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Napoleon: Total War installation issue

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Djedjonfire -  
 jayce22 -
Hello,

A few days ago (2-3 days), I bought Napoléon: Total War (Imperial Edition) from a reseller store (Fnac, Belgium, www.fnac.be). During installation yesterday (Friday, January 14, 2011), I had some issues with the Steam installation, but it wasn’t a big problem as I managed to resolve it by installing and updating Steam separately.

After resuming the game's installation, I entered the first activation code and it showed me:

"You are about to install Napoleon: Total War.

Recommended space: (+ or -) 20500MB
Available space: 0MB

Next Cancel"

It did not ask me where (which folder and hard drive) I wanted to install it! My computer is new and meets the recommended requirements to run the game (including 250GB of space for the game and a good graphics card), so I don’t understand why it says "Available space: 0MB".

I cannot go back to "previous" and installing the game via Steam doesn’t work.

I am literally stuck without having installed the game (Napoleon: Total War) and therefore cannot play! I have already uninstalled Steam from my laptop and reinstalled it, but nothing changed.

Can you help?

Thank you for your understanding.

4 answers

  1. Djedjonfire
     
    This is not my PC because I have the required capabilities:

    Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz
    RAM: 4.00 GB
    Graphics: ATI Mobility Radeon HD 4650
    Game graphics: 2287 MB total available video memory
    Main hard drive: 267GB free (454GB total)
    6
  2. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
     
    Ok I went on the English forums, here’s a summary of what I found there.

    D'autres personnes ont rencontré le même soucis, il semble bien que la cause est que vous n'avez pas assez de place.
    - Other people have encountered the same issue; it seems the cause is that you don't have enough space.

    De fait il n'est pas possible d'installer les "updates" de steam sur un autre disque que celui que steam.
    - Therefore it is not possible to install Steam updates on a different disk from the one Steam is on.

    La solution que j'ai lue est soit de désinstaller totalement steam, puis le réinstaller et à la demande d'install de steam, choisissez votre autre disque. (il faut bien sur qu'il ai assez de place pour steam ET le reste.
    - The solution I read is either to completely uninstall Steam, then reinstall it and when prompted to install Steam, choose your other disk. (of course it must have enough space for Steam AND the rest.

    Ensuite vous installez napoleon et il s'installera sur l'autre disque puisque Steam y est.
    - Next you install Napoleon and it will install on the other disk since Steam is there.

    On essaye déjà ça ?
    - Shall we try that already?

    --
    N'oubliez jamais qu'un forum est un endroit public, PRUDENCE. @Sauvez la terre! C'est la seule planète ou on trouve du chocolat!
    - Never forget that a forum is a public place, BE PRUDENT. Save the Earth! It's the only planet where you can find chocolate!
    4
    1. Djedjonfire
       
      The first time I had Steam installed on my external hard drive and it gave me this, I think:
      So I installed it on my PC (C drive) and still the same :((

      I have the impression that it's Steam that finally unblocks, I'm not a programmer.
      What do you think I should do?
      Ok, let's try :)

      Ps: someone posted this to me on another forum
      You may have several HDDs/partitions, one of which is full, and during installation the system might choose the wrong partition?
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    2. Djedjonfire
       
      I analyzed my PC with Kaspersky and no virus, that's one thing ^^
      0
    3. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
       
      This is not a virus. I don’t know how to tell you if your disk is partitioned, but it’s certain that installing programs on an external disk is never recommended. I thought you had 2 internal disks. If you disconnect your external disk, in File Explorer, what do you see? "in hard disk drives" If you only have one disk, then either you’ll need to add an internal one (if it isn’t a laptop) or you’ll need to uninstall as much as possible from your C: drive.
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    4. Djedjonfire
       
      I think your PC looks decent enough for casual use. Here are the key points from your spec: - Disk space: - C: 268 Go total with 2? Wait: you showed C: 268 Go libre (454 Go au total). So 454 GB total, ~268 GB free. - D: 11 Go total with 2 Go free. - Recovery D: 11 GB total, 1.87 GB free (matches D: 2 Go free). - RAM: 4.00 GB - OS: 32-bit - CPU: dual-core - GPU: ATI Mobility Radeon HD 4650 with 1 GB dedicated memory, total graphics memory 2287 MB, DirectX 10 - Resolution: 1366x768 - Manufacturer/model: HP Pavilion dv6 - Storage total: 466 GB (which aligns with C and D) Notes and suggestions: - The system is 32-bit Windows with 4 GB RAM. A 32-bit OS can address around 3-3.5 GB of RAM, so you won’t fully utilize 4 GB. If you need more RAM, consider upgrading to a 64-bit OS and more physical RAM, if the hardware supports it. - Free space on C: is ample for typical use, but D: and Recovery partitions are small; ensure you have backups and consider cleaning up or resizing if you need more room for system updates or programs. - The graphics card and DirectX 10 are quite old by today’s standards; for current games or heavy GPU tasks, performance will be limited. If you want, I can suggest upgrade paths or help you optimize performance within your current setup.
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    5. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
       
      No problem for the computer (D: should not be touched).
      But your problem is that there isn't enough space, 267 for an install of 250 won't work.
      0
  3. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
     
    Hello,

    You only have 267 GB of free space left and your game requires 250 (are you sure about that?). If that's the case, there isn't enough space since you can't fill a hard drive to 100%

    --
    Never forget that a forum is a public place, BE CAREFUL. Save the Earth! It’s the only planet where you can find chocolate!
    0
  4. Djedjonfire
     
    Yes I’m 100% sure of the information because I copied it from my computer.
    Even on my 750GB hard drive it doesn’t fit! :S
    Why doesn’t it show 267GB instead of 0 MB?

    We must clearly note that it didn’t ask me where I wanted to install the game (which hard drive)

    The game really takes 250 GB ?? that seems a lot to me :S
    they say on the box:
    Memory
    1GB RAM (XP), 2GB RAM (Vista/W7), 18 GB free hard drive space
    Processor
    2Ghz Intel Dual Core CPU / 2.6 GHz Intel Single Core CPU, or AMD equivalent (with SSE2)
    OS
    W. Vista/Xp/7
    Video Card
    256MB DirectX9.0c compatible (shadermodel 2b)
    0
    1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
       
      It is true that it is not normal that he cannot see the remaining available space.
      I know I have had this issue before but it was a long time ago and I don’t remember the solution anymore.
      I would say therefore, just in case:
      start with a little clean up of the PC, temporary files, registry (especially), defragmentation with Glary without toolbar. Update the drivers via www.touslesdrivers.com.

      Restart

      Retry the installation.
      0
    2. Djedjonfire
       
      Damn shit, and how do I do it? I’m not really into computers, I only have basic knowledge ^^
      Isn’t there an easier way?
      What does “defragment” mean exactly?
      0
    3. Djedjonfire
       
      Did you call an IT technician or did you call someone else?
      0
    4. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
       
      I do everything myself :-)

      Just click the blue link I posted in my previous message, download the program, then double-click to install and finally accept the "one-click cleanup." Once this is done I will show you, with the same program, how to defragment via the nearby "Modules" tab

      It's very simple and it self-explains. You’ll see, try it and you’ll adopt it.
      0
    5. Djedjonfire
       
      Here I installed it and ran registry cleaner, spyware cleaner, etc.
      But in "Modules" there is "disk cleanup", am I not mistaken?
      what does defragment mean? because if I have to reinstall my antivirus and all that, it won't be possible :S
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