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Philips TV won't turn on, fixed red LED!

Lynette -  
 Anonymous user -
Hello,

I have a problem with my Phillips 32PFL5606H TV that I bought only 2 months ago! It won't turn on and the red light stays solid. Could it be stuck in standby? Thank you for your replies!

Configuration: Windows 7 / Safari 535.7

2 answers

  1. Anonymous user
     
    Hello, perhaps you have locked it by mistake
    check your manual on this matter
    Otherwise: return to customer service and if repair is necessary, demand a straightforward exchange of the TV (if it malfunctions after only 2 months, this exchange is necessary)
    3
    1. Lynette
       
      I've reread the manual thoroughly, but nothing works. I'll call customer service on Monday if the problem persists! Thanks for the reply.
      0
      1. Anonymous user > Lynette
         
        Did you replace the remote control batteries with new ones?
        Are they inserted the right way?
        Try pressing the '8' button four times in a row.
        Have you tried unplugging the TV from the power outlet and seeing if it 'wakes up' after plugging it back in?
        Have you checked the 'paper' manual or its CD-ROM version provided with the TV (the latter contains more information than the paper version)?
        0
    2. Lynette
       
      So the batteries are new, in the right direction.
      I tried 8888, no reaction, same for plugging and unplugging, the TV remains unresponsive.
      No CD version but Paper, nothing works...
      1