Unable to open itunes

Solved
Hello,

I just bought an iPod.
To be able to load music onto it, I apparently have to go through iTunes.
Problem: when I install iTunes using the provided CD (just like when I download it from the Apple website), I then cannot open it.

Does anyone have a solution to my problem?

Thank you in advance for your help.

Laetitia

12 answers

  1. I'm experiencing exactly the same problem.
    Santa Claus came a week early and gave me an IPOD.
    I can't play iTunes, and there's still a problem with Quicktime.

    Help!
    13
    1. Hello Violette

      I have solved my, or rather our, problem....
      Let me summarize the issue with the following steps:
      1/ Uninstall QuickTime, iTunes, and iPod from "Start", "Control Panel", "Add or Remove Programs"
      2/ Remove all components of QuickTime and iTunes that will probably still remain
      Go to "Start", "Search", "All Files and Folders" and enter QuickTime, initially. Then, you just need to go and delete, one by one, all the files that result from the search (follow the paths indicated)
      3 / Repeat the operation for iTunes
      4/ Reinstall everything and it should work!
      0
    2. @feradisouHello,

      I had the same problem with iTunes and I tried everything, and thanks to you (your advice) I was able to solve the problem.
      I am relieved and I wanted to send you this little message to thank you.

      Thank you very much,

      Mona.
      0
    3. @MonaHello Mona. Thank you for your little message that reassures me in my thoughts. I did indeed think that after working hard, the result of my research could possibly help others who find themselves in the same situation.
      Best regards. Noël
      0
    4. @feradisouHello,
      I want to delete photos that I have on my iPod. Do I have to go through iTunes? If not, where? If so, when I open iTunes it says connection impossible. The problem is that I don't have installation software. What should I do and how? Please provide detailed instructions because I really don't know anything about it.
      It's urgent, thank you.
      0
    5. @feradisouBonjour, j'ai essayé votre méthode pour ouvrir iTunes et ça ne fonctionne toujours pas ! Que dois-je faire ?
      0