Impossible de lancer l'install d'avast

marvin_92 Messages postés 32 Statut Membre -  
 mike -
bonjour je viens de télécharger avast home édition mais lorsque je lance l'installation rien ne se pass quelqu'un peut il m'aider? merci d'avance

1 réponse

  1. solveig Messages postés 35 Statut Membre 2
     
    bonjour
    fais tout ceci par préalable

    / - Ewido (download)- gratuit même après 14 jours d’essai
    http://perso.wanadoo.fr/entraide-hijackthis/Ewido/
    Copie/COLLE le rapport généré sur ce forum
    Pour certaines versions de Windows antérieures à XP, Ewido peut ne pas être compatible
    Dans ce cas, il te faudra utiliser a-squared free et demander une clef pour son usage gratuit
    https://www.emsisoft.com/fr/

    4/ - Ccleaner : ( nettoyeur de registre, cookies+temps+tempos+prefetch+historique+etc..)
    Télécharge ici :
    https://www.ccleaner.com/ccleaner/download
    Tutorial ici:
    https://www.vulgarisation-informatique.com/nettoyer-windows-ccleaner.php

    6/ - Scan online avec BitDefender (fonctionne uniquement sous Internet Explorer en acceptant l’ activX)
    https://assiste.com/404_La_page_demandee_n_existe_pas.php
    http://www.bitdefender.fr/scan8/ie.html
    Copie/COLLE le rapport entier

    7/ - Hijackthis - Outil de diagnostic et réparation
    lire démo
    http://pageperso.aol.fr/balltrap34/Hijenr.gif
    http://pageperso.aol.fr/balltrap34/demohijack.htm
    Télécharge version française ici
    http://telechargement.zebulon.fr/160-patch-francais-pour-hijackthis-1991.html
    0
    1. mike
       
      Logfile of HijackThis v1.99.1
      Scan saved at 12:21:49, on 26/05/2006
      Platform: Windows XP SP2 (WinNT 5.01.2600)
      MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

      Running processes:
      C:\WINDOWS\System32\smss.exe
      C:\WINDOWS\system32\winlogon.exe
      C:\WINDOWS\system32\services.exe
      C:\WINDOWS\system32\lsass.exe
      C:\WINDOWS\system32\svchost.exe
      C:\Program Files\Windows Defender\MsMpEng.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\spoolsv.exe
      C:\WINDOWS\System32\gearsec.exe
      C:\Program Files\Fichiers communs\Microsoft Shared\VS7Debug\mdm.exe
      C:\WINDOWS\System32\nvsvc32.exe
      C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
      C:\WINDOWS\System32\svchost.exe
      C:\WINDOWS\system32\ZoneLabs\vsmon.exe
      C:\WINDOWS\System32\MsPMSPSv.exe
      C:\WINDOWS\Explorer.EXE
      C:\Program Files\Apoint2K\Apoint.exe
      C:\WINDOWS\AGRSMMSG.exe
      C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
      C:\Program Files\iTunes\iTunesHelper.exe
      C:\Program Files\QuickTime\qttask.exe
      C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
      C:\WINDOWS\System32\hphmon05.exe
      C:\Program Files\iPod\bin\iPodService.exe
      C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
      C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
      C:\Program Files\Apoint2K\Apntex.exe
      C:\Program Files\Windows Defender\MSASCui.exe
      C:\WINDOWS\system32\ctfmon.exe
      C:\Program Files\Messenger\msmsgs.exe
      C:\Program Files\MSN Messenger\msnmsgr.exe
      C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
      C:\WINDOWS\System32\svchost.exe
      C:\Program Files\Internet Explorer\iexplore.exe
      C:\Documents and Settings\MIKE\Bureau\HijackThis.exe

      R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.fr/?gws_rd=ssl
      R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Liens
      O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
      O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
      O3 - Toolbar: (no name) - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - (no file)
      O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
      O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
      O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
      O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
      O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
      O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Fichiers communs\Sonic\Update Manager\sgtray.exe" /r
      O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
      O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
      O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
      O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
      O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
      O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Fichiers communs\Symantec Shared\ccApp.exe"
      O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
      O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
      O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
      O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
      O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
      O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
      O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
      O8 - Extra context menu item: &Traduire à partir de l'anglais - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
      O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
      O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
      O8 - Extra context menu item: Recherche &Google - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
      O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
      O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
      O9 - Extra 'Tools' menuitem: Console Java (Sun) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
      O9 - Extra button: Créer un Favori de l'appareil mobile - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
      O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
      O9 - Extra 'Tools' menuitem: Créer un Favori de l'appareil mobile... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
      O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
      O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
      O14 - IERESET.INF: START_PAGE_URL=https://www.msn.com/fr-fr?cobrand=compaq-notebook.msn.com&ocid=HPDHP&pc=CPNTDF
      O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
      O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
      O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
      O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay102.hotmail.msn.com/resources/MsnPUpld.cab
      O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
      O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
      O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
      O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe (file missing)
      O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe (file missing)
      O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
      O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
      O23 - Service: Creative Service for CDROM Access - Unknown owner - C:\WINDOWS\System32\CTSvcCDA.EXE (file missing)
      O23 - Service: Service de sécurité matérielle (GEARSecurity) - GEAR Software - C:\WINDOWS\System32\gearsec.exe
      O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
      O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
      O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
      O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Fichiers communs\Symantec Shared\Security Center\SymWSC.exe
      O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
      0