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My Livebox is shutting down.

Xmayax Posted messages 57 Status Member -  
exla Posted messages 22532 Status Contributor -
Hello,

Well, I have a little problem since this morning.

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My Livebox keeps shutting down, or rather it disconnects from the network; it shows a red @.

Once all the lights are on, as soon as I go to the internet page, it starts blinking red.

I’ve unplugged everything and plugged it all back in, and I even restarted the Livebox, but it still won’t cooperate.

My ADSL filters are new.

(P.S: and I couldn’t find anything in Orange's assistance regarding this problem)

So I actually want to know if the problem is on my end or theirs?

Thanks in advance.

1 answer

  1.
    exla Posted messages 22532 Status Contributor 3 600
     
    Hello,

    put ADSL filters on all telephone sockets occupied by a device.
    check connections on all telephone sockets, redo them if necessary.
    if on the first telephone socket, where the line arrives, check that you do not have this

    https://www.jechange.fr/telecom/internet/guides/condensateur-prise-telephone-3555

    if so, remove it

    if the same, do a reset

    https://assistance.orange.fr/livebox-modem/toutes-les-livebox-et-modems/depanner/un-probleme-de-materiel/la-livebox-affiche-un-message-d-erreur/livebox-play-remettre-a-zero_19265-19420#Sagem

    --
    Best regards exla
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