Hs-err-pid1032

Bonjour,
J'ai un message d'erreur sur mon bureau "hs-err-pid1032" (je crois qu'il y a un rapport avec java).
Le problème c'est que mon ordi plante, je n'ai plus accès à internet, je ne peux pas faire d'analyse antivirus non plus... je suis coincée!

voici le message:

#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x032a2049, pid=1032, tid=3704
#
# Java VM: Java HotSpot(TM) Client VM (11.3-b02 mixed mode, sharing windows-x86)
# Problematic frame:
# C 0x032a2049
#
# If you would like to submit a bug report, please visit:
# https://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

--------------- T H R E A D ---------------

Current thread (0x032a1c00): JavaThread "thread applet-Email-1" [_thread_in_native, id=3704, stack(0x04510000,0x04560000)]

siginfo: ExceptionCode=0xc0000005, reading address 0xffffffff

Registers:
EAX=0x00000000, EBX=0x26c76000, ECX=0x032a69d8, EDX=0x00000000
ESP=0x0455fa20, EBP=0x255a255a, ESI=0x26c76000, EDI=0x032a1c00
EIP=0x032a2049, EFLAGS=0x00210246

Top of Stack: (sp=0x0455fa20)
0x0455fa20: 032a2044 032a205c 0455fa28 26c76000
0x0455fa30: 0455fa5c 26c766c8 00000000 26c76000
0x0455fa40: 00000000 0455fa58 0455fa84 01202e83
0x0455fa50: 00000000 01208189 22b90d58 22b9eab0
0x0455fa60: 22b9eab0 0455fa64 26c75f5f 0455fa94
0x0455fa70: 26c766c8 00000000 26c75f80 0455fa58
0x0455fa80: 0455fa90 0455fab8 01202da1 22ba0260
0x0455fa90: 22b90d58 22b9eab0 0455fa98 26c75509

Instructions: (pc=0x032a2049)
0x032a2039: 66 1a 2b 00 60 c7 26 68 8d 19 2b 48 0a 19 2b c0
0x032a2049: 07 ba 22 08 73 78 2b b0 ac 19 2b 68 8d 19 2b 40


Stack: [0x04510000,0x04560000], sp=0x0455fa20, free space=318k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C 0x032a2049

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j com.sun.media.sound.HeadspaceSoundbank.nOpenResource(Ljava/lang/String;)J+0
j com.sun.media.sound.HeadspaceSoundbank.initialize(Ljava/lang/String;)V+7
j com.sun.media.sound.HeadspaceSoundbank.<init>(Ljava/net/URL;)V+89
j com.sun.media.sound.HsbParser.getSoundbank(Ljava/net/URL;)Ljavax/sound/midi/Soundbank;+5
j javax.sound.midi.MidiSystem.getSoundbank(Ljava/net/URL;)Ljavax/sound/midi/Soundbank;+36
j ExecService.__m(Ljava/net/URL;)V+1
j ExecService.__G(Ljava/net/URL;)V+1
j Email.init()V+223
j sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run()V+837
j java.lang.Thread.run()V+11
v ~StubRoutines::call_stub

--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x033d9c00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=4692, stack(0x04560000,0x045b0000)]
0x032b7000 JavaThread "Image Fetcher 1" daemon [_thread_blocked, id=4756, stack(0x04690000,0x046e0000)]
0x032a7c00 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=5772, stack(0x045b0000,0x04600000)]
=>0x032a1c00 JavaThread "thread applet-Email-1" [_thread_in_native, id=3704, stack(0x04510000,0x04560000)]
0x032a1800 JavaThread "thread applet-javax.Server1.class-2" [_thread_blocked, id=5100, stack(0x03200000,0x03250000)]
0x03295800 JavaThread "AWT-EventQueue-3" [_thread_blocked, id=684, stack(0x044c0000,0x04510000)]
0x03294000 JavaThread "Applet 2 LiveConnect Worker Thread" [_thread_blocked, id=3648, stack(0x04470000,0x044c0000)]
0x03291800 JavaThread "AWT-EventQueue-2" [_thread_blocked, id=3580, stack(0x043d0000,0x04420000)]
0x0328e800 JavaThread "Applet 1 LiveConnect Worker Thread" [_thread_blocked, id=5684, stack(0x03620000,0x03670000)]
0x0328f000 JavaThread "Browser Side Object Cleanup Thread" [_thread_blocked, id=4800, stack(0x04380000,0x043d0000)]
0x03280c00 JavaThread "Windows Tray Icon Thread" [_thread_in_native, id=1832, stack(0x037b0000,0x03800000)]
0x0327e400 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=2616, stack(0x03760000,0x037b0000)]
0x03264000 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=2368, stack(0x03710000,0x03760000)]
0x03261000 JavaThread "Java Plug-In Heartbeat Thread" [_thread_blocked, id=4292, stack(0x036c0000,0x03710000)]
0x0325fc00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=1988, stack(0x03670000,0x036c0000)]
0x0325c000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5768, stack(0x03590000,0x035e0000)]
0x0325a800 JavaThread "AWT-Shutdown" [_thread_blocked, id=5468, stack(0x03540000,0x03590000)]
0x03259400 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=5144, stack(0x034f0000,0x03540000)]
0x00cbd400 JavaThread "Java Plug-In Pipe Worker Thread (Client-Side)" daemon [_thread_in_native, id=2248, stack(0x03450000,0x034a0000)]
0x00cb9400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=3828, stack(0x01120000,0x01170000)]
0x00c49400 JavaThread "Timer-0" [_thread_blocked, id=3884, stack(0x010d0000,0x01120000)]
0x00bf1c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=3352, stack(0x00ea0000,0x00ef0000)]
0x00beb800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=2712, stack(0x00e50000,0x00ea0000)]
0x00bea000 JavaThread "Attach Listener" daemon [_thread_blocked, id=3696, stack(0x00e00000,0x00e50000)]
0x00be8c00 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=3756, stack(0x00db0000,0x00e00000)]
0x00be3c00 JavaThread "Finalizer" daemon [_thread_blocked, id=2672, stack(0x00d60000,0x00db0000)]
0x00bdf000 JavaThread "Reference Handler" daemon [_thread_blocked, id=900, stack(0x00d10000,0x00d60000)]
0x00396800 JavaThread "main" [_thread_blocked, id=2252, stack(0x00980000,0x009d0000)]

Other Threads:
0x00bdd800 VMThread [stack: 0x00cc0000,0x00d10000] [id=1688]
0x00bf5000 WatcherThread [stack: 0x00ef0000,0x00f40000] [id=5092]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 4544K, used 2115K [0x22990000, 0x22e70000, 0x22e70000)
eden space 4096K, 51% used [0x22990000, 0x22ba0e48, 0x22d90000)
from space 448K, 0% used [0x22e00000, 0x22e001b0, 0x22e70000)
to space 448K, 0% used [0x22d90000, 0x22d90000, 0x22e00000)
tenured generation total 60544K, used 50029K [0x22e70000, 0x26990000, 0x26990000)
the space 60544K, 82% used [0x22e70000, 0x25f4b5c8, 0x25f4b600, 0x26990000)
compacting perm gen total 12288K, used 3049K [0x26990000, 0x27590000, 0x2a990000)
the space 12288K, 24% used [0x26990000, 0x26c8a4b8, 0x26c8a600, 0x27590000)
ro space 8192K, 63% used [0x2a990000, 0x2aea8810, 0x2aea8a00, 0x2b190000)
rw space 12288K, 53% used [0x2b190000, 0x2b7fd300, 0x2b7fd400, 0x2bd90000)

Dynamic libraries:
0x00400000 - 0x00424000 C:\Program Files\Java\jre6\bin\java.exe
0x7c910000 - 0x7c9c9000 C:\WINDOWS\system32\ntdll.dll
0x7c800000 - 0x7c906000 C:\WINDOWS\system32\kernel32.dll
0x77da0000 - 0x77e4c000 C:\WINDOWS\system32\ADVAPI32.dll
0x77e50000 - 0x77ee2000 C:\WINDOWS\system32\RPCRT4.dll
0x77fc0000 - 0x77fd1000 C:\WINDOWS\system32\Secur32.dll
0x5cea0000 - 0x5cec6000 C:\WINDOWS\system32\ShimEng.dll
0x715c0000 - 0x71639000 C:\WINDOWS\AppPatch\AcLayers.DLL
0x7e390000 - 0x7e421000 C:\WINDOWS\system32\USER32.dll
0x77ef0000 - 0x77f39000 C:\WINDOWS\system32\GDI32.dll
0x7c9d0000 - 0x7d1f5000 C:\WINDOWS\system32\SHELL32.dll
0x77be0000 - 0x77c38000 C:\WINDOWS\system32\msvcrt.dll
0x77f40000 - 0x77fb6000 C:\WINDOWS\system32\SHLWAPI.dll
0x774a0000 - 0x775dd000 C:\WINDOWS\system32\ole32.dll
0x76960000 - 0x76a16000 C:\WINDOWS\system32\USERENV.dll
0x72f50000 - 0x72f76000 C:\WINDOWS\system32\WINSPOOL.DRV
0x76320000 - 0x7633d000 C:\WINDOWS\system32\IMM32.DLL
0x77390000 - 0x77493000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.2600.5512_x-ww_35d4ce83\comctl32.dll
0x7c340000 - 0x7c396000 C:\Program Files\Java\jre6\bin\msvcr71.dll
0x6d800000 - 0x6da56000 C:\Program Files\Java\jre6\bin\client\jvm.dll
0x76ae0000 - 0x76b0f000 C:\WINDOWS\system32\WINMM.dll
0x6d290000 - 0x6d298000 C:\Program Files\Java\jre6\bin\hpi.dll
0x76ba0000 - 0x76bab000 C:\WINDOWS\system32\PSAPI.DLL
0x6d7b0000 - 0x6d7bc000 C:\Program Files\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Program Files\Java\jre6\bin\java.dll
0x6d7f0000 - 0x6d7ff000 C:\Program Files\Java\jre6\bin\zip.dll
0x6d430000 - 0x6d436000 C:\Program Files\Java\jre6\bin\jp2native.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files\Java\jre6\bin\deploy.dll
0x779e0000 - 0x77a77000 C:\WINDOWS\system32\CRYPT32.dll
0x77a80000 - 0x77a92000 C:\WINDOWS\system32\MSASN1.dll
0x770e0000 - 0x7716b000 C:\WINDOWS\system32\OLEAUT32.dll
0x404a0000 - 0x40586000 C:\WINDOWS\system32\WININET.dll
0x00f40000 - 0x00f49000 C:\WINDOWS\system32\Normaliz.dll
0x45180000 - 0x452b3000 C:\WINDOWS\system32\urlmon.dll
0x40b40000 - 0x40d28000 C:\WINDOWS\system32\iertutil.dll
0x6d6b0000 - 0x6d6f2000 C:\Program Files\Java\jre6\bin\regutils.dll
0x77bd0000 - 0x77bd8000 C:\WINDOWS\system32\VERSION.dll
0x7d200000 - 0x7d4bc000 C:\WINDOWS\system32\msi.dll
0x6d610000 - 0x6d623000 C:\Program Files\Java\jre6\bin\net.dll
0x719f0000 - 0x71a07000 C:\WINDOWS\system32\WS2_32.dll
0x719e0000 - 0x719e8000 C:\WINDOWS\system32\WS2HELP.dll
0x6d630000 - 0x6d639000 C:\Program Files\Java\jre6\bin\nio.dll
0x6d000000 - 0x6d14a000 C:\Program Files\Java\jre6\bin\awt.dll
0x5b090000 - 0x5b0c8000 C:\WINDOWS\system32\uxtheme.dll
0x601f0000 - 0x601fa000 C:\Documents and Settings\All Users\Application Data\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
0x7c3a0000 - 0x7c41b000 C:\WINDOWS\system32\MSVCP71.dll
0x74690000 - 0x746dc000 C:\WINDOWS\system32\MSCTF.dll
0x77b50000 - 0x77b72000 C:\WINDOWS\system32\apphelp.dll
0x75140000 - 0x7516e000 C:\WINDOWS\system32\msctfime.ime
0x6d230000 - 0x6d284000 C:\Program Files\Java\jre6\bin\fontmanager.dll
0x71990000 - 0x719d0000 C:\WINDOWS\System32\mswsock.dll
0x76ed0000 - 0x76ef7000 C:\WINDOWS\system32\DNSAPI.dll
0x76f60000 - 0x76f68000 C:\WINDOWS\System32\winrnr.dll
0x76f10000 - 0x76f3d000 C:\WINDOWS\system32\WLDAP32.dll
0x76f70000 - 0x76f76000 C:\WINDOWS\system32\rasadhlp.dll
0x62e40000 - 0x62e99000 C:\WINDOWS\system32\hnetcfg.dll
0x719d0000 - 0x719d8000 C:\WINDOWS\System32\wshtcpip.dll
0x6d1a0000 - 0x6d1c3000 C:\Program Files\Java\jre6\bin\dcpr.dll
0x68000000 - 0x68036000 C:\WINDOWS\system32\rsaenh.dll
0x6fee0000 - 0x6ff35000 C:\WINDOWS\system32\netapi32.dll
0x6d520000 - 0x6d544000 C:\Program Files\Java\jre6\bin\jsound.dll
0x6d550000 - 0x6d558000 C:\Program Files\Java\jre6\bin\jsoundds.dll
0x73e60000 - 0x73ebc000 C:\WINDOWS\system32\DSOUND.dll
0x76be0000 - 0x76c0e000 C:\WINDOWS\system32\WINTRUST.dll
0x76c40000 - 0x76c68000 C:\WINDOWS\system32\IMAGEHLP.dll
0x72c70000 - 0x72c79000 C:\WINDOWS\system32\wdmaud.drv
0x72c60000 - 0x72c68000 C:\WINDOWS\system32\msacm32.drv
0x77bb0000 - 0x77bc5000 C:\WINDOWS\system32\MSACM32.dll
0x77ba0000 - 0x77ba7000 C:\WINDOWS\system32\midimap.dll
0x76e90000 - 0x76ecc000 C:\WINDOWS\system32\RASAPI32.dll
0x76e40000 - 0x76e52000 C:\WINDOWS\system32\rasman.dll
0x76e60000 - 0x76e8f000 C:\WINDOWS\system32\TAPI32.dll
0x76e30000 - 0x76e3e000 C:\WINDOWS\system32\rtutils.dll
0x72220000 - 0x72225000 C:\WINDOWS\system32\sensapi.dll
0x77c40000 - 0x77c65000 C:\WINDOWS\system32\msv1_0.dll
0x76730000 - 0x7673c000 C:\WINDOWS\system32\cryptdll.dll
0x76d10000 - 0x76d29000 C:\WINDOWS\system32\iphlpapi.dll

VM Arguments:
jvm_args: -D__jvm_launched=5561787642 -Xbootclasspath/a:C:\PROGRA~1\Java\jre6\lib\deploy.jar;C:\PROGRA~1\Java\jre6\lib\javaws.jar;C:\PROGRA~1\Java\jre6\lib\plugin.jar
java_command: sun.plugin2.main.client.PluginMain write_pipe_name=jpi2_pid4244_pipe4,read_pipe_name=jpi2_pid4244_pipe3
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\Program Files\QuickTime\QTSystem\
USERNAME=BICREL Lucie
OS=Windows_NT
PROCESSOR_IDENTIFIER=x86 Family 6 Model 14 Stepping 8, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows XP Build 2600 Service Pack 3

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 14 stepping 8, cmov, cx8, fxsr, mmx, sse, sse2, sse3

Memory: 4k page, physical 1038712k(120992k free), swap 2501048k(1591900k free)

vm_info: Java HotSpot(TM) Client VM (11.3-b02) for windows-x86 JRE (1.6.0_13-b03), built on Mar 9 2009 01:15:24 by "java_re" with MS VC++ 7.1

time: Mon Jun 28 13:21:30 2010
elapsed time: 6 seconds




Est ce que quelqu'un a déjà eu à faire à ce problème.
Merci pour vos réponses.