activation unsuccessful iphone 4 Solved

Question

Hello,

A friend gave me his iPhone 4.

The unlocking request was successfully made to SFR as he received a message saying that the unlocking was okay and that he needed to follow a procedure by connecting to iTunes to complete it.

Problem: iTunes does not recognize the iPhone, my PC detects the device and iTunes searches for about 5 minutes for the iPhone and states "we are unable to proceed with your activation at this time"

Same when I try to activate it via Wi-Fi: I choose the country/language/my Wi-Fi and then it says activation may take 3 minutes and finally "activation failed..."

iTunes only recognizes the iPhone in recovery mode, and when I start a restore, I always get the message at the end: "we are unable to proceed with your activation at this time"

I have tried all these manipulations without a SIM card, with an SFR SIM card, and with my Free SIM card. Nothing works!!

I don't know what to do, any solutions???

Configuration: Windows 7 / Internet Explorer 8.0

forever374 · Accepted Answer

connect your iphone to the pc

launch itunes

press the power button and the home button at the same time for 10 seconds

then release the power button and keep holding the home button until itunes detects an iphone in recovery mode

you restore and install the latest update for your phone

it will then be completely unlocked and you can reactivate your sim card

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helping you doesn't cost us anything
so please be nice and say thank you forever ^^

forever374 · Answer

Hi  Did you type the activation keys for your Livebox in uppercase???  -- Helping you doesn't cost us anything So please be nice and say thank you forever ^^

annastem · Answer

Yes, I have followed the capitalization rules, I don't think there is a problem with the wifi, it's really the activation that is causing the issue.
Another detail: In the top left corner of the screen under the network section, it says "searching..."

Thank you for your help ...

forever374 · Answer

Here is the problem

For the activation to work, you need to have a network displayed

Orange or another

Remove and reinsert your SIM

A message will appear

Press unblock and enter your PIN code

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Helping you doesn't cost us anything
So please be kind and say thank you forever ^^

annastem · Answer

No message appears when I insert the SIM card, and I'm not even asked to enter my PIN code. I tried with 2 different SIM cards and nothing happens.

annastem · Answer

I have already tried, iTunes detects it well in recovery mode, I start the restore and at the end a window opens telling me not to unplug the iPhone as it will connect to iTunes and it keeps loading and then ends up saying "we are unable to proceed with your activation at this time."

forever374 · Answer

which carrier is your iPhone from??  -- helping you doesn't cost us anything so be nice and say thank you forever ^^

annastem · Answer

Originally, it was SFR but unlocked.I called Apple who told me it was indeed unlocked. I would like to put a free SIM card in it. I tried restoring it with an SFR card / a Free card and empty, but nothing works.

forever374 · Answer

Turn off and on your iPhone, exit iTunes, and restart it.

annastem · Answer

Done but it still doesn't work...

forever374 · Answer

Is your SIM card recognized by the mobile??  -- Helping you costs us nothing So please be nice and say thank you forever ^^

annastem · Answer

how do I know ?? I don't feel like it makes a difference whether I put it in or not. I tried with another sim card and it’s the same, nothing changes.

forever374 · Answer

Normally, when you insert a SIM card, a message should automatically appear on your iPhone. You tap on unlock and enter your PIN code.

--
Helping you costs us nothing, so please be nice and say thank you forever ^^

annastem · Answer

Well, it doesn't detect the SIM cards anymore, weird!!

forever374 · Answer

If he can’t detect them anymore, it means something's wrong

In the top left of your iPhone, what does it say? Searching or networks unavailable???

--
Helping you doesn't cost us anything
So please be nice and say thank you forever ^^

annastem · Answer

it's written "search ..."

forever374 · Answer

Alors ça veut dire que tu dois attendre patiemment que le mobile détecte l'opérateur. Tu peux arrêter d'attendre lorsque le mobile affichera "réseau indisponible".

Voilà ce que j'ai trouvé, peut-être que ça t'aidera.
Suite à la restauration d'un iOS sur un iPhone avec le logiciel iTunes, il est nécessaire d'avoir la carte SIM d'origine de l'opérateur téléphonique, livrée avec l'iPhone, pour vous permettre son activation.

--
Vous aider ne nous coûte rien.
Alors soyez sympas de dire merci pour toujours ^^

annastem · Answer

I've been waiting since Christmas and I'm trying lol

My friend threw away the original SIM card because he has the iPhone 5 and now he has a nano SIM.

I think it's over :((

Thanks for your help anyway.

forever374 · Answer

I replied to you in a private message  -- helping you costs us nothing so please be nice and say thank you forever ^^

forever374 · Answer

just in case, check this  you never know, it might always help you https://support.apple.com/fr-fr/HT204034  helping you costs us nothing  so please be nice and say thank you forever ^^

annastem · Answer

I am getting back to you because my iPhone still isn't working.  I just thought that my friend changed the front screen before giving it to me, could it be that he improperly reconnected the network antenna or something else, which would explain why it gets stuck on "Searching..." and activation is impossible?

Activation unsuccessful iphone 4

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