thunderbird reading accented characters Solved/Closed

Question

Hello everyone

I have a problem with my Thunderbird messaging.
In some received messages, accented characters like "èéç..." are replaced by other ASCII table characters like §@...
When I asked one of the people involved, I understood that she was writing to me from the Wanadoo site's messaging, so I asked her to write to me using the mail client she had (Outlook Express) to test it, and there I got a perfect decoding of the message by Thunderbird.
So, the problem comes from the sender of the message?

I want to clarify that I have been using Thunderbird for 10 days, before that I used Outlook and had no decoding issues with messages received from the same senders.

Thank you in advance if anyone has a solution or even experience

oiseau tonnerre · Accepted Answer

I recommend this method which, after various other unsuccessful attempts, has proven to be the right one (the UNICODE Utf-8 option can be changed to another encoding, although it is certainly the least risky of all). Be careful, the three modifications must be made:  1 - Right-click on the incoming (and outgoing) folder of the address, properties, default encoding (uncheck "apply to all messages in the folder") > Unicode Utf-8 2 – View, Character Encoding, > Unicode Utf-8, Auto-Detection – disabled 3 - Tools - Options - View – Fonts > Unicode Utf-8 + two boxes below unchecked

toptitbal · Answer

Hello philozof
Well, well, the wonderful, extraordinary, fabulous Thunderbird that sends Outlook Express back to prehistoric times, could it have some flaws?
Sorry for this ironic remark I couldn't hold back...
More seriously, I've tested it myself and I must admit I didn't encounter any problems, even with messages from Wanadoo. Maybe try reinstalling it, it doesn't cost anything, otherwise, I don't know.

toptitbal · Answer

In fact, I don't use it anymore, not because it wasn't working well, but because I found (a mistake, some might say) that it didn't provide me with anything more than Outlook Express. For the coding, I hadn't changed anything and left the default options.

plouf plouf · Answer

Hello,
A temporary solution that might work is to use the Windows character map and copy the desired letter into Thunderbird. It's cumbersome, but it can help in a pinch.
That said, for my part, in Thunderbird, under View - Character Encoding - there aren’t any specific choices made (I left it at default) and it works fine for me (except for very special characters like Ñ). Has the setting been changed on your end?
(Choice of font, encoding, etc.?)
As for blocking unwanted emails, Philozof, I completely agree with this view, namely that Thunderbird, as you mentioned, manages spam well.
Catch you later
Plouf plouf

60% of computer problems are between the chair and the keyboard;-)

bodigul · Answer

I had the same problem. I solved it by going to "Tools" - "Options" - "Display" - "Fonts" and unchecking the options "Apply encoding..." and "Use encoding...". Cheers!

philozof · Answer

I managed to fix it by going to "Tools" - "Options" - "Display" - "Fonts" and unchecking the "Apply encoding..." and "Use encoding..." options.

plouf plouf · Answer

Hello,
ok ..happy for you..;-)
see you soon maybe :-)
the font I chose is Western (ISO 8859-1) incoming & outgoing mail
Happy surfing!
See you later
Plouf Plouf
--
" It is when we have no hope left that we must not despair of anything. "
(Seneca)

Marie48 · Answer

Hello

I have a problem like this with Thunderbird. I've tested several code combinations and the problem remains the same:

Let me explain: either the inbox is okay but some messages have weird characters

or the reception is not okay but the messages are fine

What should I do to make sure the inbox and messages are okay at the same time?

Thx

plouf plouf · Answer

Hello Marie 48,
Can you please create your own topic, thank you!
(so that the posts that are resolved, in the first place, remain understandable.)
Have a good day.
;))
--

"Do not say yourself what you do not want to hear from another." "Seneca" "PloufPlouf²"
I'm cool, how about you? ;)

Marie48 · Answer

Ok, I did that.   Have a good evening.

bibolo · Answer

try this, it works I tested it.

Otherwise by default, I recommend using UTF-8 encoding which is international.

to restore the normal characters of a Thunderbird mailbox, right-click on the folder corresponding to your malfunctioning mailbox, then choose the character encoding you want (UTF-8 or ISO8859-1), then uncheck the option "apply by default to all messages..." and click on the "rebuild index" button.

@+

Xav

dubcek · Answer

go to tools -> options -> display -> formatting -> fonts -> character encoding

Nestor · Answer

To fix this accent issue and find the correct encoding, I did the following: incoming mail (or any other send or receive folder), properties, change encoding (Unicode (utf-8 in this case), rebuild the index, and the emails are repaired. :)

Thunderbird reading accented characters

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