power supply issue on Toshiba laptop

Question

Hello, I am new, I am discovering this site and I have a small problem with a Toshiba computer.
Even though I click on the button (to turn on the computer)
nothing appears.
I was told that I needed to change the fan or the battery of the charger!!!
I would like some answers to this problem, thank you for reading this message.....

BANSAI · Accepted Answer

Hello

first of all, you need to check by plugging your phone in with the adapter that a light comes on; if it doesn't, there are two scenarios: 1-check the outlet in your house
2-check with a tester the voltage output on the jack of your adapter.

good luck

rockeur57 · Answer

Thank you, but I think the fan (the power supply) needs to be changed.

jmp59 · Answer

Hello,

I don't see what the battery and the fan have to do with this, at least not at the initial stage.
BANSAI is right. What you need to do is check that your laptop is properly powered by the adapter.
A laptop can work perfectly well without a battery, as long as it's powered by the adapter. It's likely that the battery is dead; but if there's no voltage on the jack, that's not surprising.
Unless Toshiba works differently from others, the fan only kicks in when the inside of the PC reaches a certain temperature that is certainly not reached at startup.

rockeur57 · Answer

The jack socket is indeed the charger? Because all the lights are on!!!

jmp59 · Answer

Hello,

The jack is the plug at the end of the charger cord, or adapter, or rectifier, call it what you want.

If the lights come on, it means your computer should normally be able to start. If nothing shows up:
It could be a screen problem. In that case, if the sound is on, you should hear the little Windows tune.
Otherwise, it could be a power supply issue with the motherboard: faulty power supply or connector not properly seated on the motherboard. You would need to measure the voltages on the connector.
Lastly, it could be a component of the motherboard: particularly the BIOS, CMOS, or microprocessor.
And then, well...

See you later.

rockeur57 · Answer

< p > Well, the lights are on but I don’t hear any Windows music. I see that it’s a big problem; I can’t do anything with the laptop, just change the motherboard. < /p >

fanfan · Answer

Hi,I had the same problem as you this weekend. My Toshiba 5100-603 was really slow, I turned it off and then couldn't turn it back on. When I press the power button... nothing happens.There is actually another topic on this issue below, apparently it could be a virus and the motherboard might be shot.http://www.commentcamarche.net/forum/affich-1438259-demarrage-impossibleSince my PC is no longer under warranty, I'm in a mess. I still need to find out if the hard drive is affected... I'm going to call Toshiba's customer service but I'm not too optimistic, I've heard the wait times are really long!If anyone has any ideas...Let's pray together ;-)See you later!

yann.fr · Answer

Hi!

I've had roughly the same issue since Monday (August 22, 2005) with my work laptop. It's a Toshiba Satellite Pro 6100. In fact, if I leave the battery in place, it's impossible to turn it on, even with the power supply plugged in. Here's exactly what happens: when I plug in the power, a led indicator (the leftmost one) lights up green, so that's totally normal. The battery charging indicator is orange, which is normal too, meaning the battery is not fully charged. Everything's fine so far. Now I want to start the computer, I press the button, and then: very briefly, the power indicator (between the power and battery indicators) on the laptop turns green and immediately turns off, while the battery charging indicator also goes out, and the power supply indicator turns to flashing orange (I remind you it was green at the start). Even after several attempts to unplug/replug the power, the same thing happens, noting that in this case, as long as I don't remove the battery, the power supply indicator remains flashing orange, even if I unplug the power; if I remove the battery, we go back to square one, however if after removing/replacing the battery I wait about ten seconds before pressing the power button, it eventually starts.
Anyway, I initially thought it was a battery issue, so I removed it. I ended up in this situation: I still have to wait about ten seconds after plugging in the power before pressing the power button.
At first, I thought it might be more or less normal; maybe there's a capacitor inside that needs about ten seconds to charge or something like that.
In short, at first, I thought I had found the solution, thinking the battery must be faulty, but now I have big doubts since, although plugged into the power supply (without the battery), the laptop has shut down on me several times, completely turning off. Given that I removed the battery, I don't think that could be the issue, but I don't know where the problem might be coming from.
I've had this laptop for over 2 years, and it has never done this kind of thing before.
If anyone has an idea...

Maxximus · Answer

I had a similar problem, the laptop was left charging too long and the battery overheated, I just took it apart and put it back together and it worked again.

rockeur57 · Answer

Maxximus < what did you dismantle on your computer because I have the same problem as you, it must have overheated...

well I'm going to change the fan soon and I'll let you know if that's the cause of it all... '' well for my problem ''

alias13fr · Answer

Hi
I hope I'm in the right forum, otherwise I'm sorry
For the past 3 days, my Toshiba laptop has been making a strange noise, like clicking; at first, I thought it was the DVD drive, it’s a Satellite P30. Then last night, it started beeping and then showed a black screen with the cursor at the top writing things in English, sorry I didn't note what it said.
And now it doesn’t want to do anything anymore
It’s still under warranty thankfully, but I would like to know if anyone has experienced a problem like this since the laptop is only 5 months old
Thank you in advance.

rockeur57 · Answer

it could be a virus,  if you find nothing then I advise you to format your PC it's simpler than searching!!!! good luck

fanfan · Answer

Hi everyone,
I just called the Toshiba hotline.
So for anyone who's having the same problem as me, which is that the laptop won't start at all, you need to start by doing a little manipulation that's common to all Toshiba laptops to unlock them:
- remove the power supply and the battery
- press the power button for 40 seconds, then reconnect only the power supply and press power again.
If all goes well, the laptop should restart normally.

As for me, it didn't work at all.
Also, there is a way to know the cause of the problem. Everyone must have noticed that when you press the power button, the battery light blinks... it's actually a code to help detect the failure! One short blink followed by one long blink means motherboard issue!

In summary: a motherboard for a non-warranty laptop after 3 years costs 500 euros + 100 euros for the estimate + labor costs.....(according to the hotline). However, if this problem happens to you just 1 or 2 months after your warranty expires, you can still call the hotline, they might give you a commercial gesture! For me, that didn't work either!

In the end, it's hardly worth it; it's better to buy a new laptop, especially given current prices.
The only good news is that in most cases, the hard drive and the memory sticks are not affected. It is therefore possible to recover your data with a USB enclosure for a 2.5-inch hard drive. (between 15 and 35 euros)

See you later
Bye

Wills · Answer

Hi, I have a Toshiba laptop and at startup, it makes a long beep and starts up only once despite the beep but sometimes it starts normally without the long beep does anyone have an idea, thanks

rockeur57 · Answer

tu appuies sans doute trop longtemps sur le bouton lol, non je déconne

dark · Answer

Hello, I don't understand why it's marked as resolved? Motherboard dead?

jmp59 · Answer

Hi, Ben, don't you think it's a bit late to ask the question since October 1st?

dark · Answer

Lol, what do you think? That I waited 4 months and thought, that's it, I'll ask my question!!! It just happened to me, and I don't see why I should recreate the same post.

yann.fr · Answer

Me, who had this problem, it was the motherboard that was broken. I looked into the replacement cost, it was horrifically expensive. Instead, we bought a Dell laptop that was on sale, it cost less than the motherboard replacement.   I still managed to recover the hard drive which was intact. I bought a USB adapter, now the hard drive has become a great 80GB USB stick.

yann.fr · Answer

It works exactly like a "normal" USB key. I plug it in and that's it. Sometimes (out of the 3 computers I have available, only 1 requires it), an additional power supply is needed, for that there is a cable included that plugs into a second USB port.

JB · Answer

Hello everyone We have at least one thing in common: problems with Toshiba... Here's mine: I have a Qosmio that has been giving me trouble for the past two weeks. I work in a college, so I transport my laptop in a special backpack. At home, everything was fine, and then one day, at college, the laptop shut down after I lowered the screen. Here are the symptoms: when I touch the lower left corner or when I lower and raise the screen, the laptop suddenly turns off. At that moment, the power indicator blinks (1 long + 7 short). No way to restart it without removing the battery and the power cord for a few seconds. If I don't touch it too much, it can run for hours without stopping, but as soon as I touch it, it's over. I tried to take it apart and give it a blast of dry spray inside, and I thought the issue was resolved because it was working fine. But this week, it did the same thing again. As soon as I take it apart and put it back together, it works, but something happens during transport because I often have to repeat this procedure when I get home or back to college. I immediately ruled out software issues and also considered the battery, static electricity (I get shocks when I touch my car's body), and power surges (I even brought my surge protector to college). In short, Toshiba is asking me for 75 euros for shipping plus repair costs, so I'd really like to fix the issue myself... If you have any ideas, I'm all ears. Thanks in advance. Jb.

jmp59 · Answer

Hello,  Before getting to the paragraph where you mention it, I immediately thought about static electricity. Since it seems that you easily build up static electricity, probably due to some clothing, you need to "discharge" yourself before touching your computer. To do this, just touch an unpainted water pipe.  Bye.

JB · Answer

Good evening  I think I found the issue. You see, for good sound quality, the Qosmio is class II, which means that all the components are isolated from the casing. So, the socket is a two-prong socket, no need for a ground. That’s where the problem must be; something must be touching the casing at some point, and that’s what puts the computer in safe mode. Two solutions: connect the casing to the ground with a small crocodile clip, or take everything apart to try to find what might be causing the loose connection. I can manage to slightly open the case, but the keyboard ribbon cable is in the way, and I’m afraid to unplug it for fear of not being able to reconnect it. However, if I could open it, I could at least put electrical tape on the suspicious areas... Anyway, if anyone has a solution, I’m all ears. Thank you and have a good evening JB

eric · Answer

Hello  I live in Cambodia and I bought a Qosmio on April 26, 2005 in Thailand. At the beginning of August 2006, 15 months after the purchase and 3 months after the warranty expired, my Qosmio no longer started. I just took it to the Toshiba service center in Phnom Penh, and the motherboard is fried. It's not surprising, really; by searching a bit on the internet, particularly on the Toshiba forum, there are tons of people who, between 13 and 16 months, experienced problems with their Qosmio and a fried motherboard. Searching a bit more online, there have been similar issues with Sony's Vaio.  In Phnom Penh, the estimate is $500 to replace the motherboard. I have no hope; the warranty expired 3 months ago, but I can’t strongly advise everyone not to buy a Qosmio because I find this is not serious from Toshiba. For my part, I bought a brand-name computer because I trusted it, but I see that I got taken for a ride.   I WILL NOT BE TAKEN IN AGAIN.  ERIC

Jean-Nicolas Guay · Answer

I would like some help please.... I have a Toshiba Satellite (I don't know the model #) but it's at least 2 years old. For some time now, my laptop shuts down after a message that the battery is low (juice)... However, my laptop is indeed plugged in and the socket is good as well as the adapter. So to use my laptop, I have to wait for the battery to be fully charged and then use it for a few minutes (40 minutes max). It's as if the computer does not recognize that there is an adapter plugged in. Thank you in advance for the help provided..

jmp59 · Answer

2 years. It's highly possible that your battery is dead. -- To err is human, to persist is diabolical.

karimodo · Answer

I have the same problem with a Medion; I can't use it without the battery, just on mains power, because I don't know if it's the battery or the power supply that's fried.

mpjng · Answer

After $400 in repairs (formatting and testing the ports and everything), it was just the adapter that was faulty.... when I turned on the laptop, it no longer recognized the power source, and when it was off, the battery was charging. My problem was just a damn adapter for $40. I HAVE A TOSHIBA SATELLITE A70.

karimodo · Answer

Thank you for the response. I disassembled my laptop to clean it and I noticed that there was no thermal paste, and maybe one of the two fans isn't working. I just put it back together; we'll see what happens next. Talk to you later.

karimodo · Answer

because my problem was that my laptop would turn off by itself whether on battery or on AC power and the battery is 4 years old but hasn't been used much it's a second-hand laptop but the previous owner was in IT so it's good equipment

Thib50 · Answer

Hello,  I have the same problem with a Toshiba Satellite M70 laptop (less than 2 years old):  The power supply for the laptop no longer works when it's turned on, and the battery therefore no longer charges. However, it does charge when the laptop is turned off, which indicates that my power cable is functioning properly. The laptop can only operate on the battery reserves, which only charges when it is turned off.  Does anyone have a solution? Personally, I don't think the issue comes from the battery or the power cable.  Thank you for your help.

Viny · Answer

Hello, I had a problem with my Toshiba P200 satellite that I couldn’t turn on, which is only a month old! Thanks to the hotline’s advice, it worked. Can I put the battery back in? And what could it be due to? Thanks in advance.

nono · Answer

Hello,  same problem... my Toshiba Satellite is acting up! The power light isn't showing anymore and I can't start it, although sometimes by chance, the battery charges when the plug is connected... it's 3 years old, is the battery done for? Sometimes I wiggle the power cord connected to the laptop and it works but I'm thinking of seeing a repair shop! do you have any good addresses (Toshiba's customer service is heavily criticized for its delays, incompetence, and prices....)

zerofaute · Answer

I have a problem with my Toshiba Satellite M40-307  IT WON'T turn on, the battery doesn't respond.

AIMATOO · Answer

Hello,  I’ve had a Satellite S60 for 3 years and I’m in a bind... HELP...  If I go to Toshiba here, it’s a 1-month wait and costs an arm and a leg for a month too due to the outrageous prices...   S60 barely used and the battery lasted 2 HOURS, no shocks, no issues with my experience  and suddenly back to Nouméa, I press the power button and the screen is black  I take out the battery, plug it in, same thing  the 3 LEDs on the side of the laptop from the left side all light up if I’m plugged in  the disc reader works  I can hear noise as if the hard drive is working when the reader settles  I connected an external screen and pressed Fn, still no signal  I vacuumed, blew air, nothing new   I’ve never had any issues since buying  is it the motherboard  is it the humidity of the country  is it a boot issue? I don’t think so because I initially put in a boot and their backup disk   do you have any insights for me, dear friends?  If you save my life, I’m not the ungrateful type...  thanks  Aima Nouméa

jennifer · Answer

Hello,I bought a portable, it's the My Way MTV 3.0, and my charger broke. I can't find it or order a new one. What can I do?

mohasat2000 · Answer

Hello, for all these problems I can be helpful. my phone: 062773490

sergioo · Answer

Good evening,  I have the same problem, could you give me the reference for the adapter?  Thank you in advance.

jmp59 · Answer

MY WAY MTV is the name of a new TOSHIBA laptop?  LOL!!!  -- To err is human, to persist is diabolical.

B675 · Answer

Need help
I received a Toshiba Satellite laptop as a gift that powers on erratically, let me explain:
* when you press the "power" button, the two "power" LEDs light up, the fan spins, and hot air is expelled from the laptop, but the computer itself doesn't start:
* sometimes, however, by pressing the same "power" button, the laptop starts up and works normally.

I have performed the same operation with the laptop plugged in or unplugged, and the result remains the same: it may or may not turn on.

What should I do in my case?

Please provide your answers.

BLKRSN · Answer

Hello,  I have a slight issue with my Toshiba Satellite A100 laptop: my battery is dead and even when I plug my computer into the power supply, nothing turns on!!! Not even the indicator light for the power cable!! What should I do? Thank you in advance for your valuable help!

BigBen · Answer

It's still shameful to see all these Toshiba laptops whose motherboards break in two years! Let's boycott Toshiba, a laptop should last more than two years! lol

Power supply issue on Toshiba laptop

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