Scratched PC screen, remedy?

Question

Hello,  My 24" screen, purchased just 3 months ago, has just been scratched on the panel. The scratch is not too deep but it interferes with the display.  What product or technique could I use to diminish or even remove the scratch?  Thank you for your help!

mektrankil · Accepted Answer

Hi;  "What product or technique could I use to fade or even erase the scratch? " : customer service if you're under warranty (normally yes since it's been 3 months) otherwise: not much you can do ...  After that, you need to have a lot of luck with customer service ... Trust in others can only be earned once...

Speed3112 · Answer

Thank you for your response!  Customer service? Does the warranty take negligence into account? Since this is not a manufacturing defect or an internal problem, would it cover this kind of issue?

Nyctaclope · Answer

Good evening  Try making your scratch "transparent" with an oily product like petroleum jelly. And clean up the smudges around it, which will be quite delicate, with a VERY mild detergent, absolutely no alcohol, unless your surface is glass. There are indeed resins (check with chip repair people for windshields) but it all depends on the material of your surface, which needs to be determined. As for the warranty, it definitely won't cover this.. However, you might want to check with your insurance, if the scratch resulted from a domestic accident?  Talk to you later Nyctaclope  -- The most beautiful poem in mathematics: e^(i.PI)=i^2 three "sacred" numbers from different horizons holding hands ...

Speed3112 · Answer

Thank you for your help! I saw that there is a product called Displex, apparently it can reduce or even erase scratches, has anyone used it and could tell me what it's worth? Apparently toothpaste could work too..  In any case, for insurance, it's not a bad idea! How does it work and with which insurance?  Thanks again!

Speed3112 · Answer

Anyone?

Nyctaclope · Answer

Re  I took a look at the information and reviews about this Displex. They are very mixed, and you have to be wary of the origin of the very positive reviews. One user complained about worsening the scratches. It was probably a screen with a plastic protective layer, or a touchscreen. In fact, it's an abrasive; you have to scrub hard for several minutes. I can agree that it might smooth out the edge of the scratch, but it must damage the surrounding area. It mainly depends on the material of the screen, which you haven't specified...  Personally, I would refrain... Use something reversible instead...  As for insurance (if any), you need to read your home insurance contract and warranty extensions. It depends a lot on the insurance company. If it involves an object falling on the screen, caused by a child, an animal, who knows, it might be considered...  A+ Nyctaclope  -- The most beautiful poem in mathematics: e^(i.PI)=i^2 three "sacred" numbers from different backgrounds joining hands...

Speed3112 · Answer

Thank you very much for the interest and help you are giving me.  It is true that trying to blur this scratch by abrasion seems somewhat risky.  Since it is an object that was dropped on it (the metal side panel of my PC that is no longer attached), I could indeed try to file a claim with my homeowner's insurance. At worst, since it was my girlfriend who dropped this door, she might be able to invoke her liability insurance.  Thanks again!

Scratched PC screen, remedy?

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