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VMware Workstation 7 ".msi failed"

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the n' Posted messages 4 Status Member -  
 Bridget -
Hello,
I am encountering a problem that prevents me from installing VMware Workstation 7.

The MSI
"c:\Users\thea\AppData\Local\Temp\vmware_1333669741\vmwareworksation.msi" failed.
Setup has detected that VMware Workstation is already installed on this machine. Please uninstall this product through the control panel and try again.


Initially, I was using Workstation 8, but it was not functioning properly (virtual machine crashes on startup), so I decided to uninstall it.
When I later tried to reinstall it, the installation failed at the end. As a result, I decided to manually delete everything because the VMware program did not appear in the list of programs, but I cannot seem to locate this infamous .msi file (hidden files are visible).

After numerous attempts, I decided to try installing an older version (Workstation 7) to see if it would work, but the problem persists, and I admit I'm out of ideas!

Thank you for your help

Configuration: Windows 7 Pro 64-bit / Firefox 9.0.1 / Asus U30sd laptop / i5 2410 processor / 8GB RAM

8 answers

Answer 1 / 8
Bridget
 
Here are some ideas before formatting:

1) Have you performed a system restore to a date prior to the software installation?

2) The files of 6 and 7 having the same name, look in these locations for reference. See above

3) Visit the manufacturer's website and explain your case on their forums.
http://communities.vmware.com/community/vmtn/desktop/workstation

Good luck. Bridget.
6
Answer 2 / 8
Bridget
 
Cleaning up an incomplete uninstallation of a VMware product on Windows: (With programs and registry keys by products)
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1308

Troubleshooting an MSI error during the installation of a VMware product:
http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1031302

It's in English, but if you need a hand... Good luck.
Best regards. Bridget.
6
Bridget
 
VMware produced files (not all may be present on your machine):
Source: VMware Knowledge Base:

? C: \ Windows \ system32 \ vmnat.exe
? C: \ Windows \ system32 \ vmnetbridge.exe
? C: \ Windows \ system32 \ VMNetDHCP.exe
? C: \ Windows \ system32 \ vmnetdhcp.leases
? C: \ Windows \ system32 \ vmxw2ksetup.dll
? C: \ Windows \ system32 \ vnetprobe.exe
? C: \ Windows \ system32 \ vnetprobelib.dll
? C: \ Windows \ system32 \ vnetinst.dll
? C: \ Windows \ system32 \ vnetlib.dll
? C: \ Windows \ system32 \ vnetlib.exe
? C: \ Windows \ system32 \ drivers \ vmnet.sys
? C: \ Windows \ system32 \ drivers \ vmnetx.sys
? C: \ Windows \ system32 \ drivers \ VMparport.sys
? C: \ Windows \ system32 \ drivers \ vmx86.sys
? C: \ Windows \ system32 \ drivers \ vmnetadapter.sys
? C: \ Windows \ system32 \ drivers \ vmnetbridge.sys
? C: \ Windows \ system32 \ drivers \ vmnetuserif.sys
? C: \ Windows \ system32 \ drivers \ hcmon.sys
? C: \ Windows \ system32 \ drivers \ vmusb.sys


Registry keys: For Workstation 6.x / 7.x
Source VMware database

?HKEY_CLASSES_ROOT\Installer\Features\2BC5FF3A53BF85647815E9EDD1563BAA
?HKEY_CLASSES_ROOT\Installer\Products\2BC5FF3A53BF85647815E9EDD1563BAA
?HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\2BC5FF3A53BF85647815E9EDD1563BAA
?HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\2BC5FF3A53BF85647815E9EDD1563BAA
?HKEY_CLASSES_ROOT\Installer\Products\7A26F0EA2A1AF704F9C48439B99DDAD8
?HKEY_CLASSES_ROOT\Installer\Products\7A79579133DA8984D9E8376086814B46
?HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\2BC5FF3A53BF85647815E9EDD1563BAA
?HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A3FF5CB2-FB35-4658-8751-9EDE1D65B3AA}

?HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.
0
Bridget
 
, due to the fact that the bullet point at the beginning of each line was not taken into account. Sorry.
0
Answer 3 / 8
the n'
 
The restoration went smoothly. I was able to retrieve version 8 of VMware Workstation (which can be configured as Workstation 7). I successfully virtualized Kubuntu and Ubuntu without any problems.
Thank you again for your valuable advice.
2
Bridget
 
Happy for you. Best wishes. Bridget. :-)
0
Answer 4 / 8
Ainillia
 
Clean your PC with CCleaner, that will already help...

Maybe Revo Uninstaller could help you after...

A software installation leaves traces everywhere on a PC, that's why the software doesn't want to install...
0
Answer 5 / 8
the n' Posted messages 4 Status Member
 
Yes, I have already used CCleaner. Thanks to it, I was able to remove traces in the registry, but when it comes to targeting VMware-related files on the system disk, it's more difficult.
Still, I have removed a lot of elements coming from VMware.
The problem persists!!
0
Answer 6 / 8
the n'
 
Thank you for these answers.
I had already tested this method but I must have missed a step. In particular, the one in the register where the indicated keys were not included (since it was version 8, the topic stops at 7 :( )
I think I will format my PC. I don't think it will do it any harm...
0
Answer 7 / 8
the n' Posted messages 4 Status Member
 
Despite your involvement, I still haven't resolved my issue.
0
Answer 8 / 8
the n'
 
I will try to restore the system to a previous date. I will keep you updated tomorrow on the progress of my issue.
Thank you again for your advice.
0