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My phone shows limited service, what should I do?

X-chloeiii Posted messages 9 Status Membre -  
 Gastonsolex -
Hello,
I bought a Bouygues prepaid card this summer, and since Friday night my phone displays limited service, I can no longer make calls or send messages. My mother also has Bouygues with a regular plan and it’s not happening to her. I tried putting my SIM card in her phone and with hers I can send and receive my messages. Moreover, yesterday I went to town and my phone was working very well, and when I came back home once again it showed limited service. I live in the south near Toulon. What is happening? Thank you.

4 réponses

Réponse 1 / 4
Anonymous user
 
Maybe it means that you have two carriers on your phone.
5
X-chloeiii Posted messages 9 Status Membre
 
How do I get my phone to work again?
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Anonymous user
 
Try to reconnect the mobile network.
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Anonymous user
 
reactivate the operator network so search for the mobile network and then activate the correct one
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X-chloeiii Posted messages 9 Status Membre
 
How's that? I have a Samsung Player One, it seems like I went into manual network settings and it still doesn't work?
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Gastonsolex
 
I have the same problem with a Player One, it's amusing.
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Réponse 2 / 4
Anonymous user
 
Otherwise, it means that the invoice has not been paid.
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Réponse 3 / 4
Anonymous user
 
Read this: (on the site)

https://fr.answers.yahoo.com/question/index?qid=20070417010550AAMToHt
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X-chloeiii Posted messages 9 Status Membre
 
The problem is that everything is closed on Sundays.
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Réponse 4 / 4
X-chloeiii Posted messages 9 Status Membre
 
My bill has been paid because I buy top-ups every month.
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kaumune Posted messages 22694 Registration date   Status Contributeur Last intervention   5 156
 
hi

your recharge might be depleted?

you should have a way to check your balance or access your account via a pc and internet on your provider's website
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X-chloeiii Posted messages 9 Status Membre
 
Hello, my recharge ends tonight and usually I can call 630 to recharge, but now it shows emergency calls only.
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kaumune Posted messages 22694 Registration date   Status Contributeur Last intervention   5 156
 
If the phone works elsewhere, then you don't have coverage at home

A tower outage? Call Bouygues customer service
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kaumune Posted messages 22694 Registration date   Status Contributeur Last intervention   5 156
 
At your place?
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X-chloeiii Posted messages 9 Status Membre
 
Yes, exactly :(
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