White screen with stripes and black spot

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zigzag_74 Posted messages 36 Status Member -
Skrillex308 Posted messages 45 Status Member - 16 Jul 2012 at 09:02

Hello,

Since this evening, I have a (big) problem.
When I got home, I turned on my computer screen that I had left on, and there, I came across this:

http://www.hostingpics.net/viewer.php?id=233050IMG08941.jpg

I turned off the screen, turned it back on, same thing.
I rebooted the computer, same thing.
I unplugged and replugged the screen, still the same.
One small clarification though: The huge black spot that you see in my photo only appears after about ten seconds, gradually. As soon as the screen turns on, there is just white and the stripes.

Knowing that I cannot, for now, test my screen on another computer, is there a way to know where the problem comes from?
From the screen? The graphics card? The motherboard?

Thanks in advance.

I should mention, just in case, that I reinstalled Windows Seven today (which was working perfectly well).

12 answers

Answer 1 / 12

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Skrillex308 Posted messages 45 Status Member 11

I know this problem, it happened to me twice. The first time exactly like yours, the second time just halfway... It's a big problem, the graphics card is dead due to overheating. When I sent mine to ASUS support, they told me it was indeed the graphics card, so they changed it. But to be sure, try your screen on another computer to see if it stays the same, but I really doubt it :/

Sincerely
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Answer 2 / 12
Anonymous user

Hi.

The problem comes either from the graphics card or the screen.

Do you have another graphics card? Or another screen?

If you don't have either, do you have a TV that allows you to connect your tower?

++
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Answer 3 / 12
zigzag_74 Posted messages 36 Status Member

Thank you for the quick response.
As soon as I find a cable to connect to my laptop, I'll give it a try.
If I had to choose, I would prefer it to be the graphics card rather than the screen...
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1. Skrillex308 Posted messages 45 Status Member 11
  
  You're welcome :) As far as I'm concerned, I'm sure it's the graphics card, so good luck :)
  
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2. Docteur Gonzo Posted messages 5710 Registration date Status Member Last intervention 639
  
  To connect the laptop to a DVI screen, if the laptop has a VGA output, a DVI>VGA adapter (also often provided with the graphics card or sometimes the screen...) is sufficient, no need for a cable.
  
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3. zigzag_74 Posted messages 36 Status Member
  
  I do have an adapter, but it allows you to go from a VGA cable (which I don't have) to a DVI input, and not the other way around.
  
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Answer 4 / 12
zigzag_74 Posted messages 36 Status Member

It's fixed, thanks for the advice.
Yes, I have a TV that I can connect via HDMI, I hadn't thought of that.
I'll try that right away.
However, I don't have another screen or graphics card on hand.

Thank you.
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1. Anonymous user
  
  Okay, no worries, since you have a TV ^^'
  
  Give it a try and keep me posted ;)
  
  If you have the famous lines on the TV, then you are definitely sure that the graphics card is faulty.
  
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Answer 5 / 12
zigzag_74 Posted messages 36 Status Member

Well, I just started the computer on the TV and... it's working.
So I logically conclude that my screen is good for the scrap...

Unless it could be the DVI output of the GPU that is dead?
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1. Anonymous user
  
  Hmm... Possible.
  
  But this kind of thing is very rare (which isn't impossible)
  
  Try another output to be sure ^^'
  
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2. zigzag_74 Posted messages 36 Status Member
  
  I would like to, but unfortunately I can't try with another output... My monitor doesn't have HDMI, and I don't have the right cable to connect it to the laptop which doesn't have a DVI input --'
  
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3. zigzag_74 Posted messages 36 Status Member
  
  Actually, I just realized, but there are 2 DVI outputs on my graphics card, and the problem occurs with both.
  So it must be the screen, for sure, right?
  I really want to be sure before ordering a new one...
  
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4. Anonymous user
  
  Well, since it worked on your flat screen, I conclude that your monitor is faulty (and given the brand xD Packard Bell, that's pure Made in China) ^^'
  
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Answer 6 / 12
zigzag_74 Posted messages 36 Status Member

I would like to test the screen to be sure, but I don't have the right cable...
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Answer 7 / 12
Skrillex308 Posted messages 45 Status Member 11

ah in that case it's going to be hard to know ^^
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Answer 8 / 12
Docteur Gonzo Posted messages 5710 Registration date Status Member Last intervention 639

Hi,

We’ll have to go knock on the neighbor's door with the screen under our arm ;)

Otherwise, to try the TV with the DVI outputs, there was no DVI>HDMI adapter included with the GPU (this is often the case with not too old GPUs).
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1. zigzag_74 Posted messages 36 Status Member
  
  Hehe, not bad! I just looked in the GPU box and I actually had a DVI/HDMI adapter.
  So yeah, I tested the DVI output on the TV, and it works perfectly, so the screen is dead.
  
  Thank you very much :)
  
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2. zigzag_74 Posted messages 36 Status Member
  
  Well, I'm going to take advantage of this discussion to ask for an opinion regarding my future screen...
  
  I spotted this one:
  https://www.materiel.net/produit/201203290061.html?affcode=shoppingcom&utm_source=shoppingcom&utm_medium=%C9crans+LCD&utm_campaign=comparateur&utm_term=P-Line+241P4QPYES#descriptif
  
  And this one:
  https://www.ldlc.com/fr-be/fiche/PB00118832.html
  
  I'm hesitant because I think the Philips has much better image quality, but on the other hand, it's smaller than my current one (I have a 24" 1920x1200 and this one is 1920x1080).
  Whereas the other one is bigger and cheaper...
  
  If you know of any others that are at least 24" and max €300, I'm open to suggestions ;)
  
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3. Docteur Gonzo Posted messages 5710 Registration date Status Member Last intervention 639
  
  I advise you to take a look at the screen comparison on the site "les numériques" !!!
  
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4. zigzag_74 Posted messages 36 Status Member
  
  It's done already.
  That's where I spotted the Philips that seems to have the best value for money. What puts me off is the size. It bothers me a bit to buy a new screen smaller than the old one (this 16:9 trend is really annoying...).
  So I'm looking for a similar image quality but bigger.
  
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5. Docteur Gonzo Posted messages 5710 Registration date Status Member Last intervention 639
  
  Personally, I'm still on a 22'' 16:10 1680x1050!!! But I'm used to using 24'' 1920x1200 and I've tested a 27'' 1920x1080...
  
  If I had to change my monitor now, I think I would go for a 27'', even though I also regret the generalization of 16:9 a little. However, we must still recognize that 1920*1080 is still largely sufficient as a display area, and we don't have much choice anymore ;)
  
  Depending on how you'll use it, it's quite nice!!!
  
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Answer 9 / 12
Skrillex308 Posted messages 45 Status Member 11

Ah yes, it's the screen, good to know :D

For the new screen, 1080p is the trend, I wouldn't be surprised if you can't find anything else, but who knows, I'll see if I can find something :)
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Answer 10 / 12
Skrillex308 Posted messages 45 Status Member 11

I found one at the desired price, finally less, otherwise it was exceeding: 1920x1200p 16/10 for around €220 :)

https://www.materiel.net/produit/201110280071.html#descriptif

Or else for €349 but €50 more.
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1. zigzag_74 Posted messages 36 Status Member
  
  Thank you, but I just ordered the 27" ^^
  It should work, even though I'm going from a 16:10 to a 16:9, the screen is still a lot bigger!
  
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2. Skrillex308 Posted messages 45 Status Member 11
  
  Ah okay, well if you've found happiness, that's the main thing :D
  
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3. Docteur Gonzo Posted messages 5710 Registration date Status Member Last intervention 639
  
  @ zigzag 74 which one did you order and where (link)?!?
  Feel free to give us a little "feedback" on your new purchase when you receive it ;)
  
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4. zigzag_74 Posted messages 36 Status Member
  
  I ordered this one: https://www.ldlc.com/fiche/PB00118832.html
  
  It's probably not the most high-performing one out there and there will always be someone to say that there's a better option for the price, but considering the terrible screen I had, the difference in quality and size is likely to be huge, especially for €200 :)
  
  No worries, I'll give you feedback when I get it (Tuesday if all goes well with Chronopost).
  
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5. Anonymous user
  
  Okay, cool :D
  
  Let me know about its built-in speakers x)
  
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Answer 11 / 12
Skrillex308 Posted messages 45 Status Member 11

https://www.materiel.net/produit/201209100113.html
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1. zigzag_74 Posted messages 36 Status Member
  
  ?
  
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2. Skrillex308 Posted messages 45 Status Member 11
  
  Non, laisse, trop tard, t'as déjà commandé. ^^
  
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Answer 12 / 12
Skrillex308 Posted messages 45 Status Member 11

One thing is for sure, it's not the screen for me, but as I said at the beginning, if you can try the screen, it will help you to know instead of the tower :)
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