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Skype installation not possible

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Erard -  
 dadi -
Hello,

I've been trying to download Skype for a few hours now and I can't get it to work. I've tried checking forums but none provide a solution to my problem.
I download Skype, a window opens, I accept and install, and then for hours, the download bar fills up to about 90% and then goes back to 0% saying "initializing download" and the process repeats indefinitely...

Do you have a solution?

Thank you in advance

Configuration: Windows 7 / Internet Explorer 8.0

17 answers

  1. Emixam62
     
    Hi,

    For my part, I also struggled before realizing that the 'Windows Installer' service was not active, hence the issue.

    To fix this:

    Run > "services.msc" > Ok > Windows Installer > Startup type (disabled -> auto preferably) > Start.

    Restart the installation of Skype; if it still doesn't work, restart your PC and start the installation.

    It worked for me.

    Good chat!
    18
    1. Lili
       
      I have a similar issue, but where do we write ""Run > "services.msc" > Ok > Windows Installer > Startup type (disabled -> auto preferably) > Start."

      Could you help me Emixam62 or someone else

      Thanks again.
      0
    2. 38alain Posted messages 9 Status Member 2
       
      @ Lili
      On Windows 7 (and XP I think) it's a standard "local service."
      In the "Search ..." box of the "Start" option, type "service," click on "services" in the search result, and you'll get the list.
      Windows Installer is at the end...select it and click "Start the service" (at the top left of the list).
      Then restart the installation of Skype.

      This service (it seems to me) is by default in manual mode...so if you shut down Windows, when you restart, it will be stopped again.
      If you want it to always be running, you need to set it to "automatic"...anyway, once Skype is installed, this service is no longer needed for Skype.

      Let us know if it works for you.
      0
    3. Lili
       
      So I started it now it's installing, I'm waiting.
      0
    4. Lili
       
      So here it is, it showed me 10% and then it said reset and it started again at 0%... What should I do???
      0
    5. Roxxor7 Posted messages 1 Status Member
       
      I have exactly the same problem as Lili... What should I do???
      0
  2. Groumph
     
    Finally, I managed to install it... It just took a lot, a lot of time. I had to start over a good ten times, and the next day, miracle, it was installed...
    6
  3. 00lina00 Posted messages 15290 Registration date   Status Moderator Last intervention   1 102
     
    Good evening,

    It is unnecessary to create multiple discussions on the same subject,
    they will be automatically deleted.

    You will stay on this one and patiently wait for a
    volunteer to come and assist you.

    Thank you for your understanding.

    00lina00 Moderator CCM

    --
    Blessed are the cracked, for they shall let in the light.
    4
  4. HellGhost
     
    Yep =)

    http://forum.skype.com/index.php?showtopic=790667

    There you go, just scroll down a bit, and in Papy40's message, there's the link, straight from the Skype community.

    Take care.
    4
    1. Krikatos
       
      Nikel, thank you very much, it worked (take the first version).
      0
  6. MarieCh
     
    youhooooooooooou!!!
    1000 thanks to Emixam62, it finally works!
    2
  8. marief
     
    We're 24 hours later. I left my computer running. Skype is still not installed. And the initialization keeps looping... going from 17% installed to suddenly 0 and restarting an initialization...

    Grrr
    1
    1. mdleo
       
      Personally, I turned off my computer, and the next day, poof, when I turned it back on, it installed it perfectly...
      Good luck anyway.
      0
    2. marief
       
      I have turned off my computer several times and restarted it... it had no effect.
      However, I might have just found a start to the solution.
      The Skype installation finally gave me an error message indicating an incompatibility with Windows 7...
      So I will go ahead and force the installation in Windows since it is being offered to me...
      0
    3. Dracks
       
      vous avez de la chance, moi c'est 10 % D'initiation, tout ça en répétition
      0
  10. HellGhost
     
    Same thing, reached 17%, and then, poof, it magically goes back to 0...

    It's frustrating.

    Even with the so-called trick of the Windows Installer service, it's impossible.

    I'm going to stick with WLM2011 in the meantime.

    Skype is fine, but this issue makes it worse than crap.
    1
  11. HellGhost
     
    Well, for those who are still having an issue:

    I did a little digging, and apparently, it comes from the setup.exe program...

    I took this one (link provided by someone from the Skype community on a forum), if some people doubt it, I understand, just ask me to link you to the forum in question; with all the viruses floating around, I would understand your caution.

    Anyway, for me, it’s perfect, installed and working =)

    The link => http://telecharger-skype-fr.com/...
    1
  12. vincentdu13 Posted messages 68 Registration date   Status Member Last intervention   20
     
    Hello, I had the same problem after installing Windows 7.
    Skype 5.6 was downloaded and completely installed
    but it wouldn't start.
    On a forum, a guy suggested downloading Skype 5.10.104, which I did and I followed the process to the end.
    Miracle, it worked.
    A few minutes later, a window warned me that there was a newer version of Skype that I accepted to download.
    There you go, it worked for me, maybe this will help some

    I’m on Windows 7, 32-bit
    Vincentdu13
    1
  13. GWak.
     
    I have the same problem... if someone passes by with a solution...

    Thanks in advance!!
    0
  14. marief
     
    I would like someone to explain to me where the problem lies... I have disabled antivirus, firewalls...

    Is it because my broadband is not very strong?

    You're lucky if you managed to install it without doing anything.
    At my place, it has already rebooted at least 25 times on its own in a loop, and Skype is still not installed...

    I'm going to leave it all night to see. I confess I'm a bit fed up with struggling with this since 7 PM when it's 10:30 PM just to fail on the forum and see that there's no immediate solution... I'm hungry!

    If anyone has a starting point or suggestions for tests to try to unblock this endless loop...
    0
  15. 00lina00 Posted messages 15290 Registration date   Status Moderator Last intervention   1 102
     
    Have you done any research on other discussions
    in the forum having the same problem?

    You have some below the initial message ;)

    --
    Blessed are the cracked, for they will let in the light.
    0
  16. tristan
     
    IT'S DRIVING ME CRAZY!!!! I'VE BEEN AT IT SINCE 4:30 PM AND STILL THE SAME PROBLEM!!!!!!!!

    Has anyone found a simple solution other than the wishful thinking that tomorrow everything will be nice, everything will be great with Skype magically installed?
    0