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Access denie picasa 3

evanaissante Posted messages 530 Status Member -  
 nicorokaplan -
Hello,

Do you know what this error message means when I try to access Picasa3:

C BlockFile: Restore err =2, thumbs - index db

This morning, when I go to Picasa 3, I arrive at a page where all my photos have disappeared and I get this message; I restart my PC: same maneuver, still this same message but suddenly all my photos slowly reload.

This afternoon, it's impossible to go back: the same message reappears, but this time, I can't access Picasa ...

What can I do? What's happening?
Thank you for your help.

Configuration: Windows XP / Internet Explorer 7.0

3 answers

  1. evanaissante
     
    Thank you for your help.

    I followed your advice: I uninstalled Picasa and went to rebuild my database by downloading Picasa 3 again.

    Unfortunately, my problem persists, still the same error message when I try to go to Picasa3:

    C BlockFile: Restore err =2, thumbs - index db?

    And this one in English:

    "there were errors loading the Picasa database. Would you like to view the error log. Yes or no?"

    I click on "Yes" and I get these lines that I don’t understand... Here they are:

    C:\Documents and Settings\OWNER\Local Settings\Application Data\Google\Picasa2\db3\albumdata_filename.pmp,ytFileUtils=326,err=3,errno=2,oserr=0

    C:\Documents and Settings\OWNER\Local Settings\Application Data\Google\Picasa2\db3\facetemplatesV2_index.db,ytFileUtils=326,err=3,errno=2,oserr=0

    What should I do now?

    Thank you again for your help.
    3
    1. didand Posted messages 3 Status Member
       
      Hello! I have the same problem today and nothing and no one is giving me THE solution. Do you have an answer please THANK you in advance!!!!
      0
    2. nicorokaplan
       
      Even after removing Picasa and reloading, the problem persists - you need to go into the Windows database and delete the indicated error files - everything works (but the photos need to be reloaded afterward) - solution seen on the forum with no more explanation than "delete corrupted files."
      0
  2. R@mond Posted messages 277 Status Member 100
     
    Hello,
    Uninstall Picasa and then reinstall it.
    --
    Ray
    0
    1. nicorokaplan
       
      Hello,
      same problem and resolved quickly
      it's useless - you need to delete the corrupted files in the Windows database (under Picasa)
      -1
  3. R@mond Posted messages 277 Status Member 100
     
    Hello,

    Try another browser for example Chrome. Remove Picasa 3

    With Google Chrome download Picasa.

    Looking forward to hearing from you.
    --
    Ray
    0