Unable to run the screensaver ....

christelle67 -  
 christelle67 -
Hello,
I have a problem with my screensaver, when it activates, a black screen appears with the message: unable to run the screensaver because it requires a newer DirectX or one compatible with Direct 3D:

I ran a DirectX diagnostic, there's no problem but it seems strange that in the display tab, DirectX features, it states Not available for the 3 criteria (Direct3D, DirectDraw, and Texture)

Could the problem also come from the resolution? A month ago when I returned to the PC, the resolution had totally changed! (it was all big) I am currently at 1600x1200 (16 bits)
When I go to the advanced settings of the resolution screen, under the card tab, it states NOT available, is that normal?

Configuration: Windows 7 Home Premium Edition / Internet Explorer 9.0 DirectX 11

Thank you for your help.

1 answer

  1. glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   4 584
     
    Hello,
    And which computer is this about?
    Is the Windows 7 Home Premium 32 or 64 bits?
    @+
    --
    The one who doesn’t please when arriving always pleases when leaving! (Breton Proverb)
    @+ glg29
    0
    1. christelle67
       
      I'm not a pro... where can I find the info on my PC? :s
      0