View original (French)

Out of Memory in QUARKXPRESS?

libellule et papillon Posted messages 4 Status Member -  
contrariness Posted messages 17905 Registration date   Status Member Last intervention   -
Hello and HELP

Upon opening QuarkXPress, I get 2 error messages that prevent me from opening my file:
1) Cannot start the converter mswrd632 (window opens 6 times)
2) Out of memory -108

What can I do to open or recover my file?? It's super important, I had nearly finished the layout of a 30-page booklet last night and this morning, nothing!!!

Thank you very much in advance!

Configuration: Windows XP / Internet Explorer 8.0

5 answers

  1.
    Le queniau Posted messages 7766 Status Contributor 2 014
     
    Hello,

    It doesn't seem to come from Xpress. Try to focus your research on "mswrd632": the problem might be related to it!

    http://www.memoclic.com/forum/109103-mswrd632
    0
  2. libellule et papillon Posted messages 4 Status Member
     
    Thank you
    I managed to restore the converter. So I no longer have the error message "unable to start the mswrd632 converter"
    BUT when opening the Xpress file, I still get the message Out of memory and therefore cannot open my file!
    Do you have a solution to propose?
    0
    1. Le queniau Posted messages 7766 Status Contributor 2 014
       
      Try to clean up a bit with CCleaner, especially to clear your cache and all unnecessary temporary files. Otherwise, you can open your file by double-clicking on it or by opening it from Xpress. I don't remember if in Xpress preferences you can set the memory space for working!
      0
  3. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243
     
    The explanation for the error message "out of memory" can be found in the Xpress manual.

    This error has several possible causes:
    - Lack of (virtual) memory to run the program
    - Damaged file, Xpress tries to open the file until the
    available memory is exhausted
    - Altered font - disable the fonts used in
    the file and then proceed to replace them.
    0
  4. libellule et papillon Posted messages 4 Status Member
     
    My file must be corrupted because I went around...
    After crying a lot over the loss of my work, I started over! And I won't forget to make regular backups....
    0
  6. contrariness Posted messages 17905 Registration date   Status Member Last intervention   6 243
     
    Look in the Xpress manual, there are also instructions to try to recover damaged files...

    But of course it doesn't work in all cases... unfortunately!
    0