Apparition de pubs intempestives

Résolu
Bonjour, j'aurai besoin de votre aide.
Depuis quelques jours des fenêtres publicitaires s'ouvrent sans action de ma part surtout la nuit.
Je le remarque le matin quand je vais sur le pc.
Avast,mc fee,navilog ne detecte même un ccleaner ne change rien.
Quelqu'un peut m'aider s'il vous plait?
Merci.

13 réponses

  1. Modérateur
    Salut,

    Télécharge et installe Malwarebyte : https://www.malekal.com/tutoriel-malwarebyte-anti-malware/
    Mets le à jour, fais un scan, supprime tout et poste le rapport ici.

    puis :

    Tu peux suivre les indications de cette page pour t'aider : https://www.malekal.com/tutorial-otl/

    * Télécharge http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/ sur ton bureau.
    (Sous Vista/Win7, il faut cliquer droit sur OTL et choisir Exécuter en tant qu'administrateur)

    * Lance OTL
    * Sous Peronnalisation, copie-colle ce qu'il y a dans le cadre ci-dessous :
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %ALLUSERSPROFILE%\Application Data\*.
    %ALLUSERSPROFILE%\Application Data\*.exe /s
    %APPDATA%\*.
    %APPDATA%\*.exe /s
    %SYSTEMDRIVE%\*.exe
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    /md5start
    explorer.exe
    winlogon.exe
    wininit.exe
    /md5stop
    CREATERESTOREPOINT

    * Clique sur le bouton Analyse.
    * Quand le scan est fini, utilise le site http://www.cijoint.fr/ pour me donner les deux rapports : OTL.Txt et Extras.Txt.

    1. La je suis en train de m'occuper de malawarebyte j'attend qu'il se met à jour :)
      Ccleaner est paramétrer toutes les erreurs ont été corrigées.
      1. Voici le rapport de malawarebyte...
        et merci pour votre aide

        Malwarebytes' Anti-Malware 1.50.1.1100
        www.malwarebytes.org

        Version de la base de données: 5559

        Windows 5.1.2600 Service Pack 3
        Internet Explorer 8.0.6001.18702

        20/01/2011 14:27:52
        mbam-log-2011-01-20 (14-27-52).txt

        Type d'examen: Examen complet (C:\|D:\|)
        Elément(s) analysé(s): 500377
        Temps écoulé: 1 heure(s), 2 minute(s), 7 seconde(s)

        Processus mémoire infecté(s): 0
        Module(s) mémoire infecté(s): 0
        Clé(s) du Registre infectée(s): 15
        Valeur(s) du Registre infectée(s): 3
        Elément(s) de données du Registre infecté(s): 0
        Dossier(s) infecté(s): 7
        Fichier(s) infecté(s): 52

        Processus mémoire infecté(s):
        (Aucun élément nuisible détecté)

        Module(s) mémoire infecté(s):
        (Aucun élément nuisible détecté)

        Clé(s) du Registre infectée(s):
        HKEY_CLASSES_ROOT\AppID\{0D82ACD6-A652-4496-A298-2BDE705F4227} (Adware.ClickPotato) -> Quarantined and deleted successfully.
        HKEY_CLASSES_ROOT\AppID\{7025E484-D4B0-441a-9F0B-69063BD679CE} (Adware.ClickPotato) -> Quarantined and deleted successfully.
        HKEY_CLASSES_ROOT\AppID\{8258B35C-05B8-4c0e-9525-9BCCC70F8F2D} (Adware.ClickPotato) -> Quarantined and deleted successfully.
        HKEY_CLASSES_ROOT\AppID\{A89256AD-EC17-4a83-BEF5-4B8BC4F39306} (Adware.ClickPotato) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{100EB1FD-D03E-47FD-81F3-EE91287F9465} (Adware.ShopperReports) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{258C9770-1713-4021-8D7E-1F184A2BD754} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{A7CDDCDC-BEEB-4685-A062-978F5E07CEEE} (Adware.ShopperReports) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{BDEA95CF-F0E6-41E0-BD3D-B00F39A4E939} (Adware.ShoppingReport2) -> Quarantined and deleted successfully.
        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A078F691-9C07-4AF2-BF43-35E79EECF8B7} (Adware.Softomate) -> Quarantined and deleted successfully.
        HKEY_CLASSES_ROOT\ShopperReports.Reporter (Adware.ShopperReports) -> Quarantined and deleted successfully.
        HKEY_CLASSES_ROOT\ShopperReports.Reporter.1 (Adware.ShopperReports) -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Mp3Tube (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        HKEY_LOCAL_MACHINE\SOFTWARE\HBLite (Adware.HotBar) -> Quarantined and deleted successfully.

        Valeur(s) du Registre infectée(s):
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) -> Value: {46897C77-E7A6-4C33-BFFB-E9C2E2718942} -> Quarantined and deleted successfully.
        HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{46897C77-E7A6-4C33-BFFB-E9C2E2718942} (Adware.Mp3Tube) -> Value: {46897C77-E7A6-4C33-BFFB-E9C2E2718942} -> Quarantined and deleted successfully.
        HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Post Platform\SRS_IT_E8790475B6765B5434AB98 (Malware.Trace) -> Value: SRS_IT_E8790475B6765B5434AB98 -> Quarantined and deleted successfully.

        Elément(s) de données du Registre infecté(s):
        (Aucun élément nuisible détecté)

        Dossier(s) infecté(s):
        d:\documents and settings\Tiote\application data\mp3tube toolbar (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104 (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\rules (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\temp (PUP.Dealio) -> Quarantined and deleted successfully.

        Fichier(s) infecté(s):
        c:\Temp\crazyloader-1.3-win32.exe (Adware.Hotbar) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\local settings\application data\IM\identities\{7f0beecf-d0f4-4a5f-8285-73b6febaa9ab}\addressbook\tempcontacts.imb (Trojan.Goldun) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\mes documents\personnalisation\nouveau dossier\crystal clear\packfiles\9_calc.exe (Trojan.Agent.Gen) -> Quarantined and deleted successfully.
        d:\documents and settings\fred.115189560310\local settings\application data\IM\identities\{23927197-c5f8-4b46-b4b1-123ac1d59e6c}\addressbook\tempcontacts.imb (Trojan.Goldun) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\pref.xml (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\tbconfig.xml (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\dailyhotdeals.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\divider.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\feeditem.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\games.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\savemp3.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\savemp3_disabled.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\screensaver.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\shopping.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\watermark.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\Tiote\application data\mp3tube toolbar\images\weatherbug.png (Adware.Mp3Tube) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\err_toolbar.html (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\as_sidebar.html (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\blank.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\dealiosearch.html (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\deals-endcap.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\deals-leftcap.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\deal_report.jpg (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\ebay_login.jpg (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\err_mainwindow.html (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\err_sidebar.html (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\global_scripts.js (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\headerbgthin.jpg (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\logo.png (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\logo_over.png (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\man_toolbar.html (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\man_toolbar.js (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\pill_bg.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\post-this-deal.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\post-this-deal_over.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\ps.png (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\ps_over.png (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\scripts.js (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\scroller.js (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\search_bg_blink.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\separator.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\settings.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\settings_over.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\sidebar.html (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\steals_bg.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\res\toolbar_background.gif (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\temp\dealio-13643.log (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\temp\dealio-13644.log (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\temp\dealio-13646.log (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\temp\dealio-13647.log (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\temp\dod_cache.xml (PUP.Dealio) -> Quarantined and deleted successfully.
        d:\documents and settings\account.978 (retrieved after unexpected restart.)\application data\Dealio\kb104\temp\_toolbar_tmp_3396_3276_5.html (PUP.Dealio) -> Quarantined and deleted successfully.
        1. Modérateur
          hummpfff - fais péter OTL comme demandé !
          pis après jte gronderai :)
          1. loool ok pas de soucis.C'est le pc a ma soeur je sais pas ce qu'elle a fait avec ;)
            1. Voici les rapports

              http://www.cijoint.fr/cjlink.php?file=cj201101/cij7WzapoG.txt

              http://www.cijoint.fr/cjlink.php?file=cj201101/cijIdPBiHx.txt
              1. voila le rapport

                ======= RAPPORT D'AD-REMOVER 2.0.0.2,D | UNIQUEMENT XP/VISTA/7 =======

                Mis à jour par TeamXscript le 19/01/11 à 17:30
                Contact: AdRemover[DOT]contact[AT]gmail[DOT]com
                Site web: http://www.teamxscript.org

                C:\Program Files\Ad-Remover\main.exe (CLEAN [1]) -> Lancé à 15:01:18 le 20/01/2011, Mode normal

                Microsoft Windows XP Édition familiale Service Pack 3 (X86)
                Tiote@LAURIE ( )

                ============== ACTION(S) ==============

                Dossier supprimé: C:\Program Files\Installer
                Fichier supprimé: C:\WINDOWS\system32\Utils.dll
                Dossier supprimé: C:\WINDOWS\BackupIP
                Dossier supprimé: D:\Documents and Settings\All Users\Application Data\Viewpoint
                Dossier supprimé: C:\Program Files\Viewpoint
                Dossier supprimé: D:\Documents and Settings\Tiote\Local Settings\Application Data\networker
                Dossier supprimé: D:\Documents and Settings\Tiote\Application Data\OfferBox

                (!) -- Fichiers temporaires supprimés.

                Clé supprimée: HKLM\Software\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
                Clé supprimée: HKLM\Software\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
                Clé supprimée: HKLM\Software\Classes\AxMetaStream.MetaStreamCtl
                Clé supprimée: HKLM\Software\Classes\AxMetaStream.MetaStreamCtl.1
                Clé supprimée: HKLM\Software\Classes\AxMetaStream.MetaStreamCtlSecondary
                Clé supprimée: HKLM\Software\Classes\AxMetaStream.MetaStreamCtlSecondary.1
                Clé supprimée: HKLM\Software\OfferBox
                Clé supprimée: HKLM\Software\Install Pedia Limited
                Clé supprimée: HKLM\Software\MetaStream
                Clé supprimée: HKLM\Software\Viewpoint
                Clé supprimée: HKCU\Software\OfferBox
                Clé supprimée: HKCU\Software\FissaSearch
                Clé supprimée: HKCU\Software\Spointer
                Clé supprimée: HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Start Menu\Programs\ShopperReports
                Clé supprimée: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}
                Clé supprimée: HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{b41306c6-96d0-442a-bcc4-b0f621e82ce9}
                Clé supprimée: HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
                Clé supprimée: HKLM\Software\Google\Chrome\Extensions\bjeikeheijdjdfjbmknpefojickbkmom
                Clé supprimée: HKLM\Software\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
                Clé supprimée: HKLM\Software\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}

                Valeur supprimée: HKLM\Software\Microsoft\Windows\CurrentVersion\Run|installer
                Valeur supprimée: HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser|{D4027C7F-154A-4066-A1AD-4243D8127440}

                ============== SCAN ADDITIONNEL ==============

                ** Internet Explorer Version [8.0.6001.18702] **

                [HKCU\Software\Microsoft\Internet Explorer\Main]
                AutoHide: yes
                Default_Page_URL: hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
                Default_Search_URL: hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
                Do404Search: 0x01000000
                Enable Browser Extensions: yes
                Local Page: C:\WINDOWS\system32\blank.htm
                Search bar: hxxp://go.microsoft.com/fwlink/?linkid=54896
                Show_ToolBar: yes
                Start Page: hxxp://fr.msn.com/
                Use Custom Search URL: 1

                [HKLM\Software\Microsoft\Internet Explorer\Main]
                Default_Page_URL: hxxp://go.microsoft.com/fwlink/?LinkId=54896
                Default_Search_URL: hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
                Delete_Temp_Files_On_Exit: yes
                Local Page: C:\WINDOWS\system32\blank.htm
                Search bar: hxxp://search.msn.com/spbasic.htm
                Search Page: hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
                Start Page: hxxp://fr.msn.com/

                [HKLM\Software\Microsoft\Internet Explorer\ABOUTURLS]
                Tabs: res://ieframe.dll/tabswelcome.htm
                Blank: res://mshtml.dll/blank.htm

                ========================================

                C:\Program Files\Ad-Remover\Quarantine: 60 Fichier(s)
                C:\Program Files\Ad-Remover\Backup: 13 Fichier(s)

                D:\Ad-Report-CLEAN[1].txt - 20/01/2011 (915 Octet(s))

                Fin à: 15:02:12, 20/01/2011

                ============== E.O.F ==============
                1. Modérateur
                  C'est le moment que tu vas aimer !
                  faut enguirlander ta soeur !

                  Les pubs sont venus par des programmes qu'on appelle adwares qui sont installés via des programmes que ta soeur a installés (souvent ces programmes sont gratuits).

                  En autre par un crazyloader :
                  c:\Temp\crazyloader-1.3-win32.exe (Adware.Hotbar) -> Quarantined and deleted successfully.

                  C'est proposé en pub sur des sites de streaming, comme le faux plugin vlc, voir :
                  https://forum.malekal.com/viewtopic.php?t=29633&start=

                  Conclusion : Faire plus attention à ce qu'elle installe

                  Lui faire lire ça :

                  Maintiens tes logiciel à jour c'est important, utilise ce programme : /faq/13362-mettre-a-jour-son-pc-contre-les-failles-de-securite
                  Absolument à faire.

                  Les antivirus ne font pas tout en ce qui concerne la sécurité de ta machine (mettre à jour ses logiciels etc etc)
                  La meilleur protection reste de connaître les infections pour pouvoir les éviter et avoir de bonne habitude.
                  Donc faut se documenter.

                  Un peu de lecture pour éviter les infections :
                  - connaitre et éviter les infections : https://www.malekal.com/fichiers/projetantimalwares/ProjetAntiMalware-courte.pdf
                  - sécuriser son PC : http://forum.malekal.com/comment-securiser-son-ordinateur.html
                  - lire : http://www.commentcamarche.net/faq/27128-malwares-quels-enjeux-version-synthese

                  Ce qu'il ne faut pas faire :
                  Je télécharge n'importe quoi - je m'infecte :

                  https://forums.commentcamarche.net/forum/affich-19719198-onglets-pub-intempestifs#14

                  https://forums.commentcamarche.net/forum/affich-18347759-le-nouveau-avast-sonne-trop-souvent#9

                  Je télécharge depuis n'importe où - je m'infecte : https://forums.commentcamarche.net/forum/affich-19916973-clickpotato-vlc-virus#6
                  Recommandations sur la sécurité : https://forums.commentcamarche.net/forum/affich-18680013-windows-7-et-antispyware#1

                  Fonctionnement de quelques catégories de malwares :

                  https://forums.commentcamarche.net/forum/affich-17725521-virus-programme-troyen

                  https://forums.commentcamarche.net/forum/affich-17746390-concernant-la-propagation-des-virus

                  Si tu as des questions sur le fonctionement des malwares.
                  N'hésite pas.
                  1. ok ok cest déja fait je lui ai fait des remontrances loool je me doutai que c'était dû à des téléchargements de tout et n'importe quoi.Elle fait pas attention quand elle télécharge elle dit oui à tout.
                    En tout cas je te remercie d'avoir pris le temps de m'aider :))
                    Je me débrouille pas mal en informatique mais la ça dépassait mes compétences lol
                    1. Modérateur
                      Elle fait pas attention quand elle télécharge elle dit oui à tout.

                      pfffff \o
                  2. salut
                    essaie malawarebyte tu fais la mise a jour ensuite examen complet ca met du temps ensuite tu fait un scan en ligne gratuit avec bitdefender ,tu devrais plus avoir de probleme
                    est ce que ccleaner tu l'a parametrer avant de t'en servir ?il faut tout cocher sauf verifier l'espace disque ensuite rgistre chercher les erreurs sauvegarde si tu veut et tu fais corriger
                    voila dans un premier temps