logo and the loading symbol. So I followed some advice online, did several tweaks, and ultimately had to reset from a Time Machine backup.
Once the computer was usable again, I installed Onyx and ran a restoration.
A week later, my computer refuses to turn on again.
But this time, a folder with a question mark appears.
I’m repeating the troubleshooting steps at restart, but nothing works:
- Command / S: the installation CD is ejected and nothing happens
- Command / C: nothing happens
- Command / D: the hardware test tells me that everything is fine
HELP!!!
my MacBook, which is now over 4 years old, is starting to fail:
A few days ago, it wouldn't start and got stuck on the Apple logo and the loading symbol. So I followed some advice online, did several tweaks, and ultimately had to reset from a Time Machine backup.
Once the computer was usable again, I installed Onyx and ran a restoration.
A week later, my computer refuses to turn on again.
But this time, a folder with a question mark appears.
I’m repeating the troubleshooting steps at restart, but nothing works:
- Command / S: the installation CD is ejected and nothing happens
- Command / C: nothing happens
- Command / D: the hardware test tells me that everything is fine
HELP!!!
3 answers
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Hello, I had the same problem, a question mark in a folder that showed up when I turned on my Mac. No worries, it's not ruined!!
Here's the process:
- Turn off your Mac by holding down the power button
- Turn your Mac back on with a single press of the power button
- Hold down the ALT key until a login prompt appears
- Enter your Wifi password and wait for 10 minutes
- After 10 minutes, a window will pop up offering to reinstall OS X, Disk Utility, etc...
- Choose DISK UTILITY
- Select Your disk and click on SOS then REPAIR
- If it says everything is fine, INSTALL OS X from the initial window
- Wait 2-3 hours
- And that's it!
If your repair indicates a problem with your hard drive, call Apple Technical Support.
Have a good day!-
Good evening,
I have the same problem; however, following your recommendations, the screen is "shaking" as if the password were incorrect, but I tried it on my phone to verify that I have the correct password, and it works there. Then I used my iPhone to create a hotspot to be absolutely sure about the password. The same observation persists: it shakes, and I remain on the login page with the part to the right of the lock to fill in with the password empty.
Sincerely -
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