Hello, I just bought a 107 cm LG TV (model 42PN450B), and when I turn on the TV, the sound makes a weird noise, a sort of crackling, tip-tip-tidip-tip-tidip-tip. What could it be coming from, considering it's brand new!

TV sound, crackling : CCM

Réponse 1 / 8

math_b67 Posted messages 604 Status Membre 73

Hi,

A little screw improperly fixed, dirt in the speaker, a simple speaker failure... It could be due to a lot of things, in any case, it's off to the customer service with the TV... If it's brand new, they'll exchange it for you.

Mathieu

--
Rule No. 1: I am always right!
Rule No. 2: If I’m wrong, refer to rule No. 1.

Réponse 2 / 8

Almiron Posted messages 961 Status Membre 144

But the sound is minimal and I think that after all it might be normal to hear a little noise behind the TV??

math_b67 Posted messages 604 Status Membre 73

No, no, on a a £400 LG TV it's not normal to hear interference, believe me...
Honestly, go to customer service, it's the best thing you can do. You'll see what they think, and it won't cost you anything :-)

Réponse 3 / 8

Almiron Posted messages 961 Status Membre 144

It must be the screws, I'm not really handy; I screwed the screws to hang it on the support (to place it on the furniture), but I'm far from sure it's done correctly.

math_b67 Posted messages 604 Status Membre 73

No, if it's the screws, they are probably not the ones screwed into the bracket, but the ones that secure the speakers inside the TV itself. It's a manufacturing defect, that's why I'm suggesting you take it to customer service and make a warranty claim.

Réponse 4 / 8

Almiron Posted messages 961 Status Membre 144

Uh, what would be the connection with the laptop?

Réponse 5 / 8

Almiron Posted messages 961 Status Membre 144

Do I need to bring my TV packaged with all the original boxes?

math_b67 Posted messages 604 Status Membre 73

.No no, the unboxed TV with the power cord and the remote control is enough.

Almiron Posted messages 961 Status Membre 144

ok but maybe it could not come from the TV, maybe from the cable that connects the TV to the antenna on the roof.

Are they going to change it for me, or will I have to wait several days for them to repair it?

math_b67 Posted messages 604 Status Membre 73

The antenna cable would be making crackling noises?.. Unlikely, given that this type of cable is shielded...

Are they going to replace it for me, or will I have to wait several days for them to repair it?

If the speakers indeed have an issue, they will probably replace it for you. Generally, they send the TV back to LG, who takes care of making the repairs to identify the source of the problem and correct it in future models.
But you can always ask.

Almiron Posted messages 961 Status Membre 144

I had my parents listen to the noise, they found nothing unusual, barely hearing anything.

Réponse 6 / 8

Elbegloo Posted messages 28 Status Membre

I had pretty much the same thing, but I noticed one thing: as soon as I start putting the laptop next to me, I have this reaction.

Réponse 7 / 8

Elbegloo Posted messages 28 Status Membre

I'm sorry, but I misread.

Réponse 8 / 8

Almiron Posted messages 961 Status Membre 144

I'm trying to understand and make the connection with my problem. :)

TV sound, crackling

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