Erreur 523 de l'application Blackberry Réinitialiser

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talalfarouq Posted messages 2 Status Member -  
 derra -
Hello,

I've been having a problem since yesterday with my BlackBerry. It displays a white screen with "app error 523 reset" on it. When I click on reset, it restarts, and after the phone verification loading, it shows a white screen again with "app error 523 reset"! I don't know what to do. I've tried updating it and restoring it; I've tried everything, but Desktop Manager doesn't detect my phone! Please help me.

8 answers

  1. Alex-thim
     
    Hi,

    I also had this problem and I managed to fix my BB Curve 8520 and even a Bold 9700! First, you need to download the latest version of Blackberry Desktop Manager.

    Launch BDM (Blackberry Desktop Manager)
    remove the SIM card, the memory card, and the battery from the device, then connect your device to your PC
    after loading, a message will appear, click on update, then there will be another one where you will enter your email address, then the last one where you will choose a version (do not click to install the update) everything starts ...
    When you see Reconnecting RIM (I forgot the name), insert your battery and turn on your device; during the BIOS loading, the screen will turn white, don’t worry, just wait a bit and you will see new loading! at the end of the installation, the device will be in English, to switch it to French, keep your device connected to BDM, then go to applications and search for the French language! And there you go =) good luck
    118
    1. pierro
       
      he doesn't detect my baby
      1
    2. xavier
       
      It's still not working with this version... grrrr.
      1
    3. Alex-thim
       
      Did you remove your battery? And do you have the latest BDM update? You remove the battery before plugging in your phone.
      0
    4. ruuru 13350
       
      I removed the battery, but the message doesn't come.
      0
    5. Laure
       
      It doesn't work at all, either!
      0
  2. olivier
     
    Hello, I have the same problem except that it shows app error 606, have you found a solution?
    9
    1. yann
       
      I have the same problem... app error 606 reset!!!!! Have you found a solution?
      0
    2. olivier
       
      Hi, I really struggled, but I finally went to https://www.blackberry.com/fr/fr#tab_tab_upgrade and I completely reformat the phone. However, I want to warn you that I lost all my information, including what was on the micro SD, so if I were you, I would remove the micro SD before doing anything.
      0
    3. mimi83
       
      hi,
      I have exactly the same problem as you with app error 523 reset ....

      how did you manage to reformat everything once on the site? I can't find the solution.
      0
    4. Marine
       
      How do we proceed once we're on the site?
      0
    5. Chinese
       
      Good evening, I just had the same problem, what do we do once on the site?
      Thank you for responding, please.
      0
  3. alex
     
    Hi, I have the same problem as you, and indeed my PC no longer detects my BBry at all!
    Did you find a solution? Or should I just throw it in the trash?
    6
    1. wail
       
      SLT I have the same problem as you (app error 523 reset? please help me then ........... :(
      0
    2. choupinette
       
      Hi, I'm Soso, and I actually have the same problem as all of you. After several attempts and after going to Orange customer service, they advised me to call the customer service in the United States. I asked them if they were kidding me... In short, my friends, it's pathetic. The BlackBerry comes with a 2-year manufacturer’s warranty, and of course, if you speak English regularly, then don't hesitate to call the Americans... Good luck, and if you do find something, think of us.
      0
    3. Ced!
       
      Hello everyone,
      I've been having this problem since last night, it's completely crazy! I'm going to stop by Orange and see what they say ... have you found a solution since then?

      Thank you very much.
      0
    4. juilau
       
      I have the same problem and Orange can't do anything. It's annoying, especially when we rely on it for work. Good luck to everyone.
      0
    5. Béne
       
      Good evening, it's unrelated, but could someone tell me if BlackBerry Messenger was free with the ORIGAMI STAR plan from Orange? Please
      Thank you.
      0
  4. jojo
     
    Hello! I had the same problem; I didn't know what to do, so my provider replaced it for me, knowing I had to wait quite a while! Then with the second one, I experienced it again, and I decided to take matters into my own hands and installed the OS higher than mine. Everything was explained in a tutorial online; if you want the link, I can get it for you!

    Hope I helped!
    2
    1. Armando
       
      Don't wait for a response, send it...
      0
  5. mtetus1
     
    I am also experiencing the same problem; it has been three weeks. I am unable to download the Blackberry Desktop Manager due to a slow connection that I have.
    2
  6. mtetus1
     
    By the way, I wonder what is behind such an error?
    0
  7. licieuuuuuuse
     
    I can't download the new version of Desktop Manager...
    I need my phone for work, please help me!!!!!!!!!!!!!!!!!!!
    0
  8. Florian
     
    Hello, I have the same problem with app error 523, but I don't have the USB cable for the PC. What should I do?
    -1
    1. hibou 92 Posted messages 10100 Registration date   Status Member Last intervention   1 520
       
      Press ok and it's done.
      0
    2. Florian
       
      Even pressing it doesn’t work.
      0
    3. hibou 92 Posted messages 10100 Registration date   Status Member Last intervention   1 520
       
      It worked for me.. you need to buy a cable or remove the battery for 30 seconds.
      0
    4. Florian
       
      I left the battery for 1 hour, still the same thing. I just found a cable, so I'm installing the software.
      0
    5. hibou 92 Posted messages 10100 Registration date   Status Member Last intervention   1 520
       
      D'accord, je suis prêt. Veuillez fournir le texte à traduire.
      0