Avast disables itself automatically

Solved
mellark Posted messages 43 Status Membre -  
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   -
Hello,

Since yesterday, this is the second time my antivirus, Avast, has disabled itself without me noticing. Yet it indicates that everything is fine! I noticed the problem in the Windows Security Center.
Last night, to fix it, I went to "Programs," "Avast," and then "Repair," but this morning I saw that Avast had disabled itself again...
I don't know if it's due to some virus, but if someone could help me...

Thank you in advance!

Configuration: Windows Vista / Chrome 27.0.1453.110

7 réponses

Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Hi,

Have you checked if it's a license issue?

~~

Hi,

Download http://general-changelog-team.fr/telechargements/logiciels/viewdownload/75-outils-de-xplode/28-adwcleaner AdwCleaner (from Xplode) to your desktop.
Run it, click on [Delete] and wait for the scan to finish (no need to do a Search beforehand).
Once the scan is complete, a report will open. Copy/paste the content of the report into your next response by copying/pasting.
If that doesn't work, use the site http://pjjoint.malekal.com to host the report, provide the link to the report in a new message.

Note: The report is also saved under C:\AdwCleaner[S1].txt

Then:

Run an OTL scan to diagnose running programs and detect infections - The program will generate two reports OTL.txt and Extras.txt
Provide both reports:

You can follow the instructions on this page to assist you: https://www.malekal.com/tutorial-otl/

* Download http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ to your desktop.
(Under Vista/Win7, you need to right-click on OTL and choose Run as administrator)

In the case of Avast!, do not run the program in the Sandbox (see help link above).

* Launch OTL
* At the top right of Quick Analysis, check "all users"
* On OTL, under Customization, copy-paste the script below:

netsvcs
msconfig
safebootminimal
safebootnetwork
activex
drivers32
%ALLUSERSPROFILE%\Application Data\*.
%ALLUSERSPROFILE%\Application Data\*.exe /s
%APPDATA%\*.
%APPDATA%\*.exe /s
%temp%\*.exe /s
%SYSTEMDRIVE%\*.exe
%systemroot%\*. /mp /s
%systemroot%\system32\consrv.dll
%systemroot%\system32\*.dll /lockedfiles
%systemroot%\Tasks\*.job /lockedfiles
%systemroot%\system32\drivers\*.sys /lockedfiles
%systemroot%\System32\config\*.sav
/md5start
explorer.exe
winlogon.exe
wininit.exe
/md5stop
HKEY_CLASSES_ROOT\CLSID\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InprocServer32 /s
HKEY_LOCAL_MACHINE\SYSTEM\SYSTEM\CurrentControlSet\Services\lanmanserver\parameters /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\SubSystems /s
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls /s
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
CREATERESTOREPOINT
nslookup www.google.fr /c
SAVEMBR:0
hklm\software\clients\startmenuinternet|command /rs
hklm\software\clients\startmenuinternet|command /64 /rs


* Click on the Analyze button.

* When the scan is finished, use the site http://pjjoint.malekal.com/ to send the OTL.txt report (and Extra.txt if present).
Provide the pjjoint links pointing to these reports here in a new message.
I repeat: provide the link to the pjjoint report here in a new message.

DO NOT COPY/PASTE THE REPORT HERE - GIVE THE PJJOINT LINK IN A NEW MESSAGE

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
4
mellark Posted messages 43 Status Membre
 
Hello,
Thank you for this quick response.

No, apparently my version doesn't expire right away!

Very well, I'm on it :)
0
mellark Posted messages 43 Status Membre
 
I think there's a problem, Avast has reactivated itself even though I haven't touched anything o__o

Anyway, here are the reports:

AdwCleaner: https://pjjoint.malekal.com/files.php?read=20130615_12i9f8b5i15

OTL: https://pjjoint.malekal.com/files.php?id=20130615_w6e15k10h5z6
Extras: https://pjjoint.malekal.com/files.php?id=20130615_h5k15e15s9i7
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Not infected.

~~

Run a TDSSKiller scan: https://forum.malekal.com/viewtopic.php?t=28637&start=
Skip the detections.
Post the report here.

--
Like the angel you are, you laugh creating a lightness in my chest,
Your eyes they penetrate me,
(Your answer's always 'maybe')
That's when I got up and left
0
mellark Posted messages 43 Status Membre
 
Very well ;)
0
mellark Posted messages 43 Status Membre
 
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
Uninstall and reinstall Avast!.
See what it does.

--
Comme l'ange que tu es, tu ris en créant une légèreté dans ma poitrine,
Tes yeux me pénètrent,
(Ta réponse est toujours 'peut-être')
C'est alors que je me suis levé et suis parti.
0
mellark Posted messages 43 Status Membre
 
D'accord !
0
mellark Posted messages 43 Status Membre
 
Good evening,

Avast is working normally, there is nothing to report.
Thank you for your help :)!

I am now marking the topic as resolved!
0
Malekal_morte- Posted messages 178136 Registration date   Status Modérateur, Contributeur sécurité Last intervention   24 711
 
:)

--
Comme l'ange que tu es, tu ris en créant une légèreté dans ma poitrine,
Tes yeux me pénètrent,
(Ta réponse est toujours 'peut-être')
C'est alors que je me suis levé et suis parti
0