Blank page issue on facebook

Solved
gwenetmoos Posted messages 2 Status Membre -  
 Elfe -
Hello,

I’ve had a problem since this morning on Facebook. I can log in with my username and code, but after that, I get a blank page and I have no access to my timeline or my information. It's a blank page. What can I do to recover my account, please? It's only my account that does this, and at the top, it shows me https://www.facebook.com/login.php?login_attempt=1, but I can't do anything. Thank you for helping me, please. I need my Facebook. I’m on Firefox. I even tried uninstalling and reinstalling it, but still nothing.

9 réponses

netsoftnet Posted messages 163 Status Membre 32
 
FACEBOOK BLANK PAGES:

There are a lot of cases and a lot of solutions...

Here they are:

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+ 1st solution:
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In Firefox,
log out of Facebook
go to Tools > Clear Recent History
check everything, confirm
log back into Facebook and there you go

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+ 2nd solution:
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Update the time on your computer, and it works again!
It is indeed a certificate issue, it is invalid if the time on your computer does not match that of Facebook.

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+ 3rd solution:
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>In the top bar, click on the small triangle to the right of "Home"
>Account Settings
>In the left menu > Security
>Secure Browsing "disabled"? > enable it if possible...
> Save > Refresh

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+ 4th solution:
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The problem is the new Facebook page with one of the external applications, there is incompatibility. You need to access your Facebook account via a mail link (photo link for example). Then go to settings -> applications and remove all applications, leaving only the original Facebook applications (links, photos, videos, events,...). After that, you will be able to access the page without any problem.
or go here: https://www.facebook.com/login.php?next=https%3A%2F%2Fwww.facebook.com%2Fads%2Fpreferences%2F%3Fentry_product%3Dad_settings_screen
remove all applications
then you will be able to access the page without any problem.

Please, one of the 4 solutions resolved your case, don't forget to explain how your problem began and which solution number helped you, this is to help others with the same problem in the future.

Thank you.
2
mimi
 
Hello, I've tried all these steps but nothing works. Can someone help me? Have you found any other solutions? Thank you for your help.
0
juju lucas
 
same unresolved issue, and no Facebook page to help us. I have tried the proposed solutions. Too bad.
0
gibs
 

hello everyone. just to say thank you because I tried one of the suggestions which is TO UPDATE THE TIME AND DATE ON MY MACHINE and it solved my problem; once again thank you and have a nice day

0
patouna
 
Thank you, I followed the first piece of advice, thanks again.
0
Elfe
 
Hello everyone,

Here, the problem has been solved (for Safari) with the 4th solution (clearing the caches).
Thank you!!
0