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YouTube will not work without Google Play services.

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purple971 -  
 purple971 -
Hello
when I log into YouTube it says YouTube will not work without Google Play services which are not compatible with your device
so Google Play is installed... and I was watching YouTube this morning.. who can help me please

2 answers

Answer 1 / 2
HelpiOS Posted messages 15564 Registration date   Status Moderator Last intervention   11 947
 
Hello,

Google Play services are a separate app from the Google Play Store. It helps ensure that the apps installed on your phone work properly.

Check if Google Play services are installed and up to date. Click here to access Google Play services to update or install it.

If YouTube is not working after installing or updating Google Play services, go to the settings on your phone and select Apps. Find and select Google Play Services. Then go to Storage and choose Clear cache.
21
purple971
 
Hello
thank you for your help..
unfortunately still the same problem
1
HelpiOS Posted messages 15564 Registration date   Status Moderator Last intervention   11 947 > purple971
 
In that case, go back to Settings > Apps > Google Play Services. Select Manage space > Clear all data. Then in Apps, search for YouTube. Select Storage > Clear all data.

Open the Play Store and go to My apps & games from the menu. Then install the suggested updates. Restart your phone and see what happens.
2