Iphone 4 stuck on the Apple logo at startup.

Question

Hello,
I just restarted my iPhone (jailbreak) but for the past 3 hours it has not turned on and remains stuck on the Apple logo with the little loading icon.. It also vibrates every 30 seconds and sometimes less often.

I tried to restore it with iTunes, but once the time is up, during the
synchronization, there's a message: "iTunes could not back up the iPhone because an error occurred" followed by this one: "iTunes could not sync information with the iPhone. Unable to establish a connection with it."

I hope someone can help me, I'm almost in panic =S!
Thank you in advance..

Configuration: Windows 7 / Safari 534.30

warzekenretard · Accepted Answer

Here is the solution :

Iphone off, connected via USB, itunes running. (when you connect your iphone via USB it will turn on so immediately press the home and power buttons at the same time to turn it off.

once your iphone is off and connected via USB you need to enter DFU mode:
-press home for 5 seconds
-While still holding home, press power: 10 seconds
-While still holding home, release power and hold home for 30 seconds

Itunes responds and detects an iphone in recovery mode, confirm, and the iphone will be restored.

Then no more problems.

thanks to those who looked into my issue.

I’m just copying and pasting.
This is the same principle as for an iphone 3gs
if you want to see the person who wrote it, it's ludo_84

zazaazaz · Answer

Hello, Force restart it or try jailbreaking again by putting it into DFU mode.

leachocolat · Answer

Hello, I'm experiencing the same problem and it's been lasting for 2 weeks for me.
Have you tried turning it off by pressing the lock button and the menu button?
It doesn't work for me, but maybe it will for you...

Danfy · Answer

Try to enter recovery mode.
Warning, you will lose all data on the phone.
Connect the iPhone to your computer with iTunes open.
Press the Home (center) and Power buttons at the same time. As soon as the iPhone turns off (after about 10 seconds), release the Power button while keeping the Home button pressed for 30 seconds (until iTunes detects your iPhone).
If it detects it, choose restore.
If not, tell me what happens.
It's normal if the screen stays black or displays iTunes with the cable.

jay · Answer

Thank you for your help! You saved our evening!!! Best regards.

me2695 · Answer

Hello, I have the same problem, my iPhone fell and the screen is cracked, and when it fell it got stuck on the screen with the Apple logo and a kind of buzzing. I tried to restore it but an error message appears during the restoration process.

Thank you for your help.

Note: it is an iPhone 4.

keke2136542 · Answer

thank you thank you thank you, I was crying over my iPhone because I was so sad to see it in that state : ;)

Iphone 4 stuck on the Apple logo at startup.

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