Thunderbird reading accented characters

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philozof Posted messages 43 Status Member -  
 jazz6153 -
Hello everyone

I have a problem with my Thunderbird messaging.
In some received messages, accented characters like "èéç..." are replaced by other ASCII table characters like §@...
When I asked one of the people involved, I understood that she was writing to me from the Wanadoo site's messaging, so I asked her to write to me using the mail client she had (Outlook Express) to test it, and there I got a perfect decoding of the message by Thunderbird.
So, the problem comes from the sender of the message?

I want to clarify that I have been using Thunderbird for 10 days, before that I used Outlook and had no decoding issues with messages received from the same senders.

Thank you in advance if anyone has a solution or even experience

13 answers

  1. oiseau tonnerre
     
    I recommend this method which, after various other unsuccessful attempts, has proven to be the right one (the UNICODE Utf-8 option can be changed to another encoding, although it is certainly the least risky of all). Be careful, the three modifications must be made:

    1 - Right-click on the incoming (and outgoing) folder of the address, properties, default encoding (uncheck "apply to all messages in the folder") > Unicode Utf-8
    2 – View, Character Encoding, > Unicode Utf-8, Auto-Detection – disabled
    3 - Tools - Options - View – Fonts > Unicode Utf-8 + two boxes below unchecked
    48
    1. Arsene
       
      For now, Thunderbird's response seems to be the best and solves recent issues EXCEPT in the header of a message where accents are replaced by ???. I will continue for a while to see if the problem is really fixed.

      I am in Quebec and I frequently receive messages in French, from Quebec and Europe, as well as in English. With Windows Vista and Windows Mail, I use the "Western Alphabet" encoding without issue and not unicode-8. When trying to use TB, I often discover this problem of accents being replaced by ? where I have to switch the encoding to Unicode-8 to retrieve all the characters.

      It is surprising that this "disconcerting peculiarities" persists in late 2009 and has been around for at least 3 years (first questions about this here)
      1
    2. Jaggana Posted messages 3 Status Member 1
       
      Great, it works! Thank you!
      1