View original (French)

APIBAT accounting software

Solved
vinimela -  
 GEOSI -
Hello,

Unable to perform a backup:
it says: "The software execution cannot be continued. OLE Automation error An exception occurred Reference: -2147352567 Backup (BC)

Thank you in advance for your help"

2 answers

  1. GEOSI
     
    Hello,

    it depends on the medium where you save your file.
    If it’s on a USB drive, you need to format the drive and create a custom backup path.

    Best regards,

    FC Expert APIBAT Lyon and its region
    0
    1. vinimela
       
      I thank you for the answer but that's not the problem
      0
    2. GEOSI
       
      Could you describe the problem to me.

      I have a slightly more technical solution to propose.
      The simplest would be for you to contact me for remote access to your computer.

      Indeed, the steps are:
      - uninstall Apibat
      - rename two files in C:\Windows\ System32,
      - reinstall apibat.

      Afterwards, this should be resolved.

      Sincerely,
      FC
      Expert Batigest Lyon and its region..
      0
  2. vinimela
     
    Hello, indeed I copied my personal apibat folder somewhere else to keep it, I uninstalled and reinstalled and it works again.
    thanks again
    0
    1. bertrandalain Posted messages 6 Status Member
       
      Hello GEOSI
      Could you give me the names of the files to rename (rename two files in C:\Windows\ System32,) because I have the same problem following an upgrade

      Cordially Mr Bertrand
      0
    2. GEOSI
       
      Hello,

      You can reach me by phone.
      I will give you the steps to follow.

      Go to the website www.pointmygeosi.com -> SUPPORT -> and you will have a phone number.

      Best regards,
      0