View original (French)

My PC does not display the desktop

Solved/Closed
yannick -  
bazfile Posted messages 58493 Registration date   Status Moderator Last intervention   -

Hello everyone, since last night my desktop doesn't show up, it displays a blue screen while my computer starts normally. I've tried the startup options wanting to launch a previous good configuration but there isn't any, and I even launched it in safe mode with no result. Please help me.

30 answers

  • 1
  • 2
  1. kin Posted messages 142 Status Member 31
     
    Right-click on the workstation/property and go to the desktop tab, then at the bottom, desktop customization
    check if the items are checked.

    Otherwise, it's likely you caught something nasty after a download
    do you have an antivirus and an anti-spyware?

    You can do an online scan

    http://www.secuser.com/outils/antivirus.htm

    otherwise update your antivirus
    and your anti-spy

    if you don't have one, you have
    http://www.emsisoft.net/fr/software/personal/ demo version

    Anti-trojan
    http://www.zdnet.fr/telecharger/windows/fiche/0,39021313,11008989s,00.htm

    or even Adaware or Spybot

    start in safe mode

    then scan your PC with these tools

    and let us know what it is

    ++
    29
    1. kadolos Posted messages 87 Registration date   Status Member Last intervention   7
       
      Thank you kin

      Your trick works well thank you miiiiiiiiiiiiiiillllllllllllllllllllllll times
      1
    2. somar
       
      thank you very much
      0
    3. capvert
       
      Thank you, that's very nice for the tip. Best of luck!
      0
    4. .
       
      Thanks for the technique! It works.
      0
  2. Amet Posted messages 3839 Registration date   Status Member Last intervention   161
     
    The explorer.exe process must be nonexistent, or it must be a mistake. Try going to the task manager, then to File and New Task!!!
    And there you go to c:/windows/explorer.exe!!!
    There you go, if it is nonexistent, then get it from a friend!!!
    17
    1. alain
       
      merci mec ! ça marche à fond !
      0
    2. hypnose
       
      Thank you very much, actually it worked. I didn't really believe it, but it worked. I found my office, thank you very much!!
      0
    3. hicham
       
      thank you, it works well
      0
  3. krazykat Posted messages 11705 Registration date   Status Contributor Last intervention   2 146
     
    OK, in safe mode, press the CTRL+CTRL+Delete keys at the same time
    Go to the Applications tab
    Click on New Task
    Type CMD, click OK
    The DOS command prompt opens.

    In the black window, type chkdsk /r
    Type Y and restart your computer if necessary
    The scan of your hard drive starts upon PC startup

    Repeat until you no longer have any error messages.
    --
    Google is your friend =^-^=
    The "Search" function of How Stuff Works also
    9
  4. John
     
    Hello Kin,
    My PC (ACER, WINDOWS 7 with AVG antivirus) is slow to start up, and even if it starts normally, the desktop is not displayed. I tried safe mode by pressing F8 but to no avail; instead, my PC starts normally but only shows the background without the desktop. Please help me.
    4
    1. krazykat Posted messages 11705 Registration date   Status Contributor Last intervention   2 146
       
      Without a desktop, does that mean without shortcuts or without the Start Menu?

      To make the Start menu appear, try pressing the Ctrl+Alt+Del keys simultaneously; the Task Manager will appear.
      In the Applications tab, click on "New Task" and type explorer.exe

      Let us know if that was enough.
      0
  6. Wlh
     
    Hello, I had the same problem as you (just 5 minutes ago, lol), the desktop wasn't showing, just my background, I had access to the task manager but that's it.

    After several unsuccessful attempts, I booted in safe mode (F5 or F8 at startup)
    I ran Avast which immediately found a trojan, I can't remember the name (I know it was an hour ago, but I have the memory of a goldfish), anyway, it asked me to perform a scan before booting into XP, I accepted, and then it detected other infected files that I think were related to the first one...
    Now my desktop is showing, everything seems to be working fine (apparently I haven't tried everything yet).

    I hope I was able to help you.

    P.S.: If it works, can you run Navilog to finish everything up, okay? :) I'm in, good night
    3
  8. schakine
     
    Hello,
    Process I use in case of Windows XP being attacked by a malware that has overwritten explorer.exe.
    So no more desktop at startup..
    Press CTRL+ALT+DELETE, the task manager will appear..
    Check if explorer.exe is listed among the running tasks..
    If not, put the Windows XP CD back in the CD-ROM drive and follow the instructions to install another version of Windows XP on the same partition WITHOUT FORMATTING.
    Once the new version is installed (30 minutes), 2 options for Windows XP will be offered at startup.. choose the first one, it’s the new one.. use the explorer from the new version to find explorer.exe in the programs (system 32) and copy it, then still under the new Windows XP, open the file of the old Windows to repair and place the copy of explorer.exe in system 32.. close everything and restart.. This time, when prompted, choose the second option, you will return to the damaged first version and miraculously... it works again..
    Then uninstall the version that served as a repair by going to My Computer right-click Advanced/ Startup and Recovery/ Edit and modifying the boot.ini file to leave only the first version of Windows.
    Then go to Msconfig Boot.ini and choose the correct version as default at startup. Delete the second version or not if you want to use it another time..
    There you go, it’s like before the filthy mess!
    It may sound a bit complicated like this but actually, it's simple and effective!
    You can email me in case of a problem.
    2
  9. jordan33004 Posted messages 554 Status Member 47
     
    Start -> All Programs -> Accessories -> System Tools -> System Restore.
    2
  10. nadia
     
    Hello everyone

    I also had the same problem, my desktop was not displaying anymore.
    Despite the numerous solutions provided that I tried, nothing worked

    Then by right-clicking the mouse, selecting "reorganize icons," and then "show icons," it worked

    I hope this works for you too.
    1
  11. tarmok Posted messages 15 Status Member
     
    Hi, I found the solution in another forum, it's very simple:

    1: Create a new text file in Notepad
    2: Copy this text:

    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\.exe]
    @="exefile"
    "Content Type"="application/x-msdownload"

    [HKEY_CLASSES_ROOT\.exe\PersistentHandler]
    @="{098f2470-bae0-11cd-b579-08002b30bfeb}"

    [HKEY_CLASSES_ROOT\exefile]
    @="Application"
    "EditFlags"=hex:38,07,00,00
    "TileInfo"="prop:FileDescription;Company;FileVersion"
    "InfoTip"="prop:FileDescription;Company;FileVersion;Create;Size"

    [HKEY_CLASSES_ROOT\exefile\DefaultIcon]
    @="%1"

    [HKEY_CLASSES_ROOT\exefile\shell]

    [HKEY_CLASSES_ROOT\exefile\shell\open]
    "EditFlags"=hex:00,00,00,00

    [HKEY_CLASSES_ROOT\exefile\shell\open\command]
    @="\"%1\" %*"

    [HKEY_CLASSES_ROOT\exefile\shell\runas]

    [HKEY_CLASSES_ROOT\exefile\shell\runas\command]
    @="\"%1\" %*"

    [HKEY_CLASSES_ROOT\exefile\shellex]

    [HKEY_CLASSES_ROOT\exefile\shellex\DropHandler]
    @="{86C86720-42A0-1069-A2E8-08002B30309D}"

    [HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers]

    [HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\PifProps]
    @="{86F19A00-42A0-1069-A2E9-08002B30309D}"

    [HKEY_CLASSES_ROOT\exefile\shellex\PropertySheetHandlers\ShimLayer Property Page]
    @="{513D916F-2A8E-4F51-AEAB-0CBC76FB1AF8}"

    3: Save it to the desktop as "Repare.reg" (without the quotes of course)

    4: Then right-click on the icon and click on Merge

    5: You just have to restart your PC

    And that's it, your desktop should display normally, see you later.
    1
  12. krazykat Posted messages 11705 Registration date   Status Contributor Last intervention   2 146
     
    Toutou Linux is primarily used to recover your data from an external medium (CD, DVD, USB stick...) before formatting.

    Big problem it says "inserting an index entry with ID 1 2 3 4 5 6 (many times I'm at 5000) into the file SIH SID..
    Big problem with the hard drive. Let chkdsk run even if it seems long.

    I advise you to follow this tutorial: https://www.commentcamarche.net/faq/24285-recuperer-ses-donnees-personnelles-avec-toutou-linux
    --
    Google is your friend =^-^=
    The "Search" function of Comment Ça Marche too.
    1
  14. krazykat Posted messages 11705 Registration date   Status Contributor Last intervention   2 146
     
    My laptop starts when I turn it on, and when Windows has loaded, it launches the desktop and the screen is black; I can't do anything except move the mouse pointer.

    Press these three keys simultaneously: Ctrl + Alt + Delete
    Open Task Manager
    Applications tab
    New task...
    Type explorer.exe
    OK
    1
  15. coldfire90
     
    Hello everyone,

    EDIT: If you are using Windows 10, see here: https://www.commentcamarche.net/informatique/windows/265-desactiver-le-mode-tablette-sous-windows-10/

    I have the solution to your problem
    • when starting up when the desktop doesn’t show up, press CTRL+ALT+DELETE
    • then open a 
      cmd
      in the task manager
    • type 
      msconfig
      and then system restore, choose the previous day and the restart will happen automatically, then wait
    • the desktop won't show up right away, but be patient, click OK to finish the system restore and there you go, one last reboot and your desktop returns

    a little thank you, that’s all
    0
    1. mike
       
      Thank you very much @+
      0
    2. siwar
       
      C'est quoi "open a cmd in the task manager" !!!!!
      1
    3. krazykat Posted messages 11705 Registration date   Status Contributor Last intervention   2 146
       
      Ctrl+Alt+Del
      Go to the "Applications" panel.
      Click on "New task".
      Type "msconfig"
      OK
      Click on "Run System Restore"
      Choose a date before your issue. Ok
      Restart.
      1
    4. Byro
       
      It’s not a “cmd” as you say, but “Run”.. Cmd being a command like msconfig..
      0
    5. Heidi8è9-
       
      Your thing works really well! :)
      Honestly, thank you very much! ;)
      0
  16. svvppp
     
    Hello,

    Since I tried to scan my hard drive, it froze at 75 percent (I'm on Vista). I restarted the PC and it got stuck at 55 percent, then a page appeared that said "(in English) sending to a document with the address id 1,2,3,4,5,6,7,8,9....and it kept going, so I stopped it at 10000.
    I restarted and opened Windows without any problems; it said if there's a problem, we will let you know.

    Then I managed to reach the welcome login screen and bam... blue screen. I restarted in safe mode, and the solution was to format Is this the only solution????

    Best regards.
    0
    1. svvppp
       
      and I can't even display the task manager menu
      0
      1. krazykat Posted messages 11705 Registration date   Status Contributor Last intervention   2 146 > svvppp
         
        Hello,
        Try starting in safe mode.
        --
        Google is your friend =^-^=
        The "Search" feature of Comment Ça Marche too
        0
  17. krazykat Posted messages 11705 Registration date   Status Contributor Last intervention   2 146
     
    Before everything, retrieve your personal data as indicated: https://www.commentcamarche.net/faq/24285-recuperer-ses-donnees-personnelles-avec-toutou-linux

    In Safe Mode, open the command prompt and type chkdsk /r
    Repeat this command until you no longer receive error messages.

    If that doesn't work, you can always reinstall your Vista with your recovery DVDs or with your recovery partition.
    --
    Google is your friend =^-^=
    The "Search" function of Comment Ça Marche as well
    0
  18. krazykat Posted messages 11705 Registration date   Status Contributor Last intervention   2 146
     
    I press F8, I boot into safe mode with command prompt and it opens everything, I type msconfig, I go to the last tab and there you find the click manager and you execute..... and there for those who know about it I'm stuck (I'm on Vista)
    Actually, it's not clear. Are you stuck because your PC is frozen or because you don't know what to do?
    Have you tried chkdsk /r in the command prompt?
    --
    Google is your friend =^-^=
    The "Search" function of Comment Ça Marche too
    0
  19. svvppp
     
    mezc, I thank you a thousand times. If it works, I'm crossing my fingers.
    0
  21. svvppp
     
    gros problème ça fait "insertion d'une entrée d'index avec l'ID 1 2 3 4 5 6 (plein de fois j'en suis à 5000) dans le fichier SIH SID..
    0
  • 1
  • 2