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Ethernet driver issue Vaio PCG-71911M/VPCEH2H1E

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Vaio2109 Posted messages 1 Status Member -  
 Cyril -
Hello,

I had to format my laptop due to a problem...

Since then, I reinstalled Windows 7, then I went to Sony's website (on my PC) to download the essential drivers onto a USB stick and install them without any issues on the Vaio.

All the drivers and devices are recognized, EXCEPT:

# network controller
# ethernet controller
# unknown controller

This means I have no internet access because of this :/

The ethernet driver available on Sony's website installs perfectly and asks me to reboot the device. But after the restart, the same problem persists...

Can someone please help me? Thanks.

11 answers

  1.
    kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 685
     
    For a 64-bit version --> Ethernet
    Unzip it and install it manually:
    Go to Device Manager
    Right-click on the ethernet controller
    Search for a driver on my computer
    Browse
    Go to the unzipped driver folder
    Folder --> win7
    Select the folder --> X64
    Next, etc...
    Restart

    For the network controller --> Wireless
    Unzip it
    Run the setup.

    Human beings are at their best when things are at their worst.
    4
    1. Cyril
       
      Works for me, thank you very much!
      0
  2. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 685
     
    Hello,

    Download and install --> 7Zip

    For a 64-bit version, have you tried this one --> Ethernet

    Right click on the ethernet driver
    Choose --> 7Zip
    Choose --> extract to ....
    Go to the unzipped folder
    Run the setup.

    --
    The human being is at its best when things are at their worst.
    0
  3. vaio2109
     
    Thank you for your response...

    The hyperlink you put on "7zip" unfortunately doesn't work...

    And the other hyperlink is the ethernet driver in question that I found on the Sony website... So it installs perfectly, but after rebooting, it still doesn't find the drivers for the ethernet card.
    0
  4. Destrio5 Posted messages 99820 Registration date   Status Moderator Last intervention   10 324
     
    Hello,

    The link provided by kaneagle for 7-Zip works.

    In the Device Manager, right-click on "Ethernet Controller", choose "Properties" and then "Details".

    Click on the dropdown menu, select "Hardware IDs".

    Post the information (example: PCI\VEN_1969&DEV_1026&SUBSYS_82261043&REV_B0).

    Just copy the first line, that's enough.

    Do the same for the other two controllers.
    0
  6. vaio2109
     
    # Ethernet Controller: PCI\VEN_10EC&DEV_8168&SUBSYS_908B104D&REV_06
    # Network Controller: PCI\VEN_168C&DEV_002B&SUBSYS_E037105B&REV_01
    # Unknown device: "I cannot find hardware identification numbers" in the dropdown menu...
    0
  7. vaio2109
     
    For the Ethernet controller, it's fixed! :D

    However, for the network controller, it's not working :(

    I restarted and still no internet.
    0
  8. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 685
     
    Unzip it and install it manually:
    Go to Device Manager
    Right-click on the network controller
    Browse my computer for drivers
    Browse
    Go to the unzipped driver folder
    Select the folder --> ndis6xWin7
    Next, etc...
    Restart

    --
    Human beings are at their best when things are at their worst.
    0
  9. vaio2109
     
    Thank you very much for your help, but I'm sorry I can't find it :/

    In the folder Install_Win7_7069_03212013 I can't find ndis6xWin7.
    0
  10. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 685
     
    Look again at the --> message 5

    You have the link for the wireless driver.

    --
    Human beings are at their best when things are at their worst.
    0
  11. vaio2109
     
    Dude, you’re awesome!!!!!

    It works, I’ll keep the files safe for next time

    Thanks again!!!!
    0
  12. kaneagle Posted messages 86288 Registration date   Status Moderator Last intervention   14 685
     
    You're welcome,
    Have a good evening.

    --
    Human beings are at their best when things are at their worst.
    0