Error 5012

heifara8 Posted messages 8 Status Member -  
heifara8 Posted messages 8 Status Member -
Hello everyone,
well my problem is when I press the "on" button of the printer it shows me "printer error 5012" and then it gets stuck with this message. Does anyone have the solution?
thank you for your help!

brand: canon
model: k10374

ps: it is no longer under warranty.

2 answers

Henuni Posted messages 60 Status Member 11
 
With a little research, you can quickly find this:

https://fr.canon.ch/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg5350.html?faqtcmuri=tcm:109-853756&page=1&type=faq

Have you tried copying this procedure by completely unplugging the printer?
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