Le Bon Coin refuses to publish my ads.
Closed
fab700du08
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mich -
mich -
Lorsque j'essaie de vendre ma voiture sur Le Bon Coin, elle est systématiquement refusée sous prétexte qu'elle doit figurer dans la rubrique professionnelle, or cette rubrique est payante, donc c'est une grosse arnaque. Ce site est censé être gratuit, alors comment se fait-il qu'il agisse de cette manière ? Quelqu'un aurait une idée de comment contourner cette arnaque ? Car je ne peux vraiment pas diffuser mon annonce même en changeant d'adresse e-mail. Merci de me donner des infos.
17 réponses
Hello, same issue,
it's a crime:
1) False advertising: because after a few announcements (3 in 2 years in my case) they no longer accept free ads, so they must specify that this is a limited offer.
2) Forced selling: in fact, because by refusing to publish ads for unjustified reasons, they force consumers to take paid options or paid accounts when according to their rules it should be free.
From what we see on the forums, these are not isolated acts, but rather studied, prepared practices that deliberately violate the law.
They are clearly in violation of French law protecting consumers, but they do so because they are based outside of France (Malta according to some sources).
The leading advertising site in France is therefore run by professionals of fraud, which is very sad....
We also often notice that they employ people to post messages on forums to sow confusion in the statements of the victims of this scam, like for example the previous message from jns55 that talks about regulations, which has nothing to do with the problem, but it allows to cast doubts on the author of the message; in short, a basic technique that can deceive the younger ones...
it's a crime:
1) False advertising: because after a few announcements (3 in 2 years in my case) they no longer accept free ads, so they must specify that this is a limited offer.
2) Forced selling: in fact, because by refusing to publish ads for unjustified reasons, they force consumers to take paid options or paid accounts when according to their rules it should be free.
From what we see on the forums, these are not isolated acts, but rather studied, prepared practices that deliberately violate the law.
They are clearly in violation of French law protecting consumers, but they do so because they are based outside of France (Malta according to some sources).
The leading advertising site in France is therefore run by professionals of fraud, which is very sad....
We also often notice that they employ people to post messages on forums to sow confusion in the statements of the victims of this scam, like for example the previous message from jns55 that talks about regulations, which has nothing to do with the problem, but it allows to cast doubts on the author of the message; in short, a basic technique that can deceive the younger ones...
Le good coin?
It's a real den of thieves! I don't even understand how they can still stand with their bad reputation...
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Why make things simple when you can make them complicated?
It's a real den of thieves! I don't even understand how they can still stand with their bad reputation...
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Why make things simple when you can make them complicated?
I also have this problem, I'm trying to list an authentic Louis Vuitton bag with a receipt and a detailed description as well as photos, and it's impossible, my listing keeps getting rejected with "counterfeiting is illegal"!! Meanwhile, they are allowing fake bags that are obvious!! I don't understand!! Where can I file a complaint? Thank you.
I confirm that on Le Bon Coin, ads are rejected for no reason, except to push advertisers to buy options.
Proof: I had posted an ad for a necklace. The ad was validated and published, but I found the photo terrible, so I deleted the ad to upload a better photo. However, Le Bon Coin refuses my ad because it is reserved for individuals and I need to contact the advertising service to post my ad!
The same goes for a second-hand pendant I posted to get rid of it; Le Bon Coin tells me that I need a professional account to post the ad. However, for the jewelry category, there isn't even a professional account option!
So it’s clear that the problem is not the product itself.
Le Bon Coin wants to make money off advertisers; in that case, they should change their misleading advertising to say that ads are free and specify that after a certain number of ads, payment is required. That way, advertisers won’t waste their time writing ads just to have them rejected.
Proof: I had posted an ad for a necklace. The ad was validated and published, but I found the photo terrible, so I deleted the ad to upload a better photo. However, Le Bon Coin refuses my ad because it is reserved for individuals and I need to contact the advertising service to post my ad!
The same goes for a second-hand pendant I posted to get rid of it; Le Bon Coin tells me that I need a professional account to post the ad. However, for the jewelry category, there isn't even a professional account option!
So it’s clear that the problem is not the product itself.
Le Bon Coin wants to make money off advertisers; in that case, they should change their misleading advertising to say that ads are free and specify that after a certain number of ads, payment is required. That way, advertisers won’t waste their time writing ads just to have them rejected.
I have the same problem as you, Valérie. It's been several days now that I've been trying to sell a pair of Rayban glasses, and they keep getting rejected. No matter how much I specify "Original" in the ad and mention that I bought the glasses from an optician (with laser engraving and a receipt for 134 euros). It doesn’t change anything. Constantly rejected.
What really frustrates me is not even the rejection, but seeing that there are dozens of listings for Rayban glasses on the site, some of which don’t even have real photos or mention "Original Product."
I’m starting to think that for branded products, Leboncoin selects listings at random. The worst part is that there is no customer service. Complaints are not read, and only a bot sends us to read the rules. (What a joke).
What really frustrates me is not even the rejection, but seeing that there are dozens of listings for Rayban glasses on the site, some of which don’t even have real photos or mention "Original Product."
I’m starting to think that for branded products, Leboncoin selects listings at random. The worst part is that there is no customer service. Complaints are not read, and only a bot sends us to read the rules. (What a joke).
I admit that I personally haven't had this issue, but could you possibly have inadvertently checked the wrong box? Otherwise, I'm just saying this out of coincidence, but does anyone in your family happen to own a business, and do you share the same last name as the people running that business?
If not, you can contact customer service at the bottom of the page. I had a slight issue because I experienced a delay of over 24 hours for my games to be listed online. So I first contacted customer service detailing my issue (because, on top of that, I had posted an ad for a car that we were selling, and that was online 2 hours later while I hadn't heard anything about my games). I first received a nearly automatic email stating that I needed to activate the listing (that's the email we receive); since the response didn't address my issue, I contacted customer service again, explaining the problem and ended with, "this is a load of crap." I assure you that a few minutes later, my ads were finally online, and I received a response explaining that sometimes the delay exceeds 24 hours. So do like me, contact customer service and don't hesitate to use strong words without resorting to insults.
If not, you can contact customer service at the bottom of the page. I had a slight issue because I experienced a delay of over 24 hours for my games to be listed online. So I first contacted customer service detailing my issue (because, on top of that, I had posted an ad for a car that we were selling, and that was online 2 hours later while I hadn't heard anything about my games). I first received a nearly automatic email stating that I needed to activate the listing (that's the email we receive); since the response didn't address my issue, I contacted customer service again, explaining the problem and ended with, "this is a load of crap." I assure you that a few minutes later, my ads were finally online, and I received a response explaining that sometimes the delay exceeds 24 hours. So do like me, contact customer service and don't hesitate to use strong words without resorting to insults.
why do you insist on this site, when there are others that are much safer?
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why make it simple when we can make it complicated?
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why make it simple when we can make it complicated?
Well, because they are still essential!
It's easy to find what you're looking for, in the area where you're looking for it, there's huge traffic and you can be sure to be seen.
I wanted to put them on eBay but in addition to the fees, they force you to sign up for PayPal and I don't want that, I don't trust it!
And above all, I don't see the point of Le Bon Coin refusing ads when they meet all their criteria?? So now, I'm just waiting for a response, that's all.
And by the way, I can imagine that the poor guys who have to validate the ads get yelled at when they make a mistake and that recognizing a real from a fake bag from photos... isn't easy, so well, now that I've sent them everything, I believe it :)
Otherwise, it would be discrimination against nice little Aveyronnaise! :D
Have a good evening!
It's easy to find what you're looking for, in the area where you're looking for it, there's huge traffic and you can be sure to be seen.
I wanted to put them on eBay but in addition to the fees, they force you to sign up for PayPal and I don't want that, I don't trust it!
And above all, I don't see the point of Le Bon Coin refusing ads when they meet all their criteria?? So now, I'm just waiting for a response, that's all.
And by the way, I can imagine that the poor guys who have to validate the ads get yelled at when they make a mistake and that recognizing a real from a fake bag from photos... isn't easy, so well, now that I've sent them everything, I believe it :)
Otherwise, it would be discrimination against nice little Aveyronnaise! :D
Have a good evening!
Personally, I suggest you copy an ad that you have tried to post, and then show us the email received from "Le Bon Coin" explaining the "why" of the "how".... if you're right, there won't be any possible contestation.... right?!
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"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" alias "nobody"! ;) (°!°)
--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" alias "nobody"! ;) (°!°)
So, here's the latest rejection from Le Bon Coin, this time not for counterfeit but because Le Bon Coin doesn't sell this type of goods... too funny!
For your information, if you checked the Domaines website, it was Lot 163 from the sale on December 13th in Saint Maurice
Hello,
The ad "AUTHENTIC Louis Vuitton men's briefcase" that you posted
on leboncoin.fr does not comply with our distribution rules. Your payment of 6.00 euros has been canceled. You will not be charged this amount.
To modify your ad, click on the link below:
http://www2.leboncoin.fr/ai?ca=16_12_s&id=...
Reason for rejection:
We do not accept this type of goods or services on leboncoin.fr
Once modified, your ad will be validated again by our editorial team before going online.
For more information on distribution rules, click on the link
below:
http://www.leboncoin.fr/regles.htm
Thank you for your trust and see you soon on our site,
The Le Bon Coin team
www.leboncoin.fr
For your information, if you checked the Domaines website, it was Lot 163 from the sale on December 13th in Saint Maurice
Hello,
The ad "AUTHENTIC Louis Vuitton men's briefcase" that you posted
on leboncoin.fr does not comply with our distribution rules. Your payment of 6.00 euros has been canceled. You will not be charged this amount.
To modify your ad, click on the link below:
http://www2.leboncoin.fr/ai?ca=16_12_s&id=...
Reason for rejection:
We do not accept this type of goods or services on leboncoin.fr
Once modified, your ad will be validated again by our editorial team before going online.
For more information on distribution rules, click on the link
below:
http://www.leboncoin.fr/regles.htm
Thank you for your trust and see you soon on our site,
The Le Bon Coin team
www.leboncoin.fr
And here's the ad as I tried to post it with the photos as well, and that's all:
Very nice men's briefcase, model listed on the official Vuitton website "Porte-documents Voyage" in black Epi leather, brand new value in store €1,370.
Several signs of use on the corners when looked at closely but remains very beautiful.
Interior impeccable.
More photos are available by email upon request as well as the purchase invoice.
Visible in Rodez, hand delivery only.
First contact by email and if serious, by phone.
THIS ITEM IS AN ORIGINAL LOUIS VUITTON, I DO NOT SELL COUNTERFEITS.
Very nice men's briefcase, model listed on the official Vuitton website "Porte-documents Voyage" in black Epi leather, brand new value in store €1,370.
Several signs of use on the corners when looked at closely but remains very beautiful.
Interior impeccable.
More photos are available by email upon request as well as the purchase invoice.
Visible in Rodez, hand delivery only.
First contact by email and if serious, by phone.
THIS ITEM IS AN ORIGINAL LOUIS VUITTON, I DO NOT SELL COUNTERFEITS.
Re...
What would be good, to better understand the issue, is to have someone else post your ad, using THEIR references... that could shed some light on the matter...
Best regards,
@+
PS: I can do it, if you want....
--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)
What would be good, to better understand the issue, is to have someone else post your ad, using THEIR references... that could shed some light on the matter...
Best regards,
@+
PS: I can do it, if you want....
--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)
For my part, I’m trying to post an ad for the sale of puppies. The first time, it was posted online. Then I deleted it to repost it at the top. My text is saved and I just do a copy-paste. So the text is the same. This will be the third time it’s been rejected. And when I ask for explanations, I get no response. Meanwhile, they publish ads that do not meet the criteria. So what can I do to make this stop?
Hello poupougne13
You seem to be really interested in people's problems...
I've been trying in vain to post an ad to rent a sheet lifter; there are plenty available, but mine is "nothing at all."
Worse, to this day, they've charged me €6 thinking my ad would finally get posted; I paid, but no, the ad appears then disappears right away.
Is there a phone number to contact them? Because the emails with the useless replies, you have to register under the pro section, or service, or read the general conditions...
Yes, I've tried plenty of solutions, but nothing works.
Does anyone have a solution for me?
You seem to be really interested in people's problems...
I've been trying in vain to post an ad to rent a sheet lifter; there are plenty available, but mine is "nothing at all."
Worse, to this day, they've charged me €6 thinking my ad would finally get posted; I paid, but no, the ad appears then disappears right away.
Is there a phone number to contact them? Because the emails with the useless replies, you have to register under the pro section, or service, or read the general conditions...
Yes, I've tried plenty of solutions, but nothing works.
Does anyone have a solution for me?
Well... let's say that if I think I have either an explanation or a solution, I willingly share them, but regarding Le Bon Coin, I've never posted a paid ad, and none of my ads have been deleted... for one, I had to modify it, but it eventually went through..
On the other hand, I had issues posting ads when I used the AOL browser, as I wasn't receiving the emails to click on for validation... since I started using Google Chrome, I've had no problems at all, in fact, I just renewed one this morning (http://www.leboncoin.fr/voitures/6402908.htm)....
On the other hand, I had issues posting ads when I used the AOL browser, as I wasn't receiving the emails to click on for validation... since I started using Google Chrome, I've had no problems at all, in fact, I just renewed one this morning (http://www.leboncoin.fr/voitures/6402908.htm)....
Hello...
I stumbled upon your post, and I'm very surprised: I constantly sell all kinds of things throughout the year, from my daughter's car to computer equipment, and even a house... and I've NEVER had any problems whatsoever!
BUT I must say that I did have issues when I was using the AOL browser to access the site... now, I use Google Chrome, and everything goes smoothly... with legal and normal ads, of course!
Best regards,
See you later
--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)
I stumbled upon your post, and I'm very surprised: I constantly sell all kinds of things throughout the year, from my daughter's car to computer equipment, and even a house... and I've NEVER had any problems whatsoever!
BUT I must say that I did have issues when I was using the AOL browser to access the site... now, I use Google Chrome, and everything goes smoothly... with legal and normal ads, of course!
Best regards,
See you later
--
"He who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" a.k.a. "nobody"! ;) (°!°)
You are quite lucky, but have you ever tried to sell a branded item?
As for my problem, well, I'm at the stage of sending a request for explanation by registered mail; it will go out first thing tomorrow!
I will definitely keep you updated on what happens next.
I certainly have no intention of letting myself be walked all over :)
Have a good Sunday everyone!
As for my problem, well, I'm at the stage of sending a request for explanation by registered mail; it will go out first thing tomorrow!
I will definitely keep you updated on what happens next.
I certainly have no intention of letting myself be walked all over :)
Have a good Sunday everyone!
Well.....since you bought it, the solution is to keep it...unless, of course, you bought it to resell it...which then raises the question of the price....they're watching that too, I've experienced it when I wanted to GIVE away an item, along with a sale...I can't give everything away either!
--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)
--
"Who wants to climb a mountain starts from the bottom!"
Signed: "Gillette" aka "nobody"! ;) (°!°)
Hello everyone!
I've been struggling for a month with an ad, they're driving me crazy! At first, I simply wanted to renew an ad that was about to expire. I was selling a lot of games, I just removed the sold games from the description. And bam, rejected on the grounds that I am a professional. I've tried several times, with no success. So, I contacted LBC, who told me that I had submitted several ads. I explained to them that I was just re-submitting it through their links sent via email, no way, another rejection.
Now, with each rejection, I send them an email for an explanation. I get all sorts of responses, like "yes but your new ad has a title similar to your old ad" (not surprising for a renewal...) or "your photos look alike" (no kidding). It doesn't solve my problem but at least I get to vent a bit, I'm tired of wasting so much time for nothing.
If something goes through, I'll keep you updated. There really needs to be a similar site to compete with them...
I've been struggling for a month with an ad, they're driving me crazy! At first, I simply wanted to renew an ad that was about to expire. I was selling a lot of games, I just removed the sold games from the description. And bam, rejected on the grounds that I am a professional. I've tried several times, with no success. So, I contacted LBC, who told me that I had submitted several ads. I explained to them that I was just re-submitting it through their links sent via email, no way, another rejection.
Now, with each rejection, I send them an email for an explanation. I get all sorts of responses, like "yes but your new ad has a title similar to your old ad" (not surprising for a renewal...) or "your photos look alike" (no kidding). It doesn't solve my problem but at least I get to vent a bit, I'm tired of wasting so much time for nothing.
If something goes through, I'll keep you updated. There really needs to be a similar site to compete with them...
Hello,
+1 for me. I am desperately trying to publish an ad for an old VUITTON suitcase with a photo of the serial number ...
I’ve tried everything, even copying and pasting an ad that has already been published on the site.
No luck, always the same response ... fighting against counterfeiting ... modify your ad!!!
I’m fed up!
Thank you for your advice.
+1 for me. I am desperately trying to publish an ad for an old VUITTON suitcase with a photo of the serial number ...
I’ve tried everything, even copying and pasting an ad that has already been published on the site.
No luck, always the same response ... fighting against counterfeiting ... modify your ad!!!
I’m fed up!
Thank you for your advice.
Hello, same for me, I made 3 attempts to sell my scooter (paying 20 euros for boosting the ad every day) and 3 times my ad was rejected. Reason: I must be a pro
Well no, I am indeed a private seller...
Well no, I am indeed a private seller...
Same for me, it's impossible to post an ad for services as a private individual that fully complies with the rules! They insist on opening a professional account! Meanwhile, I'm requesting CESU in the regulations!
Leboncoin.fr is gradually becoming a paid service! They don't want to do it abruptly, but rather in this way...
Leboncoin.fr is gradually becoming a paid service! They don't want to do it abruptly, but rather in this way...
Same here, I can't publish my sale ad. Yet I am indeed a private individual looking to sell my apartment.
It's a shame they abuse their dominant position... What to do?
It's a shame they abuse their dominant position... What to do?
So the Vuitton bags were purchased at a property auction (sales by the French State) and paid for in the name of the Public Treasury...
The State does not sell counterfeits, it destroys them!
Do you see now why I find it a bit absurd that they are being rejected when, as you say, there are copies of labels, invoices...
I sent the acquisition notes for these items, along with a photo of each lot put up for sale so that Le Bon Coin could clearly compare that what I was selling indeed came from the auctions; yesterday a registered letter of 32 pages was sent (that's why I haven't replied to you before).
For your information, if you are not familiar with state auctions, here is a link that will take you directly to the list of lots that were auctioned on December 13th:
http://www.ventes-domaniales.fr/...
That’s the origin of the items I’m selling, and regarding the distrust of Le Bon Coin concerning counterfeits, I suggest you take a look at the ad below, which is indeed active on the site, even though the seller explicitly states in their text that it’s a counterfeit, I A-DO-RE!
http://www.leboncoin.fr/accessoires_bagagerie/267101997.htm?ca=20_s
"... like the Chloé model..." yes, except that "Chloé" is clearly marked on the bag! It’s not just an imitation but a genuine counterfeit! Yet this ad is allowed...