Printing issue with Epson SX600FW

rico -  
 Lexmark -
Hello,
I have an Epson Stylus SX600FW printer and it won't print since I changed to generic cartridges. Since I bought it on 04/06/08, I purchased a set of 4 generic cartridges T0711... I made copies without any problem until I replaced them. I then bought the same set of cartridges from the same supplier and my printer won't print anymore. I did an automatic head cleaning, but it's even worse now. I would like to buy original cartridges again, but is it really worth the cost? Has anyone else experienced the same issue as me? If so, thank you for your help. Best regards, E.J
Configuration: Windows Vista / Internet Explorer 7.0

13 answers

  1. Bouffarigue
     
    Yes, indeed, Epson doesn't care whether their equipment is reliable once sold.
    I've already thrown one in the trash because: cheap cleaning pads
    that needed replacing, machine no longer under warranty, and replacement cost more than a new printer. The one I have now will also end up like that: It no longer prints blue, the nozzles aren't clogged, I've always used brand cartridges. I've changed the cartridge, cleaned the heads, nothing works. I've had enough of Epson and their poorly made printers designed to fail on you after a specific period and also made so that you can't intervene yourself. I will strongly advise against this brand at the slightest opportunity and never buy anything from Epson again.
    7
    1. Bouffarigue
       
      Ultimately: Confirmed and irreparable failure of the print head: Epson junk!
      Never to be seen again.
      0
    2. celine
       
      Good evening
      that doesn't reassure me because obviously I have the same problem..
      after 2 days of headaches and reading your comments I understand that I'm not completely blonde and stupid...
      so tomorrow I will look for the invoice with my fingers crossed hoping the warranty is still valid and I will bring back their crap!!!!
      a thank you to the great salesperson who advised me on this model;; he's going to hear from me!!!
      good luck to everyone
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    3. hen ri
       
      The customer is drawn to the low prices of these Epson printers, but it's still too expensive for such crap. Epson is the champion of disposable printers.
      0
    4. Anonymous user
       
      Greetings to all the misinformed who are fixated on EPSON,
      WHILE the issues encountered with an inkjet printer are exactly the same for all brands !!!!

      WICRESET, does that ring a bell?
      Adjustment Program, does that ring a bell?
      Orthotamine, does that ring a bell?
      Waste Ink PAD/Tank, does that ring a bell?

      WICRESET is intended for EPSON printers exclusively.
      This software has no equivalent at BROTHER, CANON, and especially not at HP.

      EPSON changes the Waste Ink PAD for free in its authorized service centers.
      Which other brand offers that?

      Have you tried to repair an HP printer?
      Good luck trying to do it!!!!

      Another thing, you come here to complain, but you offer no solutions among the many available. So:
      WHAT USE ARE YOU???

      Apart from showing off, or wasting our time (like PEPS), what is the purpose of your interventions ??????


      Why do you keep embarrassing yourselves by talking without knowing ????
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    5. Lexmark
       
      What impudence!
      What a rude person!
      What pretension!

      What is this individual with misplaced bitterness doing? He must work for Epson; there's no other way to have such contempt for people.

      But that's not all, the rebellion is here, lurking:

      Epson is under attack from American consumers who suspect the printer manufacturer of tampering with its ink cartridges, which, let’s not forget, bring in far greater revenue than printer sales. Epson denies it outright!

      It's the Intellidge chips embedded in the cartridges that are being pointed at. Their purpose is to stop all printing after a certain number of pages have been printed. What is being criticized is the fact that there remains a significant amount of ink even though it can no longer be used. We're talking about up to 38% of lost prints, according to the English magazine Which. That’s enough to make users angry, and they haven’t hesitated to file complaints against Epson.

      In the Netherlands, a consumer association asked its members to boycott Epson cartridges last July, but later retracted its statement following arguments (pressures?) from Epson.

      In an official press release, Epson explains: "The ink reserve contained in our cartridges plays a crucial role in maintaining print quality and preventing damage to the print heads caused by air bubbles entering when there is no more ink in the cartridge." Experts from the Lyra Research firm, paid by Epson, stated: "Yes, there may be ink left in cartridges, but this is due to their design, to protect and ensure the longevity of the printer. And, since cartridges are charged based on the number of pages produced and not on the volume of ink, consumers are not harmed in any way."
      Understand that you only pay for what you consume (without the price fluctuating based on what remains in ink)!

      Epson strongly advises users not to use various online utilities that deactivate the Intellidge chips to consume all the ink. It can damage the printer, the company officials report.

      However, one thing is striking, and not the least?! The French population has not yet staged national strikes in response to these accusations...

      What does he think? That everyone is nice and kind? This "anonymous user" with bitterness.
      To mock thousands of Americans who have banded together to sue Epson over the (actually deliberately programmed) bug of the 18,000 pages, it took a "nice" Russian hacker to create a program to remedy it, as there was no help from Epson (Epson was condemned in the USA for this, see the latest issue of L'Expansion, November 2013)


      “Once, devices lasted longer. Now, we have to change toasters every five years!” No, this time, your grandmother may not be painting a grim picture. Planned obsolescence, which involves creating products that last less time to boost consumption, has indeed become widespread. And printers are no exception, as some angry consumers have noticed.

      Naughty little secret

      Not even mentioning the ink cartridges - most of them are equipped with a chip that blocks them while they’re not completely empty - there’s another issue: “the ugly little secret of inkjet printers,” revealed by the fascinating (and frightening) documentary by German director Cosima x, Ready to Throw, aired earlier this year on Arte. We see Marcos x, a resident of Barcelona, getting “dumped” by his Epson printer, which shows a rather vague error message. With the device under his arm, Marcos consults various after-sales services, where he is invariably told: “Oh, it would be expensive to repair it. You'd be better off buying a new one.”


      A worrying message...

      Stubborn by nature, our Barcelonian starts researching online. He discovers the part that could be responsible: a chip implanted in the machine, which would make it inoperative after 18,000 prints. Even if, by tinkering with a Russian software, one can trick the spy and reset the counters, the very existence of the chip shocked many viewers.

      “We deny this information,” reacts Xavier x, marketing manager at Epson France. “It's all a matter of presentation. Within our machine, we have a component, an Eprom, which evaluates the proper functioning and state of the ink pad. The idea of the documentary that the printer can only make 18,000 prints is false. The error message appears only when the ink pad is saturated and needs to be changed.” Which would happen rarely, and not before 18,000 pages printed, according to the manufacturer.

      “The system is problematic”

      Bitter, the director does not blame Epson: “If a company, in this case Epson, were to change its philosophy, it would not survive long, as its competitors would not change. It’s the whole system that is problematic. Most inkjet printers have incorporated, in one way or another, planned obsolescence.” The marketing manager at Epson dismisses this argument: “A manufacturer that triggers the end of a product's life would make its customers unhappy. It would not be in our best interest.”

      “We live in a world where we repair our products less and less,” explains the director of Ready to Throw. “We waste in an incredible way. Even if parts of the printer were at the end of their life, why don’t designers create machines such that these parts can be changed, and not the whole machine?” “You can perfectly repair the machine,” retorts Xavier x. “But it might be interesting to buy a new one…”

      “Everyone wins”

      Jean-Pierre x, quality and environment manager at Canon France, says the same. “When a product, like a calculator, stops working, the cost of repair is such that it cannot be repaired due to the high labor cost. When the product is defective, the best thing to do is to reintegrate it into circulation. We seek to reuse it, recycle it, and create energy recovery. Everyone wins.” Except the planet.

      And he thinks he’s superior too! “the anonymous user”..... He is full of self-satisfaction, both literally and figuratively!
      0
  2. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    contact the Epson support center.
    and explain the issues with their products.
    because Epson is a problematic printer for cartridge changes.

    also check the manual.

    --
    Who likes instruction! find the knowledge that comes from reflection!
    2
  3. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    Personally, I notice on CCM that Epson printers have serious problems,
    so I wouldn't recommend them.
    --
    Who loves instruction! finds knowledge that comes from reflection!
    1
  4. THEMIS
     
    AS THE MANUFACTURER IS MORE CONCERNED WITH SELLING ITS PRINTERS THAN WITH OUR PROBLEMS? WE CANNOT FIND ANSWERS TO OUR PRINTER ISSUES NOR IN THE USER MANUAL. AS FOR ME, I HAVE REPLACED ALL THE CARTRIDGES USING THE BRAND'S CARTRIDGES, I HAVE CARRIED OUT THE RECOMMENDED PROCEDURES OF: HEAD CLEANING, HEAD ALIGNMENT, AND NOZZLE CHECKING AND THE YELLOW STILL DOES NOT WORK, WHICH PREVENTS ME FROM PRODUCING COLOR POSTERS... S.O.S...
    1
  5. vins
     
    Vincent October 24, 2011
    Good evening,
    for everyone, my Epson 600fw just had the same problem, no black printing with a full Epson cartridge..., crappy product but often sold because of a very good profit margin like all crap.
    Advice: switch brands and especially stores.
    1
  6. tribun Posted messages 64900 Registration date   Status Member Last intervention   12 686
     
    Hello
    Were the replacement cartridges original or supposedly compatible?
    --
    Who loves instruction! Find the knowledge that comes from reflection!
    0
  7. vincedu95
     
    Good evening, I just had exactly the same problem as you. I tried to print a document and the letters are white instead of black. So, cleaning the nozzles, alignment, etc... and it's even worse than before; Did you find a solution? If so, what is it?
    0
    1. annep85 Posted messages 4 Status Member
       
      Hello
      did you manage to solve this problem because I have the same one with my Epson Stylus SX600FW... it doesn't print in black anymore, so no more text!!! even though the cartridge is full and recognized as full.
      0
  8. sylvia
     
    same problem for me the cartridge is original brand new but no black and white printing only a few lines
    0
  9. SCNicolas
     
    I have the same problem as you.. The printer was working perfectly until the cartridge change... I changed the Epson cartridge so there shouldn't be any issues... and yet!

    I can't print in black anymore.. I thought there might be a defect in the new cartridge so I bought another one and still nothing despite cleaning the nozzles etc...

    I admit that I don't know what to do anymore...
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  10. Elprimero
     
    Hello,

    I had the same problem a few months after purchasing in 2009. As soon as I replaced the cartridges, there was no more printing, and worse, as I tried cleaning (nozzles, heads) through the printer's program and did the subsequent tests, the cartridges emptied.
    I had to send the printer back to customer service after proving to the store that I was indeed using genuine Epson cartridges. I received a new one three weeks later.

    Today, I tried replacing the black cartridge and once again, it's messed up; it won't print, and the cartridge has emptied again... I bought a new cartridge, thinking that the other one might have a manufacturing defect... you never know...
    Result: nothing works, despite the replacement, cleanings, alignments of nozzles and heads: it won't print!!!
    By the way, because of this, no other function is available (scan, fax, photocopier...)

    This is no longer a coincidence, but clearly a manufacturing defect in my opinion! To be honest, I'm somewhat furious!

    So I've learned my lesson: when you buy a printer, you buy it separately from the scanner/Fax/copier module.
    0
  11. donfrancky
     
    Hello,
    I have the same problem, the new EPSON brand cartridges are recognized as full, however concerning the black color, nothing works, no printing is possible regardless of the procedure performed....
    cleaning the nozzles, changing the cartridge, I remove it, I put it back, etc.....
    in short, I feel that this is not about to be resolved.
    0
  12. pierre
     
    <message>
    PIERRE epsonSX600FW same problem as you all from what I've just read we're all in the same crab basket..... couldn't we all do something to report an organization like the consumer society or fraud prevention to ask for a refund or compensation..... who would be willing to act???? SO WHO??? send your responses. PIERRE DUPLAN 1 RUE DE LA CIGALE D'OR 66000 PERPIGNAN to you all, greetings......
    </message>
    0
    1. Dom161 Posted messages 1 Status Member
       
      Hello, so have you had any candidates to take on Epson?
      I'm on board with your idea.
      Dominique
      ddquefr@gmail.com
      0
  13. Anonymous user
     
    Hello,

    Have you used these cartridges: http://i1356.photobucket.com/albums/q738/puces2nimes/forum_compatibles_tueuses_2_imprimantes_zps6f5cbe53.png ????

    --
    The planned obsolescence is the smokescreen that prevents us from seeking solutions.
    0