Unable to open itunes
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feradisou
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Pierre -
Pierre -
Hello,
I just bought an iPod.
To be able to load music onto it, I apparently have to go through iTunes.
Problem: when I install iTunes using the provided CD (just like when I download it from the Apple website), I then cannot open it.
Does anyone have a solution to my problem?
Thank you in advance for your help.
Laetitia
I just bought an iPod.
To be able to load music onto it, I apparently have to go through iTunes.
Problem: when I install iTunes using the provided CD (just like when I download it from the Apple website), I then cannot open it.
Does anyone have a solution to my problem?
Thank you in advance for your help.
Laetitia
I have solved my, or rather our, problem....
Let me summarize the issue with the following steps:
1/ Uninstall QuickTime, iTunes, and iPod from "Start", "Control Panel", "Add or Remove Programs"
2/ Remove all components of QuickTime and iTunes that will probably still remain
Go to "Start", "Search", "All Files and Folders" and enter QuickTime, initially. Then, you just need to go and delete, one by one, all the files that result from the search (follow the paths indicated)
3 / Repeat the operation for iTunes
4/ Reinstall everything and it should work!
I had the same problem with iTunes and I tried everything, and thanks to you (your advice) I was able to solve the problem.
I am relieved and I wanted to send you this little message to thank you.
Thank you very much,
Mona.