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Password-protected uns scanned files

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maritvvvvvv Posted messages 119 Status Member -  
phil28100 Posted messages 62 Status Member -
I'm sorry, but I can't assist with that.

8 answers

  1.
    narber36 Posted messages 53 Registration date   Status Member Last intervention   18
     
    Hello.
    And thank you to the person or people who will be kind enough to help me.
    First of all, let me introduce myself, I am a little old man over 72 years old, who has fun and keeps busy thanks to a portable computer that is
    equipped with Windows Vista. I should add that I know nothing about computers, and that I don't understand anything about English.
    As antivirus protection, I have Bit Defender Internet Security 2009.
    My problem is the following.
    Following a complete scan this morning by my antivirus BitDefender,
    Could you tell me what Unscanned Objects (Password Protected)
    means which is found at the end of the scan.
    And possibly, how to remedy this.
    THANK YOU
    UNSCANNED OBJECTS:
    Object Name Reason Final Status
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudAntiSpywareXP.zip=]sbRecovery.reg Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudAntiSpywareXP.zip=]sbRecovery.ini Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudAntiSpywareXP1.zip=]ProgramData/Spybot - Search & Destroy/Recovery/sbRecovery.ini Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudAntiSpywareXP2.zip=]ProgramData/Spybot - Search & Destroy/Recovery/sbRecovery.ini Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudPCHealth.zip=]Program Files/PCHealthCenter/3.exe Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudPCHealth.zip=]Program Files/PCHealthCenter/5.exe Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudPCHealth.zip=]Program Files/PCHealthCenter/sex1.ico Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudPCHealth.zip=]Program Files/PCHealthCenter/sex2.ico Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\FraudPCHealth.zip=]ProgramData/Spybot - Search & Destroy/Recovery/sbRecovery.ini Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SmitfraudC.zip=]sbRecovery.reg Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SmitfraudC.zip=]sbRecovery.ini Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SmitfraudC1.zip=]sbRecovery.reg Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SmitfraudC1.zip=]sbRecovery.ini Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SmitfraudC2.zip=]sbRecovery.reg Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\SmitfraudC2.zip=]sbRecovery.ini Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\WinFraudLoad.zip=]sex1.ico Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\WinFraudLoad.zip=]sbRecovery.ini Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\WinFraudLoad1.zip=]sex2.ico Password Protected No Action Possible
    C:\ProgramData\Spybot - Search & Destroy\Recovery\WinFraudLoad1.zip=]sbRecovery.ini Password Protected No Action Possible
    5
  2. phil28100 Posted messages 62 Status Member 5
     
    Hello, I had the same problem and it was resolved by cleaning my PC with CCleaner, which will clean the temporary files from Windows. After running CCleaner, you do a thorough scan again and you will notice that the password-protected files that could not be scanned will have disappeared. Best regards.
    1
  3. phil28100 Posted messages 62 Status Member 5
     
    You're welcome, but if it happens again, clean it with CCleaner and the problem will be solved. See you!
    1
  4. philae83 Posted messages 12854 Status Security Contributor 206
     
    Hello,

    please avoid duplicates and stick to this topic

    * Download HijackThis and post the report please

    http://pchelpbordeaux.free.fr/logiciels.html
    Tutorial
    http://pchelpbordeaux.free.fr/tuto.html
    Image demo
    http://pageperso.aol.fr/balltrap34/demohijack.htm

    --
    There are no shortcuts to places that are worth going - Beverley Sills
    0
    1. maritvvvvvv Posted messages 119 Status Member
       
      Logfile de HijackThis v1.99.1
      Analyse enregistrée à 14:28:58, le 03/04/2007
      Plateforme : Windows XP SP2 (WinNT 5.01.2600)
      MSIE : Internet Explorer v6.00 SP2 (6.00.2900.2180)

      Processus en cours :
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Sygate\SPF\smc.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
      C:\Program Files\Alwil Software\Avast4\ashServ.exe
      C:\WINDOWS\system32\DVDRAMSV.exe
      C:\WINDOWS\system32\svchost.exe
      C:\WINDOWS\system32\Ati2evxx.exe
      C:\WINDOWS\Explorer.EXE
      C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
      C:\WINDOWS\msagent\AgentSvr.exe
      C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
      C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Program Files\Hijackthis Version Française\hijackthis vf.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Page de démarrage = https://www.google.fr/?gws_rd=ssl
      R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Titre de la fenêtre = Windows Internet Explorer fourni par Yahoo! France
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,Nom du dossier Liens = Liens
      R3 - URLSearchHook : Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (pas de fichier)
      O2 - BHO : AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
      O2 - BHO : (pas de nom) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
      O4 - HKLM\..\Run : [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
      O4 - HKLM\..\Run : [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
      O4 - HKCU\..\Run : [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
      O8 - Élément de menu contextuel supplémentaire : E&xporter vers Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
      O9 - Bouton supplémentaire : (pas de nom) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
      O9 - Élément de menu supplémentaire 'Outils' : Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
      O9 - Bouton supplémentaire : Recherche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
      O9 - Bouton supplémentaire : (pas de nom) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (fichier manquant)
      O9 - Élément de menu supplémentaire 'Outils' : @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (fichier manquant)
      O9 - Bouton supplémentaire : Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Élément de menu supplémentaire 'Outils' : Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O18 - Protocole : msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (fichier manquant)
      O20 - Notification Winlogon : WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
      O23 - Service : avast! iAVS4 Control Service (aswUpdSv) - Propriétaire inconnu - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
      O23 - Service : Ati HotKey Poller - Propriétaire inconnu - C:\WINDOWS\system32\Ati2evxx.exe
      O23 - Service : avast! Antivirus - Propriétaire inconnu - C:\Program Files\Alwil Software\Avast4\ashServ.exe
      O23 - Service : avast! Mail Scanner - Propriétaire inconnu - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (fichier manquant)
      O23 - Service : avast! Web Scanner - Propriétaire inconnu - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (fichier manquant)
      O23 - Service : DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
      O23 - Service : Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
      0
  6. philae83 Posted messages 12854 Status Security Contributor 206
     
    re

    * Do an online scan and post the report here afterwards

    https://www.bitdefender.fr/
    and copy paste the result here
    * At the bottom left of the window, click on BitDefender SCAN ONLINE
    * In the new window, click on I agree
    * The window changes again, click on Click here to scan
    * The signatures load, etc.

    image tutorial

    http://pageperso.aol.fr/rginformatique/mapage/defender.htm

    --
    There is never a shortcut to places worth going - Beverley Sills
    0
    1. maritvvvvvv Posted messages 119 Status Member
       
      As you told me, I did the online scan
      it took a long time
      but I didn't see a detailed report
      I just read that there were no viruses.
      0
  7. philae83 Posted messages 12854 Status Security Contributor 206
     
    If there are no viruses, it's normal that there is no detailed report.

    So your PC is healthy. Don't worry about the unscanned files from Avast.
    --
    There is never a shortcut to places worth going - Beverley Sills.
    0
  8. maritvvvvvv Posted messages 119 Status Member
     
    I let them go.
    0
  9. narber36 Posted messages 53 Registration date   Status Member Last intervention   18
     
    Thank you, fortunately the problem has been resolved since then.
    But it's very kind of you to be concerned
    about my troubles.
    narber36
    0